Best Chatbots Software - Page 61

How Many Chatbots Software Products Does G2 Track?

Total Products under this Category: 949

Category Stats (Nov 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: CustomGPT.ai (+12.5%) - Among all products in this category, CustomGPT.ai recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 81,200+ Authentic Reviews
  • 949+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Chatbots Software

G2 Grid® for Chatbots Software plotting products by satisfaction and market presence

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Tidio, Birdeye, Genesys Cloud CX, and Paylocity.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=tidio&focus%5B%5D=birdeye&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)

Userbot AI Chatbot

Userbot is an AI based chatbot builder made by humans for humans. An all-in-one platform to create, deploy, and analyze chatbots across channels such as your website, Facebook Messanger, Whatsapp and Telegram. With a super-friendly user interface you can create your chatbot in just a few clicks, starting with the welcome flow to guide your users into discovering your products and services. But the best part of Userbot it's the Artificial Intelligence engine, able to recognize natural language and respond to users outside a predefined path, making it easier to create meaningful conversations, collect data and increase your profits! With the integrated Live Chat platform it's easy to handle more difficult queries: just train your bot to activate human handover and you will have all the information previously collected at your fingertips! We help companies automate customer interactions to reduce customer effort and improve customer experience, starting from simple FAQ automation to integration with the most complex infrastructures.

Average Rating: 4.2/5.0

Total Reviews: 5

How Do G2 Users Rate Userbot AI Chatbot?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Userbot AI Chatbot?

  • Seller: Userbot
  • Year Founded: 2017
  • HQ Location: Nova Milanese, IT
  • Twitter: @userbotai
    302 Twitter followers
  • LinkedIn® Page: linkedin.com
    18 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 60% Small, 40% Medium

What Are Recent G2 Reviews of Userbot AI Chatbot?

VanChat

VanChat is an AI shopping assistant for Shopify stores, utilizing advanced models like GPT-4o and Claude3. It offers proactive sales support, personalized customer service, and drives revenue growth for e-commerce. With self-learning capabilities, VanChat streamlines workflows and optimizes store operations. By reading text, images, and other data on the Shopify website, it can automatically extract product information, return and exchange policies, shopping policies, and more, all without human intervention. Like a real salesperson, VanChat understands each product's details, such as specifications, features, prices, usage scenarios, and more. It can recommend suitable products and provide professional suggestions to customers. VanChat delivers customized proactive sales features, converting potential visitors into buyers at any stage of their shopping journey. These features can be seamlessly integrated into key stages of the shopping process. When a customer browses the store, adds items to the shopping cart, or places an order, VanChat will automatically recommend popular products and the latest promotions. VanChat's dashboard provides comprehensive statistics on sales contributions, including insights and revenue composition. Users can measure VanChat's impact with daily reports on revenue, orders, and cart additions. The most noteworthy is ROI. Typically, businesses see an ROI exceeding 1500% with VanChat.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind VanChat?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of VanChat?

Vee

An intelligent consultant people enjoy talking to Vee has already spoken with millions of people, effectively implementing business processes for dozens of companies from various industries.

Who Is the Company Behind Vee?

  • Seller: Vee S.A
  • Year Founded: 2012
  • HQ Location: Gdańsk, PL
  • LinkedIn® Page: linkedin.com
    80 employees on LinkedIn®

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

Veezoo

Veezoo is an Agentic Analytics platform engineered for trust and reliability, purpose-built to empower every business user — regardless of technical background — to ask questions about their data and receive accurate, governed, and auditable answers. Founded in 2016 as a spin-off from ETH Zurich, Veezoo has been building AI-native analytics long before large language models became mainstream, combining Agentic AI with a proprietary Knowledge Graph architecture. At the core of Veezoo is the Knowledge Graph: a semantic layer that captures a company's business ontology, KPI definitions, metrics, governance rules, and authorization logic. Unlike conventional AI analytics tools that allow language models to write SQL directly — leading to hallucinated metrics and inconsistent results — Veezoo's AI translates every natural language question into Veezoo Query Language (VQL), which is then compiled to SQL through a deterministic, rule-based process. This means the AI never touches raw database tables, business logic is always applied consistently, and every result is fully traceable and auditable. Business users interact with Veezoo through a conversational chat interface, asking questions in plain language and receiving instant, verified answers with charts, tables, and dashboards. Veezoo interprets the data, suggests next steps, and summarizes key insights. Monitoring agents can investigate anomalies and alert teams when something requires action. Every chart title, filter, and label is rendered directly from VQL — not generated by an AI — so users can verify exactly what the data shows and hover over any term to see its governed definition. For data teams, Veezoo provides a Knowledge Graph IDE for modeling semantic layers from scratch using AI, leveraging existing documentation. The platform supports version control, BI-as-Code workflows, development branches, and automated tests — following best practices of modern analytics engineering. The Knowledge Graph lives in Git, making it versioned, reviewable, and auditable without vendor lock-in. Veezoo integrates natively with 17+ databases and data warehouses including Snowflake, Google BigQuery, Databricks, Amazon Redshift, PostgreSQL, MySQL, Microsoft SQL Server, Oracle, SAP HANA, and more. It also integrates with dbt Cloud to import models, metrics, and documentation, and delivers scheduled results and alerts directly to Slack and Microsoft Teams. An MCP server allows other AI tools such as Claude, ChatGPT, and Gemini to query the governed Knowledge Graph, and a public REST API enables custom integrations, embedded analytics, and CI/CD automation. Veezoo supports embedded analytics, allowing organizations to integrate the conversational analytics experience directly into their own applications in multi-tenant environments. The platform also features customizable branding, collaborative dashboards, and export capabilities to PDF, PNG, JPEG, SVG, and Excel. Recognized as a 2024 Gartner Cool Vendor in AI Models and Natural Language Technologies, Veezoo is trusted by thousands of users at companies including AXA, Bayer, Baloise, Breitling, Valora, and Air Up. The platform is headquartered in Zurich, Switzerland, and serves organizations ranging from innovative startups to Fortune 500 enterprises across industries including insurance, retail, consumer goods, and financial services.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate Veezoo?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Veezoo?

