# Best Citizen Engagement Software - Page 3

## How Many Citizen Engagement Software Products Does G2 Track?

**Total Products under this Category:** 55

### Category Stats (Aug 2026)

- **Average Rating:** 4.21/5 The average rating of products in this category, based on all submitted ratings

_Last updated: August 01, 2026_

## How Does G2 Rank Citizen Engagement Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 500+ Authentic Reviews
- 55+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Citizen Engagement Software
 ![G2 Grid® for Citizen Engagement Software plotting products by satisfaction and market presence](https://www.g2.com/categories/citizen-engagement/grids.png?focus%5B%5D=11485&focus%5B%5D=90275&focus%5B%5D=1224753&focus%5B%5D=108931)

Highlighted products: IQ CRM, MyGov, Konveio Document Engagement Platform, and Salesforce Government Cloud.

Underlying data: [Grid® JSON](https://www.g2.com/categories/citizen-engagement/grids.json?focus%5B%5D=iq-crm&focus%5B%5D=mygov&focus%5B%5D=konveio-document-engagement-platform&focus%5B%5D=salesforce-government-cloud)

### [Civic 365](https://www.g2.com/products/civic-365/reviews)

Civic 365 Plus: Modern Government, Smarter Services Civic 365 Plus is an all-in-one Government CRM Citizen Software that makes life easier for citizens and local governments. With the 311 Mobile App, residents can report issues, provide feedback, and track requests anytime, while officials respond faster and allocate resources efficiently. Automated workflows, ticket routing, and Microsoft 365 integration streamline internal operations, letting staff focus on solving problems. Built for GCC and GCC High, it ensures top-level security with SOC2 Type II certification and Microsoft Azure protections. Chatbots and customizable reports make service faster and easier, while multi-channel access keeps citizens connected through mobile, web, or desktop. Civic 365 Plus boosts engagement, transparency, and efficiency, helping governments deliver smarter, faster, and more responsive services.

#### Who Is the Company Behind Civic 365?

- **Seller:** [CubicLogics](https://www.g2.com/sellers/cubiclogics)
- **Year Founded:** 2015
- **HQ Location:** Wilmington, US
- **Twitter:** @cubiclogics  
17 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=aaec705ffd6bb8ec4410b225e466c46df612b8ccc5e6872fbea01403809a70b8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcubiclogics%2F&secure%5Burl_type%5D=linkedin_company_website)  
133 employees on LinkedIn®

### [coUrbanize](https://www.g2.com/products/courbanize/reviews)

Connecting communities with real estate development & planning projects.

#### Who Is the Company Behind coUrbanize?

- **Seller:** [CoUrbanize](https://www.g2.com/sellers/courbanize)
- **Year Founded:** 2013
- **HQ Location:** Cambridge, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a9fbb995dd825f367954fb98f52d76849bcc00f673d472e02383c1c9426fe7d6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcourbanize&secure%5Burl_type%5D=linkedin_company_website)  
12 employees on LinkedIn®

### [Decidim](https://www.g2.com/products/decidim/reviews)

Decidim is a free, open-source platform for citizen participation that helps citizens, organizations and public institutions self-organize democratically at every scale.

#### Who Is the Company Behind Decidim?

- **Seller:** [Creative Commons](https://www.g2.com/sellers/creative-commons)
- **Year Founded:** 2016
- **HQ Location:** Barcelona, ES
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=74feaa8f4a3c58190bb51afac21e3398a99cf715da3f63bed43c2ce442bacc60&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdecidim&secure%5Burl_type%5D=linkedin_company_website)  
13 employees on LinkedIn®

### [Dialogue](https://www.g2.com/products/delib-dialogue/reviews)

Dialogue is a platform for open, structured conversations and democratic debate, helping citizens, stakeholders and government officials reach a consensus.

