Best Incident Management Software - Page 14

How Many Incident Management Software Products Does G2 Track?

Total Products under this Category: 226

Category Stats (Nov 2026)

  • Average Rating: 4.43/5 (↓0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: All Quiet (+0.78%) - Among all products in this category, All Quiet recorded the largest rating increase compared to last month

Last updated: November 02, 2026

How Does G2 Rank Incident Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 20,000+ Authentic Reviews
  • 226+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Incident Management Software

G2 Grid® for Incident Management Software plotting products by satisfaction and market presence

Highlighted products: ServiceNow IT Service Management, NinjaOne, xMatters, Jira Service Management, Freshservice, PagerDuty, Rootly, and New Relic.

Underlying data: [Grid® JSON](https://www.g2.com/categories/incident-management/grids.json?focus%5B%5D=servicenow-it-service-management&focus%5B%5D=ninjaone&focus%5B%5D=xmatters&focus%5B%5D=jira-service-management&focus%5B%5D=freshservice&focus%5B%5D=pagerduty&focus%5B%5D=rootly&focus%5B%5D=new-relic)

Sorry™

Sorry™ provides a new and improved method of viewing service status. It ensures that customers have the best possible experience during incidents by offering simple and clear layouts and a personalized subscriber experience. The incident management team can also utilize various tools such as status templates, team permissions, and monitoring connections to enhance their performance. With Sorry™, you can rely on a trustworthy status page service that has already been adopted by thousands of people to manage their incident communication and reduce helpdesk inquiries.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Sorry™?

  • Seller: Sorry™
  • Year Founded: 2014
  • HQ Location: LONDON, GB
  • Twitter: @sorryapp
    340 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    128 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Sorry™?

SOSAFE

Who Is the Company Behind SOSAFE?

  • Seller: SOSAFE
  • Year Founded: 2014
  • HQ Location: Las Condes, CL
  • LinkedIn® Page: www.linkedin.com
    23 employees on LinkedIn®

SOSAFE GO

Who Is the Company Behind SOSAFE GO?

  • Seller: SOSAFE
  • Year Founded: 2014
  • HQ Location: Las Condes, CL
  • LinkedIn® Page: www.linkedin.com
    23 employees on LinkedIn®

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How it works

SOSAFE Portal

SOSAFE Portal is your task and requirements management tool. Create, receive and assign requirements with your team. Set due dates, automate workflows, visualize your data so you can make better decisions with just a couple of clicks. Solve issues faster while keeping everyone safe.

Average Rating: 4.0/5.0

Total Reviews: 1

Who Is the Company Behind SOSAFE Portal?

  • Seller: SOSAFE
  • Year Founded: 2014
  • HQ Location: Las Condes, CL
  • LinkedIn® Page: www.linkedin.com
    23 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of SOSAFE Portal?

Spectate

Monitoring and incident management shouldn't be complex or time-consuming. Spectate is a simple yet powerful monitoring and incident management platform with AI-powered status updates and incident resolutions. Spectate goes beyond just monitoring your website. It monitors domains, and performance, allows you to create elegant branded status pages and receive rich notifications with all the information you need.

Who Is the Company Behind Spectate?

  • Seller: Spectate
  • Year Founded: 2022
  • HQ Location: Bergschenhoek, NL
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

SP Safety

SP Safety Management by SP Marketplace is a comprehensive incident management solution built natively on Microsoft 365 and SharePoint, designed to help organizations streamline and automate their safety programs. Founded on a commitment to maximizing the value of existing Microsoft 365 investments, SP Marketplace delivers no-code, out-of-the-box business applications that simplify operational processes for a range of industries including manufacturing, government, and non-profits. With thousands of global users, SP Marketplace has a proven track record of delivering flexible, scalable solutions that drive efficiency and compliance. The SP Safety Management solution offers a centralized platform for managing critical safety processes, including incident reporting, safety audits, compliance tracking, and training management. Users can easily report hazards and incidents from any device, schedule inspections, track corrective actions, and ensure compliance with industry regulations. Integrated with Microsoft Teams and Power BI, SP Safety Management provides real-time dashboards and automated notifications to keep your team informed and proactive. With SP Safety Management, organizations can reduce safety risks, improve compliance, and enhance workplace culture by promoting accountability and visibility across all departments. By leveraging your existing Microsoft 365 infrastructure, this solution eliminates the need for standalone SaaS products, reducing costs and boosting adoption rates. Whether you're a safety manager, HR professional, or executive, SP Safety Management empowers your organization to stay compliant, mitigate risks, and create a safer work environment.

