Best Enterprise IT Management Software - Page 13

How Many Enterprise IT Management Software Products Does G2 Track?

Total Products under this Category: 266

Category Stats (Nov 2026)

  • Average Rating: 4.42/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Reftab (+2.31%) - Among all products in this category, Reftab recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Enterprise IT Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 51,500+ Authentic Reviews
  • 266+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Enterprise IT Management Software

G2 Grid® for Enterprise IT Management Software plotting products by satisfaction and market presence

Highlighted products: NinjaOne, ServiceNow IT Operations Management, ManageEngine Endpoint Central, TeamViewer, Ivanti Autonomous Endpoint Management, AWS Management Console, AWS Systems Manager, and Atera IT Management.

Underlying data: [Grid® JSON](https://www.g2.com/categories/enterprise-it-management/grids.json?focus%5B%5D=ninjaone&focus%5B%5D=servicenow-it-operations-management&focus%5B%5D=manageengine-endpoint-central&focus%5B%5D=teamviewer&focus%5B%5D=ivanti-autonomous-endpoint-management&focus%5B%5D=aws-management-console&focus%5B%5D=aws-systems-manager&focus%5B%5D=atera-it-management)

MacSonik EMLX Converter Tool

MacSonik EMLX Converter securely converts EMLX files while preserving emails, attachments, metadata, and folder structure.

Who Is the Company Behind MacSonik EMLX Converter Tool?

ManageEngine Identity360

ManageEngine OpManager Plus is a comprehensive IT operations management solution. Monitor networks, servers, IP addresses, switch ports, and storage devices from a single dashboard. Manage bandwidth, configurations, firewall rules, and analyze logs. Get instant alerts, 200+ built-in reports, and seamless integration with ITSM tools. Achieve holistic IT monitoring and management with OpManager Plus.

Who Is the Company Behind ManageEngine Identity360?

  • Seller: Zoho
  • Year Founded: 1996
  • HQ Location: Austin, TX
  • LinkedIn® Page: www.linkedin.com
    30,913 employees on LinkedIn®
  • Phone: +1 (888) 900-9646

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 38% Medium, 13% Large

What Do G2 Reviewers Say About ManageEngine Identity360?

AI-generated summary from verified user reviews

Pros
  • Users value the easy monitoring of multiple network devices, appreciating the comprehensive oversight it provides.
  • Users appreciate the real-time alert notifications, enabling efficient monitoring and customized updates for various devices.
  • Users appreciate the real-time monitoring features of ManageEngine Identity360, streamlining device tracking and notifications effectively.
  • Users appreciate the system monitoring capabilities of ManageEngine Identity360, enhancing their ability to oversee various network devices.
  • Users find the ease of use of ManageEngine Identity360 enhances their network monitoring experience significantly.
Cons
  • Users find the clunky interface of ManageEngine OpManager Plus overwhelming, especially during initial setup in large environments.
  • Users find the complex configuration of ManageEngine OpManager Plus can be time-consuming and difficult for large networks.
  • Users find the complex setup process time-consuming and challenging, particularly in large network environments.
  • Users find the installation process challenging for non-standard devices, affecting their overall setup experience.
  • Users find the interface overwhelming and report a challenging learning curve during initial setup and configuration.

Matrix FM

Matrix FM is facilities management software integrating asset management, predictive maintenance, IoT monitoring, and work order management. Its modules cover asset lifecycle tracking, real-time sensor monitoring, and health and safety compliance. The asset management module offers visibility across HVAC, electrical, plumbing, and fire safety systems with automated health scoring. Work order management includes intelligent assignment and SLA tracking for maintenance tasks, while the preventive maintenance calendar automates scheduling and work order generation. Property management organizes multi-site portfolios with hierarchical views, and IoT integration enables live monitoring of environmental conditions like temperature and air quality. Additional modules address cleaning, pest control, landscaping, waste management, incident reporting, contract tracking, project planning, procurement workflows, and space utilization. Mobile apps support technicians and residents with portals.

Who Is the Company Behind Matrix FM?

