Best Chatbots Software - Page 31

How Many Chatbots Software Products Does G2 Track?

Total Products under this Category: 1,074

Category Stats (Nov 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: CustomGPT.ai (+12.5%) - Among all products in this category, CustomGPT.ai recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 81,400+ Authentic Reviews
  • 1,074+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Chatbots Software

G2 Grid® for Chatbots Software plotting products by satisfaction and market presence

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Tidio, Birdeye, Genesys Cloud CX, and Paylocity.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=tidio&focus%5B%5D=birdeye&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)

AI Front Desk

Chat + voice AI receptionist for local business sites—answers FAQs, captures leads, hands off to you.

Who Is the Company Behind AI Front Desk?

AI Integrations

AI Integrations provides custom, ready-to-use AI solutions including chatbots, AI workflow automations, and custom software projects that meet the specific needs of each of their clients.

Who Is the Company Behind AI Integrations?

AIOnCalls

AIOnCalls is an AI-powered voice agent and virtual receptionist platform designed to automate business phone communication at scale. Built for industries including healthcare, real estate, finance, eCommerce, and education, AIOnCalls handles thousands of simultaneous calls with human-like, natural voice conversations — 24 hours a day, 7 days a week. With AIOnCalls, businesses can automate inbound and outbound calls, capture and qualify leads, schedule appointments, answer FAQs, and follow up with customers — all without hiring additional staff. The platform integrates seamlessly with CRMs, calendars, EHR systems, and third-party APIs to sync customer data in real time and trigger automated workflows. Key capabilities include multilingual voice support, emotion-aware responses, real-time call transcriptions, lead tracking, call summaries, and smart call routing. AIOnCalls reduces operational costs by automating up to 70% of repetitive calls, allowing teams to focus on high-value tasks that drive growth. Whether you're a healthcare clinic reducing missed patient calls, a real estate agency qualifying property leads, or an eCommerce brand managing order support — AIOnCalls delivers a consistent, professional, and scalable voice experience that converts callers into customers.

Who Is the Company Behind AIOnCalls?

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

Aiplix

AiPlix is an innovative web browser that seamlessly integrates advanced artificial intelligence to transform the way users interact with online content. By addressing the common challenge of information overload, AiPlix offers a streamlined, organized, and engaging browsing experience, enabling users to access and comprehend information more efficiently. Key Features and Functionality: - Automated Browsing: AiPlix's auto-browsing capability simplifies web navigation by automatically searching and filtering information into personalized summaries, breaking down complex data into easily digestible formats. - Interactive Engagement: Each webpage is enhanced with a chatbot powered by Raya, facilitating a conversational experience where users can ask follow-up questions and receive real-time responses. - Organized Interface: AiPlix brings order to browsing by neatly organizing tabs, bookmarks, and history. Advanced AI models categorize information with visuals and labels, ensuring a smooth and streamlined user experience. Primary Value and User Solutions: AiPlix addresses the issue of information overload by providing an AI-enhanced browsing environment that automates information retrieval, fosters interactive engagement, and maintains an organized interface. This comprehensive approach empowers users to navigate the vast expanse of the internet more effectively, making information consumption more intuitive and less overwhelming.

Who Is the Company Behind Aiplix?

  • Seller: AiPlix
  • Year Founded: 2022
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

AI Receptionist

Answer Flow AI provides AI-powered call handling and customer communication systems for businesses. We manage inbound calls, route inquiries, qualify leads, and automate follow-ups across voice and digital channels, helping companies capture demand and improve operational efficiency

Who Is the Company Behind AI Receptionist?

AISiteBot

AISiteBot.com specializes in purpose-built AI chatbots designed to streamline operations and enhance customer engagement for restaurants, transportation services, and businesses of all types. Our flagship solutions – RestoBot, LimoBot, and our core Business Chatbot – leverage conversational AI to automate interactions, reduce costs, and improve service quality. Our Featured Chatbot Solutions 1. RestoBot – The Restaurant Automation Assistant - Handles reservations, takeout orders, and FAQs - Integrates with POS systems for real-time menu updates - Reduces no-shows with automated confirmations - Processes payments and upsells specials - CMS for dynamic content management - Integrations with 3rd party tools (e.g. Zapier, Facebook, POS) - Tracking, analytics and prompt logs

Who Is the Company Behind AISiteBot?

AI Video Chat

eSelf AI's Video Chat product offers businesses the ability to deploy lifelike AI video chatbots that engage customers in real-time, human-like conversations. These AI agents are designed to automate sales, support, and customer interactions, providing 24/7 availability and enhancing user experience.

Who Is the Company Behind AI Video Chat?

  • Seller: eSelf AI
  • Year Founded: 2022
  • HQ Location: Tel Aviv, IL
  • LinkedIn® Page: www.linkedin.com
    27 employees on LinkedIn®

AI Virtual Concierge

Runnr.ai's AI Virtual Concierge is an advanced, AI-powered assistant tailored for the hospitality industry, designed to enhance guest experiences while optimizing hotel operations. This virtual concierge ensures that every guest inquiry is addressed promptly, accurately, and personally, regardless of the time of day.

Who Is the Company Behind AI Virtual Concierge?

