The Top 20 Easiest To Use Incident Response Software

See the top Incident Response Software products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

Compare

CrowdStrike Falcon Endpoint Protection Platform

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.2

Ease of Use

Average: 9.1

8.9

Meets Requirements

Average: 9.2

9.4

Customer Segment Breakdown

Small Business

12%

Mid Market

38%

Enterprise

50%

Cynet

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.5

Ease of Use

Average: 9.1

9.3

Meets Requirements

Average: 9.2

9.7

Customer Segment Breakdown

Small Business

31%

Mid Market

58%

Enterprise

12%

KnowBe4 PhishER/PhishER Plus

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.7

Ease of Use

Average: 9.1

8.8

Meets Requirements

Average: 9.2

9.0

Customer Segment Breakdown

Small Business

12%

Mid Market

75%

Enterprise

13%

Tines Stories

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.1

Ease of Use

Average: 9.1

9.0

Meets Requirements

Average: 9.2

9.0

Customer Segment Breakdown

Small Business

25%

Mid Market

39%

Enterprise

36%

Torq AI SOC Platform

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.1

Ease of Use

Average: 9.1

9.5

Meets Requirements

Average: 9.2

9.7

Customer Segment Breakdown

Small Business

30%

Mid Market

49%

Enterprise

22%

Barracuda Incident Response

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.5

Ease of Use

Average: 9.1

10.0

Meets Requirements

Average: 9.2

9.5

Customer Segment Breakdown

Small Business

25%

Mid Market

50%

Enterprise

25%

Pondurance

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.5

Ease of Use

Average: 9.1

9.1

Meets Requirements

Average: 9.2

9.7

Customer Segment Breakdown

Small Business

13%

Mid Market

65%

Enterprise

22%

UnderDefense MAXI

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.9

Ease of Use

Average: 9.1

9.8

Meets Requirements

Average: 9.2

9.9

Customer Segment Breakdown

Small Business

54%

Mid Market

40%

Enterprise

SIRP

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.2

10.0

Ease of Use

Average: 9.1

9.5

Meets Requirements

Average: 9.2

9.6

Customer Segment Breakdown

Small Business

41%

Mid Market

37%

Enterprise

22%

#10

SpinOne

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.0

Ease of Use

Average: 9.1

8.9

Meets Requirements

Average: 9.2

9.7

Customer Segment Breakdown

Small Business

40%

Mid Market

52%

Enterprise

#11

Proofpoint Threat Response

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.9

Ease of Use

Average: 9.1

9.2

Meets Requirements

Average: 9.2

9.1

Customer Segment Breakdown

Small Business

22%

Mid Market

56%

Enterprise

22%

#12

Sumo Logic

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.7

Ease of Use

Average: 9.1

8.2

Meets Requirements

Average: 9.2

9.1

Customer Segment Breakdown

Small Business

15%

Mid Market

47%

Enterprise

38%

#13

Tanium

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.2

Ease of Use

Average: 9.1

9.0

Meets Requirements

Average: 9.2

8.8

Customer Segment Breakdown

Small Business

18%

Mid Market

36%

Enterprise

46%

#14

Wazuh

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.0

Ease of Use

Average: 9.1

9.0

Meets Requirements

Average: 9.2

8.8

Customer Segment Breakdown

Small Business

47%

Mid Market

40%

Enterprise

13%

#15

IBM QRadar SIEM

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.2

Ease of Use

Average: 9.1

8.8

Meets Requirements

Average: 9.2

8.9

Customer Segment Breakdown

Small Business

19%

Mid Market

29%

Enterprise

53%

#16

Proofpoint Threat Response Auto-Pull

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.7

Ease of Use

Average: 9.1

8.7

Meets Requirements

Average: 9.2

9.2

Customer Segment Breakdown

Small Business

Mid Market

33%

Enterprise

63%

#17

TheHive

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.8

Ease of Use

Average: 9.1

8.8

Meets Requirements

Average: 9.2

9.0

Customer Segment Breakdown

Small Business

12%

Mid Market

35%

Enterprise

53%

#18

Blumira Automated Detection & Response

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.2

Ease of Use

Average: 9.1

9.1

Meets Requirements

Average: 9.2

8.8

Customer Segment Breakdown

Small Business

38%

Mid Market

53%

Enterprise

10%

#19

Rapid7 Next-Gen SIEM

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.7

Ease of Use

Average: 9.1

8.9

Meets Requirements

Average: 9.2

9.0

Customer Segment Breakdown

Small Business

16%

Mid Market

54%

Enterprise

30%

#20

Palo Alto Cortex XSIAM

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.6

Ease of Use

Average: 9.1

8.7

Meets Requirements

Average: 9.2

9.0

Customer Segment Breakdown

Small Business

26%

Mid Market

36%

Enterprise

38%