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Microtica

MMicrotica is a self-service DevOps automation platform that enables companies and individuals to adopt cloud much faster. Microtica does that by standardizing the way you build infrastructure and ship applications in the cloud. With a single tool.

Average Rating: 4.0/5.0

Total Reviews: 1

Who Is the Company Behind Microtica?

  • Seller: Microtica
  • Year Founded: 2017
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Large

What Are Recent G2 Reviews of Microtica?

What Are G2 Users Discussing About Microtica?

Milvus TI

O Milvus é uma plataforma completa de gestão de atendimento, relacionamento com clientes e ativos de TI, desenvolvida para empresas que buscam centralizar processos, aumentar a eficiência operacional e melhorar a experiência do cliente. A solução reúne em um único ambiente recursos de Help Desk, gestão de tickets, inventário de TI, atendimento multicanal (e-mail, chat, WhatsApp e outros) e automação de processos, permitindo maior controle, visibilidade e padronização das operações de suporte e atendimento. Com foco em simplicidade, escalabilidade e integração, o Milvus se conecta facilmente a ferramentas de CRM, marketing e vendas, ajudando equipes a tomar decisões baseadas em dados e a acompanhar indicadores em tempo real. É ideal para empresas de diferentes portes que desejam profissionalizar o suporte, organizar ativos tecnológicos e fortalecer o relacionamento com seus clientes.

Average Rating: 4.8/5.0

Total Reviews: 132

How Do G2 Users Rate Milvus TI?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.0/10)

Who Is the Company Behind Milvus TI?

  • Seller: Milvus
  • HQ Location: São Caetano do Sul, BR
  • LinkedIn® Page: www.linkedin.com
    71 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Analista de Suporte, Analista de TI
  • Top Industries: Information Technology and Services, Computer Networking
  • Company Size: 45% Small, 42% Medium

What Do G2 Reviewers Say About Milvus TI?

AI-generated summary from verified user reviews

Pros
  • Users value the efficient asset management features of Milvus TI, streamlining operations and enhancing productivity.
  • Users value the automation capabilities of Milvus TI, enhancing efficiency and simplifying daily operations significantly.
  • Users praise the efficiency of Milvus TI for automating tasks and streamlining daily operations effortlessly.
  • Users value the management efficiency of Milvus TI, especially its automation tools and effective ticketing system.
  • Users value the WhatsApp integration for automating ticket creation and improving overall efficiency in operations.
Cons
  • Users often face connection issues with Milvus TI, experiencing sluggish performance on older hardware and unreliable access.
  • Users experience performance issues with Milvus TI, especially on older hardware where connections can feel sluggish.
  • Users find Milvus TI initially complex due to filter usage, but recognize its power with some effort.
  • Users experience latency issues on older hardware, resulting in sluggish connections that need optimization for low-end devices.
  • Users find Milvus TI's interface a bit complex at first due to the learning curve, but it proves powerful with time.

What Are Recent G2 Reviews of Milvus TI?

Miradore Management Suite

Miradore Management Suite is a tool for It system management that help to manage and optimize hardware and software assets, while automating routines like deployments, patches and configurations, move from reactive to proactive maintenance to enjoy improved security, and increase user happiness with timely remote support.

Average Rating: 4.8/5.0

Total Reviews: 4

How Do G2 Users Rate Miradore Management Suite?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.0/10)

Who Is the Company Behind Miradore Management Suite?

  • Seller: GoTo
  • Year Founded: 2003
  • HQ Location: Boston, MA
  • LinkedIn® Page: www.linkedin.com
    980 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 75% Small, 25% Medium

What Are Recent G2 Reviews of Miradore Management Suite?

What Are G2 Users Discussing About Miradore Management Suite?