#### Who Is the Company Behind Dialogue?

- **Seller:** [Delib](https://www.g2.com/sellers/delib)
- **Year Founded:** 2001
- **HQ Location:** Bristol, GB
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=786eb5e205cce63633beba54819238002e2c5b031b2cdad0ab1fac38c688ce93&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdelib&secure%5Burl_type%5D=linkedin_company_website)  
36 employees on LinkedIn®

### [Experian Support Hub (UK)](https://www.g2.com/products/experian-support-hub-uk/reviews)

Experian Support Hub is an innovative, free-to-use platform designed to empower consumers by enabling them to share their support needs with multiple organizations in a simple, standardized manner. Recognizing that an estimated 27 million consumers in the UK have support needs—ranging from preferred communication methods to specific accessibility requirements—Support Hub streamlines the process, allowing users to communicate their preferences efficiently and securely. Key Features and Functionality: - Centralized Disclosure: Users can share their support needs, such as preferred communication methods (e.g., letter, telephone, email) or requirements like longer appointments or assistance during interactions, with multiple businesses simultaneously. - User Control and Consent: Consumers have full control over the information they share, deciding which organizations receive their support needs and updating or revoking permissions at any time. - Wide Range of Support Needs: The platform accommodates various support requirements related to sight, hearing, mental health, dementia, and more, with plans to expand to additional domains in the future. - Data Security: Support Hub employs robust encryption and data security measures to ensure that user information is protected and used solely for the purpose of meeting support needs. Primary Value and User Solutions: Support Hub addresses the challenge many consumers face when disclosing their support needs to multiple service providers—a process that can be daunting, time-consuming, and emotionally draining. By offering a "tell it once" service, the platform reduces the need for repetitive disclosures, thereby enhancing accessibility and improving customer experiences. For businesses, Support Hub facilitates better understanding and accommodation of customer needs, promoting inclusivity and compliance with regulatory obligations.

#### Who Is the Company Behind Experian Support Hub (UK)?

- **Seller:** [Experian](https://www.g2.com/sellers/experian)
- **Year Founded:** 1826
- **HQ Location:** Dublin, Ireland
- **Twitter:** @Experian\_US  
38,771 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5f2ce141b811b45a47c23e9ebeb00646a160dd7e6e16b8de67f2a6ca6a4f4065&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fexperian&secure%5Burl_type%5D=linkedin_company_website)  
26,191 employees on LinkedIn®
- **Ownership:** LSE: EXPNL

### [GORequest](https://www.g2.com/products/gorequest/reviews)

GORequest® CRM is an intelligent, user friendly solution for managing all of your agency service requests! Whether it’s a citizen using your agency branded mobile app or a staff member logging a service call from your call center, GORequest® provides a centralized home for two way communication between government and citizens to work and communicate more efficiently and effectively!

#### Who Is the Company Behind GORequest?

- **Seller:** [GOGov](https://www.g2.com/sellers/gogov)
- **Year Founded:** 2004
- **HQ Location:** Islandia, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=aa2b6d416dd9693ca2cde466fccdf7460c5f7bc9ecf04c266ad5faeb79ed30a8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgogovapps%2F&secure%5Burl_type%5D=linkedin_company_website)  
25 employees on LinkedIn®

### [Go Vocal](https://www.g2.com/products/go-vocal/reviews)

Go Vocal is a community engagement platform empowering governments to turn engagement into action by integrating all participation channels, streamlining workflows, and distilling deeper insights for decision-making. With our comprehensive engagement toolbox, AI-powered insights, robust reporting, and strategic guidance, we help cities build trust, foster inclusive conversations, and create lasting cultures of participation.

#### Who Is the Company Behind Go Vocal?

- **Seller:** [Go Vocal](https://www.g2.com/sellers/go-vocal)
- **Year Founded:** 2015
- **HQ Location:** Brussels, BE
- **LinkedIn® Page:** [linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e02fe049b8037092dd59689706928340bec0e564d70cd6b22aaf451e308ea4a3&secure%5Burl%5D=https%3A%2F%2Flinkedin.com%2Fcompany%2Fgovocal&secure%5Burl_type%5D=linkedin_company_website)  
60 employees on LinkedIn®

### [Gov Studio™](https://www.g2.com/products/gov-studio/reviews)

Gov Studio™ is a government technology platform powered by SnapApp™, a low-code builder designed to modernize and streamline public sector operations. From citizen engagement to data-driven decisions and compliance automation, Gov Studio™ enables secure, scalable, and agile transformation.

