Best Hotel Management Software - Page 39

How Many Hotel Management Software Products Does G2 Track?

Total Products under this Category: 745

Category Stats (Nov 2026)

  • Average Rating: 4.34/5 (↑0.02 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Cloudbeds (+1.38%) - Among all products in this category, Cloudbeds recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Hotel Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 1,600+ Authentic Reviews
  • 745+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Hotel Management Software

G2 Grid® for Hotel Management Software plotting products by satisfaction and market presence

Highlighted products: Mews, Cloudbeds, OPERA Cloud Property Management, roommaster, HelloShift, Canary Technologies, HotelRunner, and SkyTouch Technology.

Underlying data: [Grid® JSON](https://www.g2.com/categories/hotel-management/grids.json?focus%5B%5D=mews&focus%5B%5D=cloudbeds&focus%5B%5D=opera-cloud-property-management&focus%5B%5D=roommaster&focus%5B%5D=helloshift&focus%5B%5D=canary-technologies&focus%5B%5D=hotelrunner&focus%5B%5D=skytouch-technology)

Otelbi

Otelbi is a property management system built for boutique hotels, guesthouses and small hotel groups in Türkiye. Take reservations directly from the calendar, track deposits and remaining balances, manage cashboxes and front-office accounting, and set flexible pricing by season, date range or day of week. Team roles and permissions, audit logs, and revenue reports are included. Runs in the cloud or on a dedicated managed server — same software in both modes. Interface available in Turkish and English. 15-day free trial, no setup fee, no commission.

Who Is the Company Behind Otelbi?

  • Seller: Otelbi
  • Year Founded: 2026
  • HQ Location: Konya, TR
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Otelciro Hotel management Ecosystem

OtelCiro is an AI-native hotel operating system built for independent hotels, chains, resorts, and boutique properties. Instead of stitching together a separate PMS, channel manager, revenue tool, and CRM, OtelCiro runs the entire hotel on one backbone — a single inventory, a single guest profile, and a single source of reporting. No reconciliation between systems, no plugins, no add-ons. The platform brings together every core module a property needs to operate: Property Management (PMS): Reservations, calendar, group blocks, and 60-second walk-in check-in, all on one screen. Revenue & Distribution: Dynamic, AI-assisted pricing, 35+ OTA and channel integrations with sub-second sync, and a continuous rate-parity scraper. Guest Experience & CRM: A unified Guest 360 profile, a branded guest portal, and a built-in loyalty engine. Operations: Housekeeping, maintenance, and F&B with auto-assignment and an SLA matrix to keep service tight. Finance & Compliance: Folio, e-invoicing (e-Fatura), KBS guest-registration, and fiscal device (ÖKC) support — Turkey-native from day one, with international expansion underway. At the center is OtelGPT, a conversational AI layer that talks to your live hotel data rather than functioning as a separate bolt-on chatbot. Staff can ask questions in plain language, get answers from real PMS data, and approve AI-suggested actions — from drafting a guest apology and opening a maintenance work order to running pricing recommendations. Every automated action is logged and reversible. OtelGPT spans pricing intelligence, anomaly insights, autopilot task execution, a 24/7 voice assistant, and a virtual front-of-house team ("Sanal Ekip") operating across messaging, voice, and web channels — all on the same single inventory. What sets OtelCiro apart is its outcome-aligned model: properties can run the platform alongside a network of revenue, distribution, operations, and brand specialists who operate the software with the hotel and are compensated in part on audited net-revenue lift — so the vendor only wins when the hotel does. OtelCiro competes with platforms such as Oracle OPERA Cloud and Cloudbeds, and is positioned for hoteliers who want a modern, AI-driven, all-in-one system rather than a fragmented stack of legacy tools.

Who Is the Company Behind Otelciro Hotel management Ecosystem?

