# Best Emergency Medical Services Software - Page 5

## How Many Emergency Medical Services Software Products Does G2 Track?

**Total Products under this Category:** 102

### Category Stats (Aug 2026)

- **Average Rating:** 4.15/5 (↓0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings

_Last updated: August 01, 2026_

## How Does G2 Rank Emergency Medical Services Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 700+ Authentic Reviews
- 102+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Emergency Medical Services Software
 ![G2 Grid® for Emergency Medical Services Software plotting products by satisfaction and market presence](https://www.g2.com/categories/emergency-medical-services/grids.png?focus%5B%5D=339&focus%5B%5D=42239&focus%5B%5D=11656&focus%5B%5D=53559&focus%5B%5D=1303427&focus%5B%5D=5136&focus%5B%5D=47113&focus%5B%5D=19534)

Highlighted products: Everbridge 360 (Critical Event Management), ImageTrend, CentralSquare Public Safety & Justice, Tyler Enterprise Public Safety, First Due, Aladtec by TCP, MEDHOST EDIS, and ESO EHR.

Underlying data: [Grid® JSON](https://www.g2.com/categories/emergency-medical-services/grids.json?focus%5B%5D=everbridge-360-critical-event-management&focus%5B%5D=imagetrend&focus%5B%5D=centralsquare-public-safety-justice&focus%5B%5D=tyler-enterprise-public-safety&focus%5B%5D=first-due&focus%5B%5D=aladtec-by-tcp&focus%5B%5D=medhost-edis&focus%5B%5D=eso-ehr)

**Sponsored**

### Zoho Analytics

Zoho Analytics is a GenAI-powered self-service BI and analytics platform that helps businesses collect, prepare, analyze, and present insights from their data, all within minutes. Integrate with 500+ native data sources, like files, feeds, local and cloud databases, cloud storage, and popular business apps. Clean, transform, enrich, and catalog data with our agentic AI-powered, self-service data preparation and management capabilities. Create and manage complex ETL data pipelines using our visual pipeline builder, process stream data for real-time analytics, and set up a strong metrics layer for quality analysis and management. Zoho Analytics comes with 100+ domain-specific prebuilt reports and dashboards, pre-trained NLQ models, intelligently modeled and blended data across business applications, and lots more. Use our intuitive drag-and-drop visualization builder to build insightful and interactive reports and dashboards using a wide variety of visual components, like charts, widgets, pivot tables, tabular views and more. Generate customized reports and dashboards using simple, natural language with our AI-powered conversational agent, Zia. Ask Zia goes beyond basic reporting; it enables users to perform diagnostic analytics, forecast key metrics, and receive intelligent insights and recommendations. Users can assign tasks and trigger actions just by conversing with our agentic AI, Zia, streamlining their workflows and empowering data-driven decisions. Seamlessly embed Ask Zia into your custom or business applications to deliver contextual insights and actions. Enrich your analysis with automated insights by using our NLG-powered narration engine, Zia Insights. With diagnostic analytics for smarter decision-making, Zia Insights takes automated insights to the next level by bubbling up key drivers for particular business tasks. Enumerate complex business scenarios with what-if analyses, forecast KPIs, uncover trends and patterns with advanced analytical capabilities. Leverage cognitive analysis for keyword extraction and sentiment analysis, and more. Evaluate the best ML models with no-code assistance or develop custom models and functions using Python Code Studio. Zoho Analytics comes with pre-packed ML models (AutoML) that allow you to evaluate and pick the best model for your use case. Alternatively custom models and functions using Python Code Studio Embed our full-fledged analytics platform into other software applications. Craft and present immersive data stories through slideshows or purpose-built analytics portals. Collaborate securely through contextual comment threads and real-time messaging. Zoho Analytics has a robust set of APIs that enables elaborate customization and highly extensible low-code and no-code integration with any technology stack. It also offers a high degree of deployment flexibility (private, public, multi-cloud, and on-premises) and platform extensibility (professional services, partner support, and marketplace). Zoho Analytics is modern and scalable, and it can readily match growing data volumes and usage. Its time-tested and accredited enterprise-grade security features and governance framework ensure continuous data management and stewardship. On top of everything else, the TCO for Zoho Analytics—including licensing, implementation, customization, training, and support—is the lowest in our market.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1220&secure%5Bchosen_at%5D=2026-08-04T01%3A06%3A29Z&secure%5Bdisplayable_resource_id%5D=622&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=3431&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=3431&secure%5Bresource_id%5D=1220&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Femergency-medical-services%3Fpage%3D5&secure%5Btoken%5D=7807fc4854bb780995a5ed29e6da89c35942e0c83f836e7cba21adfae35c3ee7&secure%5Burl%5D=https%3A%2F%2Fwww.zoho.com%2Fanalytics%2Fembedded-analytics.html%3Futm_source%3DG2%26utm_medium%3Dcpc%26utm_campaign%3DEmbedded_BI&secure%5Burl_type%5D=custom_url)

