Best Chatbots Software - Page 38

How Many Chatbots Software Products Does G2 Track?

Total Products under this Category: 1,074

Category Stats (Nov 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: CustomGPT.ai (+12.5%) - Among all products in this category, CustomGPT.ai recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 81,400+ Authentic Reviews
  • 1,074+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Chatbots Software

G2 Grid® for Chatbots Software plotting products by satisfaction and market presence

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Tidio, Birdeye, Genesys Cloud CX, and Paylocity.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=tidio&focus%5B%5D=birdeye&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)

chatalog

chatalog is the No.1 omni-channel messaging platform for teams to Support, Sell & Promote via messaging across B2B/B2C brands, Retail stores, Non-profits, Service companies around the globe with the help of customized Chatbot and advanced AI solution such as ChatGPT. Connect ChatGPT to your WhatsApp, Facebook, WeChat, etc., automate customer enquiries, answer global customers 24/7 and drive more sales. Founded in 2015, chatalog has supported over 1 billion conversations each year and is trusted by over 500 companies and SMEs. Automate engaging conversations with customers on multiple social media platforms including WhatsApp, Facebook, Instagram, WeChat and more. You will be able to view all customer engagement conversations in the same channel using chatalog. Utilizing the latest ChatGPT functionalities, customize and create your own personalized multilingual AI customer service and salesperson. The entire set-up is code-free and can be implemented with ease. It will help with customer enquiries and provide accurate information to customers based on documents you’ve provided. Whether you are looking for leads generation, automated marketing campaigns, or advanced customer relationship management systems, chatalog has all the tools to meet your business needs. Sign-up for 7-day free trial: https://app.chatalog.ai Contact our expert: https://wa.me/85254854684 OR info@chatalog.ai

Who Is the Company Behind chatalog?

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

Chat Board

Chat Board is a powerful tool designed to automate customer communication using artificial intelligence-driven chatbots. It seamlessly integrates with popular messaging platforms such as Facebook Messenger, WhatsApp, Instagram, Telegram, and more, allowing businesses and institutions to enhance customer service efficiency. Key features of Chat Board include: AI-Powered Chatbots: Automate responses to frequently asked questions, engage with users, and provide instant support. Multi-Channel Support: Connect with customers across multiple messaging platforms, ensuring consistent communication. User Management: Efficiently manage user data and conversations within a single shared environment. Integrations: Integrate with various tools like Google, Zendesk, and Dialogflow to enrich functionalities. Conversation Flows: Create structured conversation paths that guide users toward specific actions or information. Human Takeover: Easily transition conversations from the chatbot to a human agent when needed. Mobile App: Transform mobile devices into customer service hubs via a progressive web app. Customizable Options: Tailor the chatbot experience according to your brand’s needs and customer expectations. Whether for marketing, customer support, or streamlining operations, Chat Board provides a comprehensive, user-friendly solution for businesses of all sizes.

Who Is the Company Behind Chat Board?

ChatBot Builder

ChatBot Builder by Shoptoit: Unlimited Chatbots, Simple No-Code Solution Shoptoit’s ChatBot Builder is a powerful, no-code platform designed to help businesses create and deploy unlimited chatbots for just $199 per month. With a user-friendly interface and customizable options, this tool is ideal for anyone looking to elevate customer engagement, automate sales, streamline HR, and enhance training programs—all without technical complexity. Key Features and Benefits 1. Unlimited Bots for One Flat Price: For a straightforward $199 monthly fee, create and manage an unlimited number of chatbots to address diverse business needs, from customer support and sales to internal training and HR. This single pricing model lets you scale easily without extra costs. 2. No-Code, User-Friendly Platform: The ChatBot Builder features an intuitive, drag-and-drop interface, allowing you to design custom chatbots that align perfectly with your brand’s voice and goals—no coding skills required. This accessibility enables rapid setup and quick adjustments to fit your changing needs. 3. Versatile Use Cases: ChatBot Builder goes beyond traditional customer support applications. Use it to automate responses to sales inquiries, manage HR tasks, and conduct employee training. Its adaptability makes it a multifunctional tool that can serve various departments within your organization. 4. Multilingual Capability: Engage audiences worldwide with chatbots that support 40+ languages. This feature allows you to expand your reach and connect with customers across different regions and languages, enhancing the user experience for a global audience. 5. Data-Driven Insights: Each chatbot built on Shoptoit’s platform provides rich conversation histories and actionable analytics, giving you data to optimize interactions and make informed decisions to refine your strategy. Join the Affiliate Program Shoptoit offers a lucrative, two-tiered Affiliate Program designed to reward partners for their ongoing efforts. Affiliates earn 40% of lifetime recurring revenues on Tier 1 referrals and an additional 10% of lifetime revenues on Tier 2 referrals. This opportunity provides a valuable revenue stream while promoting a high-impact, innovative chatbot solution. Why Choose Shoptoit’s ChatBot Builder? Shoptoit combines simplicity with power, making it easy for businesses to adopt AI-driven chatbots across their operations. With our affordable, unlimited model and a rewarding affiliate program, ChatBot Builder is an ideal solution for those looking to drive engagement, increase efficiency, and earn recurring revenue through referrals.

