### Contents

- [**Articles**](#resources-articles)
- [**Discussions**](#resources-discussions)
- [**Reports**](#resources-reports)

# E-Commerce Search Software Resources

##### Articles, Discussions, and Reports to expand your knowledge on E-Commerce Search Software

Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [articles](#resources-articles) from our experts, [discussions](#resources-discussions) from users like you, and [reports](#resources-reports) from industry data.

[ContentsExpand/Collapse Contents](#)
- [**Articles**](#resources-articles)
- [**Discussions**](#resources-discussions)
- [**Reports**](#resources-reports)

## E-Commerce Search Software Articles

[![Highlights From the G2 Fall 2022 E-Commerce Reports](https://learn.g2.com/hubfs/recap%20ecommerce%20report-GG.jpg "Highlights From the G2 Fall 2022 E-Commerce Reports")](https://www.g2.com/articles/highlights-from-the-g2-fall-2022-e-commerce-reports)

[
### Highlights From the G2 Fall 2022 E-Commerce Reports
](https://www.g2.com/articles/highlights-from-the-g2-fall-2022-e-commerce-reports)
The e-commerce software market experienced significant changes in the past quarter caused by market corrections, changes in buyer behavior, and supply chain challenges. To understand how these changes impacted users, I analyzed the most recent G2 e-commerce reports data for fall 2022.

[
 ![Gabriel Gheorghiu](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gabriel Gheorghiu")
GG

](https://learn.g2.com/author/gabriel-gheorghiu)

by Gabriel Gheorghiu

## E-Commerce Search Software Discussions

0

Question on: Insider One
[Which Insider One features do you find most useful for improving customer engagement?](/discussions/which-insider-one-features-do-you-find-most-useful-for-improving-customer-engagement)

Which Insider One features have you found most useful in improving customer engagement, and why? Are there particular tools or strategies within the platform that have made a measurable difference in your campaigns?

Based on my experience with Insider One, a few features have significantly enhanced customer engagement. I utilise behavioural analytics to understand how customers engage with campaigns and content. This helps me understand what works and what doesn’t. For example, tracking which pages or emails get the most attention lets me adjust campaigns to better match customer behavior. I also rely on personalized recommendations. Showing content or products based on what a customer has looked at or purchased in the past gets a better response than sending the same message to everyone. On top of that, Eureka search recommendations help surface relevant products or content directly when customers search, making discovery faster and more engaging. Similarly, Instory’s Insta-style recommendations present content in a visual, scrollable format that feels intuitive and fun, which has boosted engagement on campaigns and product feeds. Automated omnichannel customer journeys are helpful too. I can set triggers for things like abandoned carts or repeated page visits. This lets me reach customers on their favorite channels at the ideal moment without having to do it manually every time. Using these features together has made it easier for me to keep customers engaged and make interactions feel relevant. How do others use these features to improve engagement? 

Answered: Tu Oanh Tran on February 16, 2026

Architect (journey orchestration): The drag and drop journeys + AI powered segmentation let us react to behavior in real time across web, app, email, SMS, and push, which cut “missed” triggers and lifted engagement on key journeys. Predictive segmentation & personalization: Using Insider’s AI intent and predictive models to target likely buyers or churn risks made our campaigns feel a lot more like hyper personalization, not batch blasts, and we saw clear uplifts in conversion, AOV, and repeat visits in case studies and our own tests. Onsite / in app experiences: Things like personalized banners, recommendations, and gamified widgets (wheel of fortune, stories, etc.) consistently boosted engagement and lead capture. PUMA and Lenovo style results (double digit conversion and AOV lifts) are pretty representative of what you can get if you use it well. Insights Agent & analytics: Being able to ask questions in plain language and get insights, plus anomaly and opportunity detection, helped the team spot segments and campaigns worth doubling down on, without a separate BI tool. In terms of measurable difference, the main wins have been higher conversion rates, more engaged email / web traffic, and faster time to value vs stitching point tools together, which lines up with how enterprise brands talk about Insider One in case studies and reviews.

Answered: Kuhan Rajeswaran on April 9, 2026

[See more answers (1)](javascript:void(0);)

[Your answer](/discussions/which-insider-one-features-do-you-find-most-useful-for-improving-customer-engagement/comments/new?remote=true)

0

Question on: Doofinder
[What is dofinder?](/discussions/what-is-dofinder)

What is dofinder?

Doofinder is a smart site search engine based on artificial intelligence that helps online shops sell more by improving the search experience for users and potential customers.

Answered: Llorenç Palomas on February 16, 2023

Search Engine for online stores

Answered: Jakub Malecki on February 1, 2023

[See more answers (1)](javascript:void(0);)

[Your answer](/discussions/what-is-dofinder/comments/new?remote=true)

0

Question on: Yext
[BING connection.](/discussions/bing-connection)

Updates don't seem to be being pushed through to the BING platform when we go into the native platform. How has other users got around this?

Yes

Answered: Andrew Gimenes on June 8, 2023

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Answered: Robbie Harry on June 30, 2022

[See more answers (1)](javascript:void(0);)

[Your answer](/discussions/bing-connection/comments/new?remote=true)

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## E-Commerce Search Software Reports

Mid-Market Grid® Report for E-Commerce Search

Summer 2026

G2 Report: Grid® Report

Grid® Report for E-Commerce Search

Summer 2026

G2 Report: Grid® Report

Enterprise Grid® Report for E-Commerce Search

Summer 2026

G2 Report: Grid® Report

Momentum Grid® Report for E-Commerce Search

Summer 2026

G2 Report: Momentum Grid® Report

Small-Business Grid® Report for E-Commerce Search

Summer 2026

G2 Report: Grid® Report

Enterprise Grid® Report for E-Commerce Search

Spring 2026

G2 Report: Grid® Report

Small-Business Grid® Report for E-Commerce Search

Spring 2026

G2 Report: Grid® Report

Mid-Market Grid® Report for E-Commerce Search

Spring 2026

G2 Report: Grid® Report

Grid® Report for E-Commerce Search

Spring 2026

G2 Report: Grid® Report

Momentum Grid® Report for E-Commerce Search

Spring 2026

G2 Report: Momentum Grid® Report