### [iOps360](https://www.g2.com/products/brad-goodman-solutions-iops360/reviews)

Emergency Services Scheduler & Credential Suite provides EMS, Fire And Police custom tools to help manage teams, quickly and cost-effectively while increasing efficiency

#### Who Is the Company Behind iOps360?

- **Seller:** [Brad Goodman Solutions](https://www.g2.com/sellers/brad-goodman-solutions)
- **HQ Location:** Louisville, KY
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Kaseware](https://www.g2.com/products/kaseware/reviews)

The intelligence and investigation management platform built to serve. Kaseware combines innovative software capabilities and expertise with decades of experience in corporate security, intelligence operations, and public safety. We help mission-driven teams work together to solve complex investigations and protect people and property. With Kaseware, you get best-in-class software that can be configured to support your unique workflows and processes, consolidating your investigation management into a single platform. That’s why more than 30% of the nation’s fusion centers, agencies in all 50 US states, and leading businesses across the globe trust Kaseware.

#### Who Is the Company Behind Kaseware?

- **Seller:** [Kaseware](https://www.g2.com/sellers/kaseware)
- **Year Founded:** 2016
- **HQ Location:** Denver, US
- **Twitter:** @kaseware  
104 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fa7adeae69948da4c28d531eaf32d33fcc1854141434758ee93d03d2b580944f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkaseware%2F&secure%5Burl_type%5D=linkedin_company_website)  
112 employees on LinkedIn®

### [Keystone Public Safety](https://www.g2.com/products/keystone-public-safety/reviews)

Keystone's On-line Public Safety (KOPS) software is a comprehensive, integrated suite of applications developed to address the needs of public safety agencies.

#### Who Is the Company Behind Keystone Public Safety?

- **Seller:** [Keystone Public Safety](https://www.g2.com/sellers/keystone-public-safety)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Larimore CAD](https://www.g2.com/products/larimore-cad/reviews)

The Larimore Computer Aided Dispatch System (CAD) takes the job of Call and Resource Management to the next level.It has ability to easily configure both call-taking and dispatching functions is unseen in dispatching systems available to Law Enforcement agencies.

#### Who Is the Company Behind Larimore CAD?

- **Seller:** [Larimore Associates](https://www.g2.com/sellers/larimore-associates)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [MDRoute](https://www.g2.com/products/mdroute/reviews)

Routing quality health care with advanced technology: Achieve outstanding results.

#### Who Is the Company Behind MDRoute?

- **Seller:** [MDRoute](https://www.g2.com/sellers/mdroute)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [MRES CAD](https://www.g2.com/products/mres-cad/reviews)

Medical response emergency software with dispatching features and recurrent appointments set up.

#### Who Is the Company Behind MRES CAD?

- **Seller:** [MRESnet](https://www.g2.com/sellers/mresnet)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Octave I/CAD (Intergraph Computer-Aided Dispatch)](https://www.g2.com/products/octave-i-cad-intergraph-computer-aided-dispatch/reviews)

Intergraph Computer-Aided Dispatch (I/CAD) is a suite of incident management software. I/CAD features complete, integrated capabilities for call handling and dispatching, intelligent mapping, field communications, data reporting and analysis, and application integration.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Octave I/CAD (Intergraph Computer-Aided Dispatch)?