  • Seller: Veezoo
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Zurich, CH
  • LinkedIn® Page: www.linkedin.com
    19 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Veezoo?

Vercel Demo Chat SDK

The Vercel Demo Chat SDK is a comprehensive solution designed to streamline the development of chat applications using Next.js. It offers developers a robust framework to build, deploy, and scale real-time messaging platforms efficiently. Key Features and Functionality: - Next.js Integration: Seamlessly integrates with Next.js, enabling server-side rendering and optimized performance. - Real-Time Messaging: Supports instant messaging capabilities, ensuring users experience real-time communication. - Scalability: Built to handle varying loads, making it suitable for applications of all sizes. - User Authentication: Provides secure user authentication mechanisms, including email and password sign-up and sign-in processes. - Customizable UI Components: Offers a range of pre-built, customizable user interface components to accelerate development. Primary Value and User Solutions: The Vercel Demo Chat SDK simplifies the complex process of developing chat applications by providing a ready-to-use framework that integrates seamlessly with Next.js. It addresses common challenges such as real-time data handling, scalability, and user authentication, allowing developers to focus on creating unique features and enhancing user experience. By leveraging this SDK, developers can significantly reduce development time and effort, leading to faster deployment and more robust chat applications.

Who Is the Company Behind Vercel Demo Chat SDK?

Verizon Virtual Agent

Virtual Agent is a conversational, digital self-assistant for your customers. Consumers connect with you through their preferred channel 24x7x365 to resolve common inquiries and transactions. You gain an efficient way to manage repetitive tasks, control costs and maintain conversation context throughout the customer experience.

Who Is the Company Behind Verizon Virtual Agent?

  • Seller: Verizon Enterprise
  • Year Founded: 1988
  • HQ Location: Basking Ridge, NJ
  • Twitter: @VerizonEnterpr
    7 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    15,489 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Large

versaChat

versaChat is not just another chatbot—it's a fully configurable, AI-powered digital assistant designed to transform how organizations interact, support, and operate. Whether you’re in banking, healthcare, education, retail, logistics, or any other industry, versaChat adapts to your unique needs, delivering seamless automation and personalized engagement 24/7.

Who Is the Company Behind versaChat?

VIM Bots

VIM Bots is a complete solution to build, manage and optimize chatbots for your AP Team processes.

Who Is the Company Behind VIM Bots?

  • Seller: VIMBOTS
  • Year Founded: 2015
  • HQ Location: San Jose, US
  • Twitter: @SpotlineInc
    51 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    89 employees on LinkedIn®

virtualbudz

Budbot by VirtualBudz is a conversational commerce software solution designed for cannabis retailers that automates real-time product guidance, cross-selling, and coupon delivery during online shopping. The platform belongs to the retail AI / chatbot category and is used by dispensary owners, ecommerce managers, and multi-store operators who need a compliant, data-driven method to raise basket value while easing support workload. Typical use cases include checkout assistance, inventory clarification, and timed promotions for first-time or loyalty shoppers. The system connects to point-of-sale and inventory tools such as Treez, Dutchie, and Flowhub through REST APIs. It pulls live stock data, pricing tiers, and purchase limits, then pairs that information with product metadata to present context-aware messages inside the web store or mobile app. Administrators work in a browser-based console to configure reply tone, set upsell conditions, define coupon logic, and view conversion analytics. No coding skills are required; updates roll out instantly to all connected storefronts. Data exports and open API endpoints support integration with existing BI dashboards, CRM, or loyalty engines. Compliance safeguards address age verification, daily purchase thresholds, and state-specific labeling rules. The architecture processes only minimal customer identifiers, aligning with common data-privacy standards. Multi-store operators can separate settings by location while maintaining a unified analytics view for corporate reporting. Key Features and Benefits • Cart-aware recommendation engine that suggests complementary items and raises average order value. • Rule-based coupon and promotion scheduler managed through a visual dashboard. • Tone presets and multilingual reply templates that provide brand-consistent, ESL-friendly assistance. • Compliance controls for age gates, purchase limits, and packaging requirements, reducing regulatory risk. • Real-time analytics showing sessions, conversion uplift, and revenue impact across single or multiple stores. • Open API layer and white-label options for future customization or migration without vendor lock-in. By embedding VirtualBudz’s conversational layer into an existing ecommerce flow, cannabis retailers gain an automated assistant that answers product questions, surfaces targeted offers, and respects legal constraints, all within a lightweight software footprint.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate virtualbudz?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind virtualbudz?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of virtualbudz?