#### Who Is the Company Behind Gov Studio™?

- **Seller:** [BlueVector AI](https://www.g2.com/sellers/bluevector-ai)
- **Year Founded:** 2020
- **HQ Location:** Denver, Colorado, United States
- **Twitter:** @bluevectorai  
630 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2288b5c715a4e418387cadaed1e33c82172797a617c25547d581ae04b5df24d1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbluevector-ai%2Fmycompany%2F%3FviewAsMember%3Dtrue&secure%5Burl_type%5D=linkedin_company_website)  
48 employees on LinkedIn®

### [Granicus Government Experience Cloud](https://www.g2.com/products/granicus-government-experience-cloud/reviews)

The Government Experience Cloud is purpose-designed to improve internal and external operations, community engagement, resident services, and trust in government. Understand Your Constituents by using online tools to really get to know who they are, what they care about, and how to communicate with authenticity. Create Modern Websites that efficiently connect people to information and services and easily evolve to meet your community’s changing needs. Deliver Digital Communications through targeted email, text, and social media communications to reach more residents, including underserved populations. Maximize Outreach Efforts and engage constituents through two-way feedback loops and analysis of sentiment to more fully understand how people feel about key topics. Improve Trust through better operations and transparency, including access to public meetings and public records, as well as assisting with code enforcement for short-term rentals, permits, and tax collection.

#### Who Is the Company Behind Granicus Government Experience Cloud?

- **Seller:** [Granicus](https://www.g2.com/sellers/granicus)
- **Year Founded:** 1999
- **HQ Location:** Denver, CO
- **Twitter:** @Granicus  
22,242 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=21ede6ba91d1319b94736ff3bd2e7283fe105fe259c5cc1b38fe6c1e82408888&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F46777%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,664 employees on LinkedIn®

### [Kuorum](https://www.g2.com/products/kuorum-2016-10-10/reviews)

Kuorum is a tech company that provides solutions for electronic voting, digital identity and citizen engagement.

#### Who Is the Company Behind Kuorum?

- **Seller:** [Kuorum](https://www.g2.com/sellers/kuorum)
- **Year Founded:** 2013
- **HQ Location:** Madrid, ES
- **Twitter:** @kuorumorg  
2,071 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=399e9b99f073996ef078046032d8c2a344be3683c7f8d44b19a45064459e796f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkuorumorg%2F&secure%5Burl_type%5D=linkedin_company_website)  
13 employees on LinkedIn®

### [Maptionnaire Community Engagement Platform](https://www.g2.com/products/maptionnaire-community-engagement-platform/reviews)

The end-to-end, GIS-backed community engagement platform. Enables urban planners to design inclusive and impactful community engagement questionnaires, reports, and project webpages. Trusted by 400+ planning organizations in 40+ countries. Core functionality centers on map-based tools for creating engaging questionnaires, surveys, and polls, allowing respondents to mark points, routes, and areas directly on a map. Beyond data collection, Maptionnaire provides powerful features for analysis, including heatmaps and AI sentiment analysis, alongside a drag-and-drop webpage builder for project communication, reporting, and closing the feedback loop. Key features also include tools like participatory budgeting, streamlined integration with GIS software, and multiple languages to ensure broad accessibility. Transform intangible community insights into real, actionable GIS data, solving the challenge of integrating local knowledge into the technical planning process. By promoting transparent two-way communication and providing an accessible, engaging experience, the platform enables planners to create community-driven decisions that reflect public interests and local values. This ultimately leads to more inclusive and lovable spaces across areas like urban design, mobility, resilience, and parks planning.

#### Who Is the Company Behind Maptionnaire Community Engagement Platform?

- **Seller:** [Maptionnaire](https://www.g2.com/sellers/maptionnaire)
- **Year Founded:** 2011
- **HQ Location:** Helsinki, FI
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=19509ebef20d8a2e8a196825ca01b2f8b8317f6c21e1275e8e7d6a553ad7b716&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2197156&secure%5Burl_type%5D=linkedin_company_website)  
12 employees on LinkedIn®

### [Mr Bubo City](https://www.g2.com/products/mr-bubo-city/reviews)

Event registration

#### Who Is the Company Behind Mr Bubo City?

- **Seller:** [Mr-Bubo](https://www.g2.com/sellers/mr-bubo)
- **HQ Location:** Argentina
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1a52ba22084b2dc3ed88fe000ccc8f57210ec3904545eedb3b4b94b1987454c8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmrbubo&secure%5Burl_type%5D=linkedin_company_website)  
128 employees on LinkedIn®

### [Munibit](https://www.g2.com/products/membershipware-munibit/reviews)

MuniBit is a website builder for small & medium municipalities and business districts.