- **Seller:** [Octave](https://www.g2.com/sellers/octave-9e5a428c-f303-4735-9417-dff1ef5736d4)
- **HQ Location:** Madison, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=430404c61b1403ac110b9bef1eccdb226c2d152f09d020a4c9da5926e5df6ee5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Foctaveintelligence%2F&secure%5Burl_type%5D=linkedin_company_website)  
3,001 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Octave I/CAD (Intergraph Computer-Aided Dispatch)?

**["Great incident management software"](https://www.g2.com/survey_responses/octave-i-cad-intergraph-computer-aided-dispatch-review-5061968)**

**Rating:** 5.0/5.0 stars

_— Verified User in Design_

[Read full review](https://www.g2.com/survey_responses/octave-i-cad-intergraph-computer-aided-dispatch-review-5061968)

#### What Are G2 Users Discussing About Octave I/CAD (Intergraph Computer-Aided Dispatch)?

- [What is I/CAD (Intergraph Computer-Aided Dispatch) used for?](https://www.g2.com/discussions/what-is-i-cad-intergraph-computer-aided-dispatch-used-for)
- [What is CAD printout?](https://www.g2.com/discussions/what-is-cad-printout)
- [What is hexagon CAD?](https://www.g2.com/discussions/what-is-hexagon-cad)
- [What is Computer-Aided Dispatch CAD?](https://www.g2.com/discussions/what-is-computer-aided-dispatch-cad)

### [Octave OnCall](https://www.g2.com/products/octave-oncall/reviews)

Hexagon Safety & Infrastructure provides mission-critical and business-critical solutions to governments and service providers.

#### Who Is the Company Behind Octave OnCall?

- **Seller:** [Octave](https://www.g2.com/sellers/octave-9e5a428c-f303-4735-9417-dff1ef5736d4)
- **HQ Location:** Madison, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=430404c61b1403ac110b9bef1eccdb226c2d152f09d020a4c9da5926e5df6ee5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Foctaveintelligence%2F&secure%5Burl_type%5D=linkedin_company_website)  
3,001 employees on LinkedIn®

### [Optima Medics](https://www.g2.com/products/optima-medics/reviews)

Our medical workforce software is used by over half of all consultants and junior doctors in the UK to manage planning, rotas, leave management, and clinic or theatre activity management.

#### Who Is the Company Behind Optima Medics?

- **Seller:** [Allocate Software](https://www.g2.com/sellers/allocate-software)
- **Year Founded:** 1991
- **HQ Location:** Richmond, England
- **Twitter:** @AllocateS  
4 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=605a8ed006605ff9e356fd7ad33dda7adc8803d30326f07ceeb22d5ac7958736&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F941049%2F&secure%5Burl_type%5D=linkedin_company_website)  
464 employees on LinkedIn®

### [Orna](https://www.g2.com/products/orna/reviews)

Providing a cloud-based computer aided dispatch system that allows you to operate anywhere in the world. Orna is built based on law enforcement and security software, taking some of the best features into one platform.

**Average Rating:** 3.5/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Orna?

- **Seller:** [Kerkton Security Technologies](https://www.g2.com/sellers/kerkton-security-technologies)
- **Year Founded:** 2016
- **HQ Location:** United States
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b8dfa4e84736bc3524502dcc2580af2729fbeddf860d33a5ed282789b6dfcc7a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkerkton-security-technologies-llc&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

### [PEPID EMS Plus NAEMSE](https://www.g2.com/products/pepid-ems-plus-naemse/reviews)

Full spectrum of pre-hospital emergency treatment and support tools in one application for instant access.

#### Who Is the Company Behind PEPID EMS Plus NAEMSE?

- **Seller:** [Pepid](https://www.g2.com/sellers/pepid)
- **Year Founded:** 1994
- **HQ Location:** Phoenix, US
- **Twitter:** @pepid\_llc  
979 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5d11e0c3d9a45f9a2bb812bec4e9c2d8fa4401eb2e639f06ded4bef94488a26a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpepid&secure%5Burl_type%5D=linkedin_company_website)  
42 employees on LinkedIn®

### [PhaRmLogs](https://www.g2.com/products/pharmlogs-llc-pharmlogs/reviews)

Designed for EMS & Fire Departments, PhaRmLogs is an affordable asset tracking application. Modules include: Controlled Drug Tracking,EMS checks, apparatus and equipment checkouts and testing, service ticket system (which is integrated seamlessly with our Facilities, Equipment & Vehicle Logs. We also have a station supply ordering module. Our standard reports produce the information you need to make important decisions. Our dashboards bring your information front and center. All modules are customizable.