Monk CI

Monk CI is a high-performance GitHub Actions runner replacement for seamless CI/CD workflows. It acts as a drop-in alternative to GitHub-hosted runners, requiring only a single line change in workflow configurations without migrations or YAML rewrites. Monk CI accelerates builds with co-located runners offering up to 32 virtual CPUs, SSD storage, and Docker layer caching. Its AI-powered auto-healing system diagnoses pipeline failures, identifies root causes, and generates pull requests with fixes, removing the need for manual debugging. Fully compatible with GitHub Actions features like matrix builds, reusable workflows, and OIDC tokens, Monk CI automates infrastructure provisioning and scaling. Runners are provisioned on demand and terminated post-job, ensuring dedicated performance. Integration with GitHub Organizations and repositories enables real-time monitoring and rollback for streamlined workflow management.

Who Is the Company Behind Monk CI?

Montra

Montra is IT management-as-a-service and used by some of the world’s most recognizable brands to improve the speed, reliability, and security of their most critical IT processes, including employee IT on/offboarding, device and application management, edge-computing compliance, and more. As the nature of work across the world continues to evolve, significantly affected by the recent pandemic, Montra facilitates the shift with innovative software that speeds IT management, strengthens remote security, streamlines important processes, and improves the overall employee-work experience. Montra’s platform directly connects IT onboarding to HR onboarding, vastly improving employee time-to-effectiveness by speeding up application access and device deployments from days to minutes. The innovative IT Management-as-a-Service solution helps ensure every employee has access to the information, resources, and tools they need to be effective and automates IT onboarding directly from the HRIS making certain staff have the devices and access they need as soon as possible.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Montra?

  • Seller: Montra
  • Year Founded: 2018
  • HQ Location: Atlanta, US
  • LinkedIn® Page: www.linkedin.com
    31 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About Montra?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Montra, enabling quick video creation without the need for a video editor.
  • Users commend the superior product quality of Montra, enabling polished video production without extensive editing.
Cons
  • Users desire missing trimming tools and stock footage options in Montra, leading to extra editing steps elsewhere.

What Are Recent G2 Reviews of Montra?

Mugato®

Every major IT initiative, from cloud migration to data center consolidation, depends on understanding what you actually have and how it's all connected. Most organizations can't answer that question today. Mugato makes it answerable. Unlike tools that only tell you what software is installed, Mugato shows you what your infrastructure actually does and what depends on what by analyzing real communication patterns across your environment. Mugato is an agentless discovery and service dependency mapping platform that gives technical and business teams a shared, real-time picture of their infrastructure, so they can see what was invisible and act on it with confidence. With HQ in Copenhagen and founded by 10x Microsoft MVP, Mugato is a fast-growing team with deep roots in enterprise IT consulting, large-scale infrastructure, and academic research.

Who Is the Company Behind Mugato®?

  • Seller: Mugato
  • Year Founded: 2019
  • HQ Location: Copenhagen, DK
  • LinkedIn® Page: www.linkedin.com
    16 employees on LinkedIn®

MyCloudIT

MyCloudIT unifies cloud management for IT Operations, Accounting, and Business Operations by simplifying and automating fragmented IT deployment and management tasks. Built by cloud experts, MyCloudIT is a turn-key platform that simplifies the delivery, automation, management, and optimization of cloud workspaces, apps, and data in Microsoft Azure.

Average Rating: 4.8/5.0

Total Reviews: 2

Who Is the Company Behind MyCloudIT?

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are Recent G2 Reviews of MyCloudIT?

myITprocess

Who Is the Company Behind myITprocess?

  • Seller: Kaseya
  • Year Founded: 2000
  • HQ Location: Miami, FL
  • LinkedIn® Page: www.linkedin.com
    5,483 employees on LinkedIn®

Narmada vCIO

Unified client management solution designed for MSPs to manage QBR and vCIO process across multiple environments. Includes integrated network documentation which enriches and simplifies the vCIO process.

Who Is the Company Behind Narmada vCIO?