#### Who Is the Company Behind Munibit?

- **Seller:** [MembershipWare](https://www.g2.com/sellers/membershipware)
- **Year Founded:** 2011
- **HQ Location:** Dallas, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=11595b45e36ee8aa8cec229298c0f09695ece1636f139a925c470e023d2c5b17&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmembershipworks&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

### [Nino!](https://www.g2.com/products/nino/reviews)

Nino! turns your city into a living NewsMap of raw eyewitness truth—smoke curling near a school, protests surging through streets, pipes bursting underfoot, or celebrations igniting on the corner. Real people pin what they actually see exactly where it happens, triggering instant alerts to everyone nearby. No algorithms, no noise: each capture unlocks its own public live chat where the story evolves in real time, while private messages stay locked with Signal Protocol encryption. Nino’s camera cryptographically signs every photo and video with time, What3Words location, and C2PA Content Credentials—delivering tamper-proof provenance so “I was there” comes with receipts that hold.

#### Who Is the Company Behind Nino!?

- **Seller:** [Nino](https://www.g2.com/sellers/nino)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [OneVu](https://www.g2.com/products/onevu/reviews)

IEG4’s OneVu solution enables a single digital window into your council to be provided to your customers. Designed to solve customer queries, not just surface data, OneVu has reduced phone calls in some councils by up to 50%. OneVu enables your customers to self-serve and get personalised answers to the most common questions you are frequently asked already.

#### Who Is the Company Behind OneVu?

- **Seller:** [ieg4](https://www.g2.com/sellers/ieg4)
- **Year Founded:** 2006
- **HQ Location:** Alderley Edge, GB
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e201e4f819fe45864cc968303cd508d09d708557e58d487ad51547374cc50bf3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fieg4%2F&secure%5Burl_type%5D=linkedin_company_website)  
54 employees on LinkedIn®

- [‹ Prev ‹ Prev](/categories/citizen-engagement?order=g2_score&page=2#product-list)
- [1](/categories/citizen-engagement?order=g2_score#product-list)
- [2](/categories/citizen-engagement?order=g2_score&page=2#product-list)
- 3
- [4](/categories/citizen-engagement?order=g2_score&page=4#product-list)
- [Next › Next ›](/categories/citizen-engagement?order=g2_score&page=4#product-list)

Spotlight Categories

[Accounts Receivable Software](https://www.g2.com/categories/accounts-receivable)

[Auto Dialer Software](https://www.g2.com/categories/auto-dialer)

[Field Service Management Software](https://www.g2.com/categories/field-service-management)

[Environmental Health and Safety Software](https://www.g2.com/categories/environmental-health-and-safety)

[Employee Recognition Software](https://www.g2.com/categories/employee-recognition)

Similar Categories

- [Citizen Request Software](/categories/citizen-request-software)
- [Government Procurement](/categories/government-procurement)
- [Other Government](/categories/other-government-d4c8acd9-570b-4c29-a393-3556c677048d)

- [Public Financial Management (PFM) System](/categories/public-financial-management-pfm-system)
- [Public Records Management](/categories/public-records-management)
- [Public Transportation](/categories/public-transportation)

- [Tax & Revenue Collection](/categories/tax-revenue-collection)

[Browse Citizen Engagement Themes](/categories/citizen-engagement/themes)

 ![Emma Stein](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emma Stein")
ES

Researched and written by [Emma Stein](https://research.g2.com/insights/author/emma-stein)

Updated October 3, 2024

Citizen engagement software connects government agencies with their citizens to share important information, solicit feedback, and provide transparency into decisions and operations. These tools allow citizens to stay engaged in ongoing community improvement efforts, legislative decisions, and available resources. Whereas [online community management software](https://www.g2.com/categories/online-community-management) collects employee and consumer feedback, citizen engagement products are designed to promote citizen participation in government decision making and improve awareness of events and resources within municipalities or cities. Most tools allow government agencies to improve website design and content management so citizens can easily access information on any device. Public officials can also broadcast events such as digital town halls, committee meetings, or budget hearings.

Internally, these solutions compile relevant sentiment and demographic data from citizen feedback, allowing government agencies to gauge public support for projects and initiatives. They often also provide administrative support by automating payment and fee collection for various government services, allowing citizens to request documents or pay bills on their own. Some products can also connect a government agency’s social media platforms, ensuring all relevant information is shared to each channel at the same time.

To qualify for inclusion in the Citizen Engagement category, a product must:

- Integrate forms and other media directly to government websites
- Manage multichannel communications and digital content related to government projects and initiatives
- Collect and store citizen feedback

Show More