#### Who Is the Company Behind PhaRmLogs?

- **Seller:** [PhaRmLogs](https://www.g2.com/sellers/pharmlogs)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Phoenix CAD](https://www.g2.com/products/phoenix-cad/reviews)

Phoenix CAD is scalable for any size agency and it manages calls for service for Law Enforcement, Fire, EMS, and OEM/DPW. Our software includes call entry and dispatch functions to get responders to an emergency with all critical information is at their fingertips.This software interfaces with all E911 systems to allow to automatic entry of the ANI/ALI information in the call-taking screen.

#### Who Is the Company Behind Phoenix CAD?

- **Seller:** [ProPhoenix](https://www.g2.com/sellers/prophoenix)
- **Year Founded:** 2003
- **HQ Location:** Moorestown, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c899aeac8db5a7af9331de50c18af3625267726595c9f3d7808f39223f064ef9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fprophoenix&secure%5Burl_type%5D=linkedin_company_website)  
200 employees on LinkedIn®

### [Phoenix EMS](https://www.g2.com/products/phoenix-ems/reviews)

Our Phoenix EMS product provides the most advanced patient care reporting featuring call details, basic patient info, history and assessment to interventions, document and photo attachment, transport and billing.

#### Who Is the Company Behind Phoenix EMS?

- **Seller:** [ProPhoenix](https://www.g2.com/sellers/prophoenix)
- **Year Founded:** 2003
- **HQ Location:** Moorestown, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c899aeac8db5a7af9331de50c18af3625267726595c9f3d7808f39223f064ef9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fprophoenix&secure%5Burl_type%5D=linkedin_company_website)  
200 employees on LinkedIn®

### [PlanIt EMS](https://www.g2.com/products/planit-ems/reviews)

PlanIt EMS scheduling software is designed specifically for Emergency Medical Services in public emergency transport, private emergency transport, non-emergency transport, and air ambulance services. It is the online scheduling software that is extremely powerful yet easy to use.

#### Who Is the Company Behind PlanIt EMS?

- **Seller:** [PowerTime (Formerly PlanIt Schedule)](https://www.g2.com/sellers/powertime-formerly-planit-schedule)
- **HQ Location:** El Segundo, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=36ba5486d2d092ec2a68fe3045b019affa6366eb12508b07418266465d523aeb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpowerdmsbyneogov%2F&secure%5Burl_type%5D=linkedin_company_website)  
100 employees on LinkedIn®

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Similar Categories

- [Armory Management](/categories/armory-management)
- [Critical Event Management (CEM) Platforms](/categories/critical-event-management-cem-platforms)

- [Emergency Management](/categories/emergency-management)
- [Fire Department](/categories/fire-department)

- [Law Enforcement](/categories/law-enforcement)
- [Other Public Safety](/categories/other-public-safety)

[Browse Emergency Medical Services Themes](/categories/emergency-medical-services/themes)

 ![Emma Stein](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emma Stein")
ES

Researched and written by [Emma Stein](https://research.g2.com/insights/author/emma-stein)

Updated October 3, 2024

Emergency medical services (EMS) software provides information management tools for ambulance and EMS agencies, fire departments, hospitals, and critical care services. EMS personnel and departmental management solutions include, but are not limited to, hiring and onboarding; patient records; and call, unit, station, billing, and vehicle management. Organizations use EMS tools to eliminate patient care record (PCR) information error, support 911 and computer-aided dispatch systems, facilitate quick response time for first responders, maintain staff training, and provide real-time risk management reporting and tracking.

EMS systems are most commonly implemented across volunteer, commercial, municipal, county, and city agencies. EMS software often integrates with GPS, [billing](https://www.g2crowd.com/categories/billing), [payroll](https://www.g2crowd.com/categories/payroll), and [HR](https://www.g2crowd.com/categories/hr) solutions and tends to be customizable to fit your organization’s needs.

To qualify for inclusion in the Emergency Medical Services category, a product must:

- Organize an EMS team's emergency response
- Provide transparency into field operations
- Streamline personnel, unit, call, and station management

Show More