G2

Verified User in Insurance

Mid-Market (51-1000 emp.)

6/29/2021

"Great Online Chat Software!"

4.5/5

What do you like best about Alive5?

Having WebsiteAlive on our website allowed us to be available to any live website guests to answer questions or inquiries about our services. Review collected by and hosted on G2.com.

What do you dislike about Alive5?

The only issues were when manning the chat internally, sometimes we experienced delays. However, having the AliveChat Operator available solved these issues. With 24/7 accessibility to an AliveChat Operator, we were always able to assist potential leads and eliminate missed opportunities. Review collected by and hosted on G2.com.

Recommendations to others considering Alive5:

I would highly recommend anyone who sells products or services to have a chat function, such as WebsiteAlive, implemented on their website. Review collected by and hosted on G2.com.

What problems is Alive5 solving and how is that benefiting you?

We were solving the issues of lag time between lead acquisition and a closed opportunity. With WebsiteAlive, we are able to directly connect with any website visitors who are serious about our products and looking for more information on next steps. Review collected by and hosted on G2.com.