Virtual Meetings Pro

A video-first emotionally intelligent Virtual Assistant for B2B Sales teams, that reduces admin tasks & enables sales teams to understand intent & behavior using emotion & engagement cues. It combines different emotion ai technologies, including facial coding, eye tracking, speech transcription, audio tonality, and voice transcription along with a meeting bot to enhanced assistance in virtual meetings. Augmented Intelligence to sell smarter! For Sales Reps: - Reduce time spent on admin tasks - Enable data-led self-coaching - Provide insights for deal estimation For Sales Ops: - Instant access to deal information - Engagement-led sales estimations - Data-led training-gap identification For Customer Success: - Sharing voice-of customer-voice - Data-driven account health - Reduce time spent on admin tasks

Who Is the Company Behind Virtual Meetings Pro?

ViSight Chatbot

Optimising and engaging customers with omni-channel software and integrated business analytics.

Who Is the Company Behind ViSight Chatbot?

Vizir.co

Vizir is a no-code chatbot builder for enterprises. IT and HR teams use our platform to create internal chatbots that both improves the employee experience and reduces repetitive tasks. Vizir is an agnostic solution, deployed natively into your internal messaging apps: Microsoft Teams, Google Chat, Slack, Webex, etc... Chatbots for IT support allow employees to get help about their business applications, digital workplace tools and any devices they use. The bot provide users assistance 24/7, decreases the number of tickets, or qualifies and creates tickets in the customers IT tool (Jira, Easyvista, ServiceNow, GLPI,...) and also send push notifications to reduce the number of avoidable requests. Chatbots for HR support helps employees get critical and recurring information about holidays, security, covid policy, etc...

Who Is the Company Behind Vizir.co?

  • Seller: Vizir
  • Year Founded: 2016
  • HQ Location: Paris, FR
  • Twitter: @myvizir
    218 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    4 employees on LinkedIn®

Vocara

Vocara is an advanced AI-powered platform designed to revolutionize the way businesses interact with their customers. By leveraging cutting-edge artificial intelligence and natural language processing technologies, Vocara enables organizations to deliver personalized, efficient, and engaging customer experiences across multiple channels. This innovative solution empowers companies to automate routine inquiries, provide instant support, and gain valuable insights into customer behavior, ultimately enhancing satisfaction and driving growth. Key Features and Functionality: - AI-Driven Chatbots: Vocara's intelligent chatbots handle a wide range of customer interactions, from answering frequently asked questions to processing transactions, ensuring prompt and accurate responses. - Omnichannel Support: Seamlessly integrates with various communication platforms, including websites, mobile apps, social media, and messaging services, providing a consistent experience across all touchpoints. - Natural Language Understanding: Utilizes advanced natural language processing to comprehend and respond to customer queries in a human-like manner, improving engagement and reducing misunderstandings. - Analytics and Reporting: Offers comprehensive analytics tools that track customer interactions, measure performance, and identify trends, enabling data-driven decision-making. - Customization and Scalability: Provides flexible customization options to align with specific business needs and scales effortlessly to accommodate growing customer bases. Primary Value and Solutions Provided: Vocara addresses the challenges businesses face in managing customer interactions by automating routine tasks and delivering personalized support. This leads to increased operational efficiency, reduced response times, and enhanced customer satisfaction. By providing valuable insights into customer behavior and preferences, Vocara enables organizations to make informed decisions, tailor their offerings, and build stronger relationships with their clientele. Ultimately, Vocara empowers businesses to stay competitive in a rapidly evolving digital landscape by transforming their customer engagement strategies.

Who Is the Company Behind Vocara?

Voicebot

Voicebot360 is a conversational AI-Powered software to automate customer support and converse like a human. It can be designed to understand and respond in multiple languages, making them accessible to a wider range of customers. With Inbound& outbound call automation, 24/7 availability, and a user-friendly interface deliver a delightful customer experience.

Who Is the Company Behind Voicebot?

VoiceSpin

VoiceSpin is a cloud-based VoIP telephony provider offering robust call center solutions for SMBs and large-scale enterprises, empowering them to manage their inbound and outbound communications effectively. Get international local numbers from 160+ countries and empower your team to make thousands of outbound calls with an AI auto dialer that connects leads to the best-fitting agents through an intelligent lead and agent scoring and matching system.

Who Is the Company Behind VoiceSpin?

  • Seller: Voicespin
  • Year Founded: 2005
  • HQ Location: Givatayim, IL
  • LinkedIn® Page: www.linkedin.com
    75 employees on LinkedIn®
Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026