Who Is the Company Behind SP Safety?

  • Seller: SP Marketplace
  • Year Founded: 2012
  • HQ Location: Penn Valley, California
  • Twitter: @SP_Marketplace
    609 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    22 employees on LinkedIn®

SquadCast

SquadCast is on a mission to amplify collaboration. We seek to empower & encourage creatives to engage in meaningful conversations without barriers.

Average Rating: 3.8/5.0

Total Reviews: 12

How Do G2 Users Rate SquadCast?

  • Has the product been a good partner in doing business?: 5.0/10 (Category avg: 9.1/10)
  • Lifecycle Visualization: 5.0/10 (Category avg: 8.8/10)
  • Constant Monitoring: 8.3/10 (Category avg: 9.0/10)
  • AI Text Generation: 6.7/10 (Category avg: 7.3/10)

Who Is the Company Behind SquadCast?

  • Seller: SquadCast
  • Year Founded: 2016
  • HQ Location: Oakland, California
  • Twitter: @SquadCastFM
    5,814 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    5 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 75% Small, 25% Medium

What Do G2 Reviewers Say About SquadCast?

AI-generated summary from verified user reviews

Pros
  • Users love the user-friendly interface of SquadCast, making it accessible for both beginners and experienced podcasters.
  • Users love the high audio quality and ease of use of SquadCast for seamless remote podcast recording.
  • Users love SquadCast for its high-quality audio recordings that enhance professional sound in remote podcasting sessions.
  • Users praise SquadCast for its high-quality audio recordings, enhancing professionalism and clarity in remote podcasting.
  • Users value the responsive customer support from SquadCast, which effectively addresses technical issues and questions promptly.
Cons
  • Users often struggle with complex settings in SquadCast, making it challenging to achieve optimal recording results.
  • Users report frequent connection issues with SquadCast, especially when relying on slow internet, disrupting their podcasting experience.
  • Users find SquadCast to be expensive, making it a tough choice for those on a tight budget.
  • Users report performance issues on less powerful hardware and slow internet connections, affecting their podcasting experience.

What Are Recent G2 Reviews of SquadCast?

What Are G2 Users Discussing About SquadCast?

StatusGator

StatusGator is a status page and monitoring tool for IT teams, devops, helpdesks, education and more. We aggregate the status of more than 3,600 cloud services and monitor all the websites you depend on, giving your team a centralized status page. Share your status page with your team to stay on top of outages and reduce support tickets. Key Features: 1. Status pages with the status of all the vendors your team relies on (like AWS, Google Cloud, Zoom, etc.) 2. Built-in website monitoring: Check for uptime or content changes at 1 minute intervals. 3. More than 15 integration options for instant notification to Slack, Teams, SMS, email, or incident management tools. 4. Historical data for detailed vendor performance analysis. https://statusgator.com/

Average Rating: 5.0/5.0

Total Reviews: 6

How Do G2 Users Rate StatusGator?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind StatusGator?

Who Uses This Product?

  • Company Size: 83% Medium, 17% Small

What Are Recent G2 Reviews of StatusGator?

What Are G2 Users Discussing About StatusGator?

StatusPage.me

Status Page is a Europe-built uptime monitoring and incident communication platform for SaaS and infrastructure teams. It provides multi-region uptime monitoring, response-time tracking, public and private status pages, and structured incident updates in a single system. Teams use Status Page to monitor websites, APIs, and services in real time, publish transparent status pages, and communicate outages or maintenance events with clear incident timelines and historical reporting. Unlike many alternatives, Status Page operates without third-party runtime dependencies and publishes transparent subprocessors, giving organizations greater control over their monitoring data and incident communications.

Who Is the Company Behind StatusPage.me?

SunChaser

Collaborative on-call for engineering teams. View your PagerDuty schedules, connect channels to a rotation team, make overrides, get help with coverage, and more, all right from Slack, for the whole team.