NarrowGateX

NarrowGateX is a Technology Intelligence Platform for multi-location operators. It gives finance, IT and operations leaders one evidence-backed record of the technology their business runs on: what they have at each location, what they pay for it, what they are committed to, and where to act. Most multi-location businesses keep their technology in pieces. Invoices sit with accounts payable. Contracts sit in inboxes. The site list sits with operations. Each piece is accurate on its own, but nobody holds the whole picture. NarrowGateX puts those pieces in one record, and the findings appear where the records disagree. AI workers do the bounded work. They read invoices and contracts, reconcile billed services against the location list, compare pricing across sites, and track renewal dates and notice windows. Every fact in the record carries an evidence grade: Verified, Supported, Assumed, Missing or Conflicting. Gaps are stated, not filled in, so leadership knows what the evidence supports before making a decision. A Technology Advisor reviews what the record shows and owns the recommendation. The client makes the decision. NarrowGateX then carries the work through, from renegotiating existing agreements and running competitive sourcing to planning technology modernization across network, security, cloud, communications and customer experience. Teams use NarrowGateX for: - Technology expense management across telecom, connectivity, managed services and IT providers - Contract management and renewal tracking, so notice windows are seen before they close - Vendor management across locations, brands and acquired businesses - Technology cost optimization and cost takeout, grounded in evidence rather than estimates - Sourcing and RFPs built from a defined scope, so bids are comparable - Technology due diligence and portfolio oversight for private equity In one engagement, a single provider statement billed the same internet service at two different prices across five sites. Each line looked correct on its own. Side by side, the question was obvious. That is the kind of finding a unified record makes visible. Every engagement starts with a Technology Baseline: an assisted onboarding built from documents the client already has. The record stays current after the project ends, so renewals, closures, acquisitions and modernization decisions start from what is true rather than from scratch. NarrowGateX is built for restaurant groups, retail chains, franchise operators, healthcare networks and private equity portfolio companies.

Who Is the Company Behind NarrowGateX?

Netcrunch

NetCrunch by AdRem Software is commercial, self-hosted, agentless network and IT infrastructure monitoring software for Windows Server. It helps IT teams monitor network devices, servers, virtualization platforms, applications, cloud services, websites, logs and network traffic from a centralized system. NetCrunch supports 680+ built-in monitoring targets and includes 270+ ready-to-use Monitoring Packs. Automatic network discovery and policy-based monitoring simplify configuration and help maintain consistent monitoring as infrastructure changes. Key capabilities include SNMP v1/v2c/v3 monitoring, automatic Layer 2 and routing topology maps, real-time dashboards, NetFlow/sFlow/IPFIX traffic analysis, and monitoring of VMware, Hyper-V and Proxmox VE environments. Event correlation, dependency-aware alerting, escalation and automated response actions help IT teams identify and respond to infrastructure issues. Distributed Monitoring Probes extend monitoring to remote locations and can continue collecting data during temporary connectivity loss. NetCrunch Server runs on customer-managed Windows Server infrastructure, either on premises or in a customer-controlled cloud environment. It also supports restricted and air-gapped environments. NetCrunch is available through subscription and perpetual licensing, with pricing based on monitored nodes and additional network interfaces rather than individual sensors, checks or metrics.

Average Rating: 4.4/5.0

Total Reviews: 6

How Do G2 Users Rate Netcrunch?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.0/10)

Who Is the Company Behind Netcrunch?

Who Uses This Product?

  • Company Size: 67% Medium, 17% Large

What Do G2 Reviewers Say About Netcrunch?

AI-generated summary from verified user reviews

Pros
  • Users value the customization options in Netcrunch, enhancing their monitoring experience with tailored alerts and visualizations.
  • Users value the real-time dashboards of Netcrunch, which enhance their network monitoring experience with custom alerts and visuals.
  • Users appreciate the easy implementation of NetCrunch, enjoying its automatic discovery and customizable alerts for effective monitoring.
  • Users appreciate the easy setup of Netcrunch, benefiting from its automatic discovery and customizable features.
Cons
  • Users find the alert issues complex and overwhelming, making it challenging to manage notifications effectively.
  • Users find the learning curve steep for Netcrunch, especially when managing numerous alerts and a dated interface.

What Are Recent G2 Reviews of Netcrunch?

What Are G2 Users Discussing About Netcrunch?

Tian Lin
TL
Researched and written by Tian Lin
Updated October 3, 2024