  • Seller: OtelCiro
  • Year Founded: 2024
  • HQ Location: istanbul, TR
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Otelya — AI Receptionist for Hospitality

Otelya is an AI receptionist built exclusively for the Italian hospitality sector. It answers your guests 24/7 — on email, WhatsApp, phone, bookings and website — in 30+ native languages (no machine translation), for hotels, agriturismos, B&Bs, vacation rentals, chalets, historic estates, yachts and glamping. THE PROBLEM IT SOLVES Most booking inquiries arrive outside business hours (evening, weekend, night). Without someone answering within minutes, the guest moves on to the competitor. Otelya replies in under 8 seconds, qualifies the request, handles FAQs (parking, pets, cancellation policy, check-in times), and hands over to the owner only the conversations that truly need a human decision. HOW IT WORKS 1. Connect your channels: WhatsApp Business (via Twilio or Meta Cloud API), email with domain forwarding, iCal calendars from Booking.com/Airbnb/VRBO, website widget 2. Define your property's voice and upload hours, prices, services and rules — Otelya learns in minutes 3. From day one it answers automatically, filtering repetitive inquiries and passing you only the conversations worth your time KEY FEATURES • Multichannel AI receptionist: email, WhatsApp, phone, bookings, website — one unified inbox • 30+ native languages with automatic language detection • Zero hallucinations: Otelya uses ONLY the information from your Property Context, never external sources • Smart handoff to your team when human judgment is required (special discounts, emotional requests) • Integrated guest and supplier CRM • Social Autopilot: 21 Instagram/Facebook/TikTok posts + 2 SEO blog articles every week, in your property's tone • AI-managed reviews on Google, Booking, TripAdvisor • Real-time analytics: channel volumes, guest languages, hours saved, weekly email report • Automated monthly guest newsletter with personalized discount codes • GDPR-compliant, data hosted in the EU, encryption in transit and at rest WHO IT'S FOR Hotels, agriturismos, B&Bs, vacation rentals, castles and historic estates, chalets, yachts, spas, hostels, glamping, campgrounds. Otelya adapts tone and priorities to each specific property type. PRICING Monthly €199/month — Quarterly €169/month (-15%) — Half-yearly €149/month (-25%) — Annual €119/month (-40%). No setup fees, no per-message costs. 14-day free trial, no credit card required. Cancel anytime in one click from the dashboard. TEAM Founded by Alfio Moretti. Currently in beta with 4 Italian pilot properties (Umbria, Tuscany). Proprietary AI engine trained specifically for Italian hospitality.

Who Is the Company Behind Otelya — AI Receptionist for Hospitality?

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Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

OTRAMS

An end-to-end travel ERP software that combines travel booking systems, supplier integrations, agent management, API redistribution, dynamic packaging, and more into an intuitive, user-friendly interface. For over 15 years, OTRAMS has empowered Travel Companies, DMCs, OTAs, Corporates and Wholesalers to confidently run and grow their business by delivering solutions that are scalable, reliable, customer friendly, growth driven and performance focused. OTRAMS offers the complete suite of travel ERP solutions across Hotel Booking System, Flight Reservation System, Transfers, Car Rental, Tour Packages, Tour Operator Software, Group Bookings and value-added services. OTRAMS goes beyond just a tour operator software with 600+ inbuilt service features and widest range of suppliers to become your perfect companion in growing your travel business. The robust architecture and securely hosted platform has been successfully used by 200,000+ travel agents spread across 200+ countries. If you are looking to take your existing travel business online or want to expand the services you provide or start a new travel business, OTRAMS should be your preferred technology partner to meet your business objectives.

Who Is the Company Behind OTRAMS?

OVVO

Who Is the Company Behind OVVO?

  • Seller: SeoSoft
  • Year Founded: 2008
  • HQ Location: Jordrup, DK
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

OwlNest

All-in-one Booking Engine, Property Management System(PMS), and Smart contracts allow flexible inventory management and efficient booking transactions, with enhanced customer privacy and transaction security, thanks to blockchain. Staffing costs can be reduced through ease of use and less training. 3-way communication eliminates overbooking rooms while keeping prices and inventories accurate and up-to-date across multiple OTAs.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate OwlNest?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind OwlNest?

  • Seller: OwlTing
  • Year Founded: 2010
  • HQ Location: 新北市, TW
  • LinkedIn® Page: www.linkedin.com
    88 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of OwlNest?

OwnerRelations.com

Owner Relations provides robust Condo Hotel Software, Owner Accounting and Owner Portal software solutions for Condo Hotels, Fractional Hotels, Residence Clubs, Timeshare Resorts, HOA's and Property Management Companies.

Who Is the Company Behind OwnerRelations.com?