Who Is the Company Behind ChatBot Builder?

  • Seller: Shoptoit
  • Year Founded: 2018
  • HQ Location: Calgary, CA
  • LinkedIn® Page: www.linkedin.com
    7 employees on LinkedIn®

ChatDMC

ChatDMC is a revolutionary B2B travel platform designed to connect travel agents with the best Destination Management Companies (DMCs) worldwide. The platform simplifies the process of creating and managing travel bookings, whether for individual travelers (FIT), groups, or MICE (Meetings, Incentives, Conferences, and Exhibitions). With ChatDMC, travel agents can: • Chat, Compare, and Book competitive travel packages in real time. • Enjoy seamless communication with DMCs via a centralized platform. • Access and manage important documents effortlessly. By offering multiple payment options, free access for agents, and transparent commission structures for DMCs, ChatDMC makes booking travel not just efficient but also highly profitable. Whether you’re a seasoned travel agent or just starting, ChatDMC is here to help you grow your business globally with ease. 🌍✈️

Who Is the Company Behind ChatDMC?

Chatere

Chatere aims to refine the support services to perfection with minimal human intervention. Our AI-powered chatbot can be trained and programmed to match your requirements and integrate seamlessly into your ecosystem. Chatere helps you engage and nurture visitors using human-like conversation at every point to amplify leads.

Who Is the Company Behind Chatere?

Chaterface

Chaterface is an innovative communication platform designed to enhance team collaboration and streamline workflows. It offers a suite of tools that facilitate real-time messaging, video conferencing, and file sharing, all within a secure and user-friendly interface. By integrating these functionalities, Chaterface aims to improve productivity and foster seamless communication among team members, regardless of their location. Key Features and Functionality: - Real-Time Messaging: Instantly connect with team members through direct messages or group chats, ensuring swift communication. - Video Conferencing: Host high-quality video meetings with multiple participants, complete with screen sharing and recording capabilities. - File Sharing: Easily share documents, images, and other files within conversations, with support for various file formats. - Task Management: Assign tasks, set deadlines, and track progress directly within the platform to keep projects on schedule. - Integration with Other Tools: Seamlessly connect with popular productivity applications to centralize workflows. Primary Value and User Solutions: Chaterface addresses the common challenges of fragmented communication and disjointed workflows by providing an all-in-one platform that consolidates essential collaboration tools. This integration reduces the need to switch between multiple applications, thereby saving time and minimizing the risk of miscommunication. By offering a secure and intuitive environment, Chaterface empowers teams to work more efficiently, make informed decisions quickly, and maintain a cohesive workflow, ultimately driving overall productivity and success.

Who Is the Company Behind Chaterface?

Chatflot

Boost customer contact and sales with Chatflot AI chatbot. Save time, provide fast responses and increase customer satisfaction.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Chatflot?

Who Uses This Product?

  • Company Size: 100% Medium

What Do G2 Reviewers Say About Chatflot?

AI-generated summary from verified user reviews

Pros
  • Users find Chatflot's customer support to be extremely helpful and easy to use for business and marketing needs.
  • Users find Chatflot to be an easy-to-use tool that greatly aids in business and customer service.
  • Users find Chatflot to be a very helpful tool for business, marketing, and customer service needs.
Cons
  • Users often face call issues with Chatflot, experiencing frequent hangs and server downtimes.
  • Users often experience slow performance with Chatflot, including frequent hangs and server downtimes.