  • Seller: Runnr.ai
  • Year Founded: 2022
  • HQ Location: Utrecht, NL
  • LinkedIn® Page: www.linkedin.com
    15 employees on LinkedIn®

AlertyFast

AlertyFast is a lightweight and powerful platform designed to send WhatsApp notifications through a simple API integration. Ideal for developers, SaaS providers, e-commerce businesses, and any system requiring real-time user updates, AlertyFast enables seamless communication without technical complexities. Key Features and Functionality: - Easy Integration: Connect your system to AlertyFast's REST API by scanning a QR code from your business's WhatsApp number. - Programmatic Notifications: Send messages directly to WhatsApp with a straightforward POST request. - Delivery Confirmations: Receive delivery confirmations via the dashboard, ensuring message reliability. - Flexible Pricing Plans: Offers a range of plans starting from a free tier with 50 messages per month to an enterprise plan with unlimited messages and premium support. - WordPress Integration: Enhance WooCommerce stores with real-time order notifications sent directly to WhatsApp, including automatic order updates and payment confirmations. Primary Value and User Solutions: AlertyFast simplifies the process of integrating WhatsApp notifications into various systems, allowing businesses to keep users informed in real-time. By offering a reliable, secure, and cost-effective solution, it addresses the need for efficient communication channels, enhancing user engagement and satisfaction. The platform's ease of use and quick implementation make it accessible for businesses of all sizes, from small projects to large enterprises.

Who Is the Company Behind AlertyFast?

Alfred Hospitality AI for hotels and bnbs

Alfred Hospitality AI is an advanced hotel chatbot designed to enhance guest experiences and streamline operations in hotels and B&Bs. Alfred hotel chatbot offers 24/7 guest assistance, handles bookings, and provides personalized recommendations. With seamless integration into existing systems and multilingual capabilities, Alfred hospitality chatbot optimizes guest interactions and operational efficiency, making it an essential tool for modern hospitality management. Find out at https://alfredhospitalityai.com/

Who Is the Company Behind Alfred Hospitality AI for hotels and bnbs?

Algomo

Going beyond chatbots, at Algomo we offer AI Agents for customer support and sales. Our AI agents can autonomously resolve a significant portion of customer inquiries, drastically reducing support ticket volumes. We personalize interactions in over 100 languages and ensure complex issues are smoothly transitioned to human support teams. Our AI-enhanced helpdesk and omnichannel messaging services ensure businesses deliver consistent, high-quality customer experiences across various platforms.

Who Is the Company Behind Algomo?

  • Seller: Algomo
  • Year Founded: 2020
  • HQ Location: London, GB
  • LinkedIn® Page: www.linkedin.com
    13 employees on LinkedIn®

Alive5

WebsiteAlive has chat, click-to-call, message and concierge (managed chat service) that provide organizations the capability to engage and communicate with visitors in real time.

Average Rating: 4.0/5.0

Total Reviews: 4

How Do G2 Users Rate Alive5?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Alive5?

Who Uses This Product?

  • Company Size: 75% Medium, 50% Small

What Are Recent G2 Reviews of Alive5?

What Are G2 Users Discussing About Alive5?

Alli Coworker

Alli Coworker lets enterprise teams build, deploy, and manage internal tools using natural language - through Slack, Microsoft Teams, or the web platform. Describe what you need in a chat message. Alli Coworker writes the code, deploys a production-ready web application, and returns a live URL - all in under 90 seconds. No developers required. Key capabilities: - Natural language app creation via Slack, Teams, or web portal - Automatic deployment with public URLs - Enterprise governance: RBAC, audit trails, multi-tenant isolation - Natural language versioning and rollback - Credit-based usage billing per team 170+ enterprise applications are already running in production across teams in Korea, Japan, and the US.

Who Is the Company Behind Alli Coworker?

All Onboard

All Onboard is an agent management and knowledge curation platform for B2B teams. Deploy AI agents across the channels your team and customers already use, curate what those agents know, and measure whether it's actually working. Support, HR, IT, Implementations. Any team where people need the right answer, right now. Connect your existing channels like Slack, email, web chat, Telegram, and Discord and see all conversations consolidated in a single view. Knowledge is grounded in your docs, guides, specs, and institutional expertise. Our agents handle the questions that scripted chatbots can't: troubleshooting, configuration guidance, process questions, and best practices. What makes All Onboard different: the knowledge base improves itself. Every conversation is scored against real outcomes. Was the issue resolved, escalated, or handed to a person? Underperforming documents are automatically flagged. Human corrections are distilled into new knowledge articles. Topics where documentation doesn't exist yet are surfaced before they become recurring problems. The result is a knowledge system that compounds your team's expertise over time without manual curation. Key capabilities: - Self-improving knowledge base with outcome-based effectiveness scoring - Knowledge gap detection that surfaces undocumented topics from real questions - Conversation distillation turns resolved issues into reusable knowledge with one click - Confidence-based escalation where agents rate their own certainty and route to your team when unsure - Draft mode for team review before any response is delivered - Dedicated database per customer with full data isolation - Multi-channel: Slack, email, web chat, Telegram, Discord, Zendesk, and more - SLA management with escalation chains and business hours support - Topic clustering, escalation trends, and team analytics - Connectors for GitHub, Notion, Confluence, Zendesk, and website crawling Built for B2B companies where knowledge complexity grows faster than the team. Your best people's expertise, available to everyone, around the clock. Setup takes about an hour, not months. Flat-rate pricing with no per-resolution fees.

Who Is the Company Behind All Onboard?

Alterra Answers

Alterra Answers is an AI that instantly answers customers' questions about your company and products. Automated answers help fast-growing businesses to improve customer satisfaction, save employees' time, and drive revenue. Instead of reading static FAQs and product documentation, your website visitors and customers can resolve their burning issues via interactive Q&A. Alterra Answers understands natural language, so people can ask questions in their own words. Alterra's AI is business-friendly. It learns from your knowledge base and past conversations with customers. Training the system doesn't require coding skills. Alterra Answers is omni-channel. It can work on your website, in apps, via email, chat, and social.

Who Is the Company Behind Alterra Answers?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026