Simplify360
Simplify360 is one of the leading social customer service platforms. The company has physical presence in India and US, and has partners in APAC. The product is sold in over 100 countries directly or through partners. Simplify360 provides integrated enterprise solutions; their latest offerings are Social CRM and Social Media Command Center. Simplify360 Social CRM enables customer support teams to serve their customers across social media. It offers unified view of customer engagement across the social media and a 360-degree view of customers through deep integration with Enterprise CRM.
Average Rating: 4.3/5.0
Total Reviews: 24
How Do G2 Users Rate Simplify360?
- Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.1/10)
Who Is the Company Behind Simplify360?
- Seller: Simplify360
- Year Founded: 2012
- HQ Location: Carrollton, TX
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LinkedIn® Page: www.linkedin.com
94 employees on LinkedIn®
Who Uses This Product?
- Company Size: 50% Small, 42% Medium
What Do G2 Reviewers Say About Simplify360?
AI-generated summary from verified user reviews
Pros
- Users love the ease of use of Simplify360, highlighting its user-friendly integration and support for social media platforms.
- Users appreciate the easy integrations of Simplify360, enhancing their experience across multiple social media platforms.
- Users find the easy setup of Simplify360 extremely beneficial for managing customer service across various platforms.
- Users commend Simplify360 for its user-friendly interface, seamless integration, and comprehensive support for customer service.
- Users find Simplify360 to be intuitive and user-friendly, enhancing their customer service across all social media platforms.
Cons
- Users feel the customization options are limited in Simplify360, expressing a need for more flexibility.
- Users find the limited customization options in Simplify360 restrict their ability to tailor the tool to their needs.
What Are Recent G2 Reviews of Simplify360?
"Good for collecting data from many different social platforms in one place"
Rating: 5.0/5.0 stars
— Anna W.
"Best Tool in Industry for Online Reputation Manager (Social Media)"
Rating: 5.0/5.0 stars
— Shadab S.
What Are G2 Users Discussing About Simplify360?
- What is Simplify360 used for? - 1 comment, 1 upvote