What Are Recent G2 Reviews of Chatflot?

ChatFlow

ChatFlow uses your website content to fuel AI chatbots that instantly respond to visitor queries.

Who Is the Company Behind ChatFlow?

Chatflow AI Chatbot

ChatFlow is an intelligent, no-code AI chat assistant built for customer support. Businesses upload website pages, PDFs, spreadsheets, or FAQ docs and ChatFlow deploys a fully branded AI chatbot that answers questions accurately in minutes, with zero coding. Key features include full website crawling, one-click retraining, customizable tone and behavior, automated lead capture, CRM integrations with HubSpot and other platforms, and conversation analytics. Security is enterprise-grade: TLS 1.3 in transit, AES-256 at rest, GDPR and CCPA compliant, with audit logs and custom data retention. ChatFlow never trains public AI models on customer data — everything stays private. The result: faster support, happier customers, and teams freed from repetitive queries.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Chatflow AI Chatbot?

  • Seller: ChatFlow
  • Year Founded: 2026
  • HQ Location: Denver, US
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Chatflow AI Chatbot?

ChatGenio

ChatGenio is an AI chatbot and live chat platform built specifically for small businesses that need customer support automation without losing the ability to bring in a real person when it matters. Instead of answering from generic internet knowledge, ChatGenio is trained on a business's own website and uploaded documents, so every response is grounded in that company's actual products, policies, and pricing — not a hallucinated guess. It replies automatically in whatever language a customer writes in, making it a genuinely multilingual conversational AI assistant out of the box. Beyond answering questions, ChatGenio functions as an appointment scheduling and lead generation tool. It captures lead information mid-conversation, checks a business's real calendar availability, and books appointments directly — complete with a video meeting link and an automatic confirmation email — without the visitor ever leaving the chat window. New leads sync automatically to HubSpot CRM, so sales and marketing teams see them the moment they're captured. What differentiates ChatGenio from most AI chatbot software is its live, two-way human handoff. When a conversation needs a real person — a complex question, a frustrated customer, a high-value lead — ChatGenio escalates instantly to the business's support team over Slack, or through a secure reply-link email for teams that don't use Slack. The team's reply lands back in the customer's chat window within seconds, so the handoff feels like a continuous conversation rather than a dead end or a one-way alert. ChatGenio is omnichannel by design: one backend powers the website chat widget, Facebook Messenger, Instagram, and WhatsApp, with a shared knowledge base and conversation history across every channel. Installation takes one line of code, and the widget automatically matches a business's existing site colors. Every account includes a reporting dashboard showing real leads captured, bookings made, and a deflection rate — the percentage of conversations resolved without a human — along with an estimated return on investment based on what a lead or booking is worth to that business. ChatGenio uses flat, predictable pricing built for small businesses that don't want to manage usage meters or per-seat costs: a full month free with no credit card required, then $100 per month flat, with every feature included regardless of conversation volume, agent seats, or channel count. It's built for small and mid-sized businesses in industries like professional services, healthcare, hospitality, real estate, and home services that want AI-powered customer engagement without hiring additional support staff or stitching together separate live-chat, scheduling, and CRM tools.

Who Is the Company Behind ChatGenio?

ChatGridAI

ChatGridAI is a chat-native AI platform for Microsoft Teams and Google Chat that helps employees get answers from internal company documents and trigger actions directly from conversations. Organizations can deploy isolated assistants per department with separate knowledge and permissions, connect their own OpenAI API key for full data and cost control, and ground responses in company policies and files using cross-document reasoning. ChatGridAI also supports execution via webhooks, allowing approved chat requests to trigger structured actions in systems such as Jira, ServiceNow, or custom internal APIs.

Who Is the Company Behind ChatGridAI?

ChatHub

ChatHub is an all-in-one AI client that allows you to use multiple AI chatbots side by side. It supports a wide range of AI models, including ChatGPT/GPT-4o, Claude 3.5, Gemini, Llama, and more. With a single input, ChatHub allows you to receive responses from up to six AI chatbots at once.

Who Is the Company Behind ChatHub?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026