Pernocta

Pernocta is a property management system (PMS) for campsites, motorhome areas, camper parks, glamping sites and rural accommodation complexes. It is built in Spain for the Spanish market and runs the whole site from one program: front desk, planning, payments, shop, access control, cleaning, staff and legal reporting. Front desk and planning. A visual planning board and a live map of the site show which pitches are free, occupied, arriving or leaving today. Reservations can be created, moved, split, extended or shortened from the board. Seasonal rates, electricity, age bands, vehicles, tourist tax, coupons and extras are calculated automatically. Online booking on the real site map. Guests book from the campsite's own website and choose their exact pitch on the real map, not a generic category. The booking engine can be embedded as a widget, used on a free subdomain or served on the campsite's own domain. It works in nine languages and takes card payments through Stripe, Redsys or CECA. Legal check-in for Spain. Guests complete online check-in before arrival, with ID scanning and signature. Traveller reports are sent to SES.Hospedajes as required by Royal Decree 933/2021. Invoicing is prepared for Veri*Factu, and tourist tax is calculated per region. Shop, bar and point of sale. A built-in POS with stock control charges purchases at the counter or to the guest's stay, and issues receipts and invoices. Access and utilities. Optional modules open barriers by licence plate recognition, issue door codes for smart locks and switch electricity on and off per pitch, so a motorhome area can run unattended 24 hours a day. Daily operations. Cleaning and maintenance tasks, staff time tracking, long-stay contracts with monthly billing, activities with online sign-up, supplier orders such as the morning bread, and a channel manager for OTAs. Guest communication. A unified inbox brings together email and WhatsApp, with automatic messages before arrival, during the stay and after departure. Mobile apps. The full management panel is available on iPhone and Android, including check-in at the pitch. Pricing is public: 49 EUR per month for up to 30 pitches, optional modules priced separately, no setup fee and no long-term contract. Campsites moving from another system get their reservations and guest data imported. Pernocta is developed by Bengara Labs, S.L., based in Spain.

Who Is the Company Behind Pernocta?

PHOBS

PHOBS is a supplier of advanced reservation technology for hotels, resorts, campsites, hotel chains, and virtually any overnight accommodation world wide.

Who Is the Company Behind PHOBS?

  • Seller: PHOBS
  • Year Founded: 2004
  • HQ Location: Dubrovnik, HR
  • LinkedIn® Page: www.linkedin.com
    32 employees on LinkedIn®

Pilat HR

Who Is the Company Behind Pilat HR?

  • Seller: Pilat
  • Year Founded: 1974
  • HQ Location: Hertford, England
  • LinkedIn® Page: www.linkedin.com
    143 employees on LinkedIn®

Planyo Online Booking System

Planyo is an online reservation system which can be used by any business taking bookings (for days, nights, hours or minutes, or scheduled events). It's used, amongst others, by businesses offering vacation properties, car rentals, hotels, driving schools, yacht charters, doctors and therapists, conference rooms, tennis courts, car parks, event tickets or any other bookings you could imagine. If you work with a very large infrastructure, you can also group a number of single planyo sites into a meta site. Our company was founded in 1997 in Switzerland and we have a long experience in creating professional software solutions that you can trust. Key features: - Accept bookings in 27 languages, backend in 6 languages - Freely designed booking form with extra items of any type - Customer never leaves your website - Use with over 30 online payment gateways - Easy integration with plugins for Wordpress, Joomla, Drupal - Many integrations such as Mailchimp, Google cal., accounting - Support for mobile devices and responsive design - Dedicated free iPhone and Android apps for the admins - Set up automated notifications by email and SMS - Printable invoices and extra documents as PDF attachments - Customers can modify or cancel their bookings - Customers can add one-time or recurring products - Any pricing model can be entered - Synchronize with other calendars via iCal or dedicated apps - Vouchers, coupons, gift certificates, packages, bundles - Support for agents and multiple administrative roles - Meta sites for large infrastructures or tourist areas - Extensive API for custom extensions - Advanced reporting and data analysis - Shopping cart for reservation of multiple resources

Average Rating: 4.5/5.0

Total Reviews: 5

How Do G2 Users Rate Planyo Online Booking System?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Planyo Online Booking System?

Who Uses This Product?

  • Company Size: 80% Small

What Are Recent G2 Reviews of Planyo Online Booking System?

Neya Kumaresan
NK
Researched and written by Neya Kumaresan
Updated March 3, 2025