Who Is the Company Behind SunChaser?

Talk5

We believe that everyone, no matter their English language or literacy proficiency, has the right to be safe at work. WH&S is lost in translation when members of your team have difficulty understanding English, or have poor literacy levels when it comes to filling in documents. Talk5 is changing the game for digital auditing, inspections, surveys and checklists, by allowing your field workers to complete them in their preferred language, and via voice & audio features.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate Talk5?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Talk5?

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of Talk5?

TaskCall

TaskCall is a real time incident response and management system for IT and DevOps. It automates the incident response process using conditional AI and reduces the time to resolution.

Who Is the Company Behind TaskCall?

  • Seller: TaskCall Inc
  • Year Founded: 2020
  • HQ Location: Dover, US
  • Twitter: @taskcallapp
    5 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    4 employees on LinkedIn®

Tesseron ASM

Ticket-Systeme weitergedacht. Tesseron ASM bietet Ihnen und Ihrem Unternehmen eine ganzheitliche Lösung für alle Bereiche und Vorgänge. • Importieren Sie Ihre E-Mails und Rückmeldungen direkt als Ticket. • Behalten Sie den Überblick über die Aufgaben und Auslastung ihres Teams. • Arbeiten Sie über Teams, Abteilungen und Partnern zusammen in einer Lösung. • Machen Sie das Wissen und die Lösungsansätze Ihrer Teams sichtbar, um eine effiziente Bearbeitung der Anfragen zu ermöglichen. • Vermeiden Sie den Informationsverlust bei Krankheit, Abwesenheit oder Kündigung von Mitarbeitern. • Bieten Sie ihren Kunden und Ansprechpartnern eine zentrale Anlaufstelle für Anfragen und Rückfragen und reduzieren Sie den Abstimmungsaufwand Ihrer Teams • Vereinheitlichen Sie die externe Kommunikation mit Kunden durch Vorlagen und Automatismen. • Der Vorteil Ihrer Kunden: Klare und offene Kommunikation, Übersicht über alle offenen und historischen Anfragen • Ihr Vorteil: Höhere Transparenz. Steigerung der Effizienz durch klare Aufgabenverteilung und Automatismen Zusätzlich bieten wir mit den Modulen im Standard eine herausragende Ergänzung in Ihrem Unternehmen: - Wissensdatenbank - Künstliche Intelligenz - TAPI - SSO - Statistiken - CRM - Leistungsabrechnung - Vertragsverwaltung- - Datenaustausch - Eskalationsmanagement + SLA Erfahren Sie jetzt mehr unter: https://www.tesseron.de/

Who Is the Company Behind Tesseron ASM?

Thudip

Thudip is a comprehensive uptime monitoring and incident management platform built to help developers, IT teams, and growing businesses maintain service reliability. By combining real-time monitoring with transparent communication tools, Thudip ensures teams are the first to know when incidents occur, minimizing downtime and protecting user trust. Designed for simplicity and performance, Thudip provides enterprise-grade observability features without the prohibitive costs, allowing teams to set up monitoring in under 60 seconds. Key Capabilities • Real-Time Uptime Monitoring: Continuous health checks of services with configurable failure and recovery thresholds, ensuring you are alerted the moment an issue arises. • Incident Management & Alerting: Stay informed via multi-channel notifications. Customize your alert channels to ensure the right team members are notified immediately when service degrades. • Public Status Pages: Maintain transparency with your customers using auto-updating status boards. Provide clear, glanceable information regarding your service health, reducing support ticket volume during outages. • Comprehensive Observability: Go beyond simple uptime with SSL and Domain monitoring to protect your digital footprint and ensure certificate validity. • Streamlined Setup: A user-friendly dashboard and quick-start configuration process designed to get monitors running in under a minute, with no credit card required to start. Why Teams Choose Thudip Thudip bridges the gap between complex, expensive enterprise monitoring tools and basic, limited free options. It offers a balance of advanced features such as alert escalation and high-frequency monitoring in an intuitive interface, making it an ideal solution for startups and professionals who need reliable uptime data without the overhead of enterprise software.

Who Is the Company Behind Thudip?

Tian Lin
TL
Researched and written by Tian Lin
Updated April 10, 2026