Best Chatbots Software - Page 27

How Many Chatbots Software Products Does G2 Track?

Total Products under this Category: 801

Category Stats (Oct 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Caretta (+1.75%) - Among all products in this category, Caretta recorded the largest rating increase compared to last month

Last updated: October 13, 2026

How Does G2 Rank Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 81,100+ Authentic Reviews
  • 801+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Chatbots Software

G2 Grid® for Chatbots Software plotting products by satisfaction and market presence

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Birdeye, Tidio, Genesys Cloud CX, and Paylocity.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=birdeye&focus%5B%5D=tidio&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)

MissNoCalls.com

MissNoCalls.com is an innovative AI-powered voice bot solutions provider. We specialize in helping businesses streamline their communication processes by ensuring that no important call goes unanswered. Our cutting-edge services leverage conversational AI to handle everything from customer support, appointment scheduling, and lead qualification to follow-ups, freeing up human resources for more complex tasks. Whether you're looking to scale operations or optimize customer interactions, MissNoCalls ensures efficient, high-quality service with AI-driven precision. Our solutions are customizable to fit any industry, allowing companies to maximize efficiency and enhance customer satisfaction.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate MissNoCalls.com?

  • Control: 8.3/10 (Category avg: 8.7/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)
  • Collection of information: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind MissNoCalls.com?

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About MissNoCalls.com?

AI-generated summary from verified user reviews

Pros
  • Users value the seamless automation of MissNoCalls, enhancing operational efficiency while allowing teams to focus on core tasks.
  • Users appreciate the exceptional customer support from MissNoCalls, which helps ensure smooth setup and customization of the system.
  • Users value the customization options of MissNoCalls, enabling tailored responses that align perfectly with their business needs.
  • Users appreciate the customization options of MissNoCalls, allowing for tailored responses that enhance brand consistency.
  • Users value the seamless integrations of MissNoCalls, enhancing operations and allowing teams to focus on core tasks.
Cons
  • Users face a learning curve with AI, requiring adjustments for accuracy in specialized terminologies and phrases.
  • Users experienced a challenging learning curve initially, requiring adjustments to optimize the system for specific industry terms.

What Are Recent G2 Reviews of MissNoCalls.com?

Molin AI

Molin is a ChatGPT-powered AI Agent that helps customers buy faster while reducing your customer support workload. Molin AI takes customer support for online stores and general websites to a whole new level. It's an advanced chatbot made for e-commerce shops that understands what your customers want, suggests the right products, and handles routine tasks automatically. This means more sales and less time spent on support. Works perfectly with popular platforms like Shopify, WooCommerce, Wix, Shoper, UNAS, Shoprenter, and others. Molin AI keeps your product list updated in real time and responds immediately in 92 different languages. Why Pick Molin AI? - Sell More: Increase your sales by recommending relevant products during chats. - Instant Answers: Give customers immediate and accurate replies, across many languages. - AI Actions: Track and update orders, initiate refunds, and do other tasks automatically. - Integrations: Chat with customers directly on your website and through Facebook Messenger. - Accurate Responses: Automatically answer up to 80% of customer questions. What Does Molin AI’s Knowledge Base Include? Molin uses various data sources to give the most accurate answers: - Product Catalog: Shows details such as product names, prices, descriptions, stock status, and images. - Website Data: Pulls information directly from your website to respond to customer questions. - Merchant Documents: Lets businesses upload PDFs with important guides and policy documents. - FAQs: Shops can add custom question and answer pairs to help your visitors quickly. - Customer Data & Order History: With Molin connected to your ecommerce system, it can easily access past orders, customer preferences, and important information to give hyper-personalized support. - Real-Time Order Tracking: Using API integration to instantly fetch order updates without extra coding, so your customers can quickly check their order status anytime. How Molin AI Makes Your Life Easier? - Understands & Answers Quickly: Uses ChatGPT to deliver clear, natural replies. - Suggests Products: Helps customers quickly discover and buy exactly what they're looking for. - Order Tracking: Provides instant order status updates, reducing your support workload. Already trusted by more than 1,000 stores and supported by investors, Molin AI is the ideal AI tool for e-commerce companies who want to automate their support and increase sales.

Average Rating: 4.6/5.0

Total Reviews: 16

Who Is the Company Behind Molin AI?

  • Seller: Molin AI
  • Year Founded: 2023
  • HQ Location: London, England
  • Twitter: @molin_ai
    67 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    9 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 76% Small, 18% Medium

What Do G2 Reviewers Say About Molin AI?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the content generation capabilities of Molin AI, streamlining their workflow and enhancing productivity.
  • Users value the efficiency of Molin AI, enabling quick and accurate content creation with minimal effort.
  • Users appreciate the easy-to-use interface of Molin AI, enhancing their experience with its versatile capabilities.
  • Users praise the ease of use of Molin AI, enabling quick and efficient content generation without hassle.
  • Users appreciate the time-saving capabilities of Molin AI, allowing for more effective focus on other essential tasks.
Cons
  • Users find the dashboard and interface unappealing, desiring a more attractive design and additional features.
  • Users report occasional limitations in understanding context, resulting in inaccuracies and less satisfactory responses from Molin AI.
  • Users find the high cost of Molin AI equipment a barrier to subscription, despite cheaper alternatives available.
  • Users often face inaccuracies in context understanding with Molin AI, affecting the quality of responses provided.
  • Users find the limited features of Molin AI frustrating, wishing for a more engaging and functional interface.

What Are Recent G2 Reviews of Molin AI?

MooSuite

Create Facebook Messenger Bots, SMS marketing and Chat Funnel For Business With Just A Few Clicks. Leverage the Facebook Messenger for more Sales, Brand Awareness, Support and Better User experience. Increase your revenue now while reducing costs with Messenger chat bot. MooSuite is a marketing tool. Its features include Facebook Chatbots for business, Scheduling posts on major social media platforms, SMS marketing & much more.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind MooSuite?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of MooSuite?

What Are G2 Users Discussing About MooSuite?

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myLIBRO

myLIBRO is the first full-service library app that integrates with public libraries’ ILS systems to enable patrons to search & reserve materials from their personal mobile device for contactless pickup as well as schedule appointments for in-library services like computer labs, passport photos, meeting rooms and self-checkout. Accessible through voice and chat and equipped with a diverse set of capabilities, myLIBRO is helping libraries stay engaged with their users in any scenario.

Average Rating: 3.5/5.0

Total Reviews: 1

Who Is the Company Behind myLIBRO?

  • Seller: ConverSight
  • Year Founded: 2017
  • HQ Location: Indianapolis, IN
  • Twitter: @ConverSight_ai
    176 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    86 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Medium

Neople

Neople provides AI virtual employees. A Neople works in whatever platform you use, functioning just like a real employee trained on your company's information. With Neople, your support team can answer incoming tickets with lightning speed, maintaining your unique tone of voice, learning with every interaction.

Average Rating: 4.5/5.0

Total Reviews: 2

How Do G2 Users Rate Neople?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)
  • Control: 10.0/10 (Category avg: 8.7/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)
  • Collection of information: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Neople?

  • Seller: Neople
  • Year Founded: 2023
  • HQ Location: ’s-Hertogenbosch, North Brabant, Netherlands
  • LinkedIn® Page: www.linkedin.com
    22 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Large, 50% Medium

What Do G2 Reviewers Say About Neople?

AI-generated summary from verified user reviews

Pros
  • Users value the extensive suggestions provided, finding them helpful for improving their writing skills effectively.

What Are Recent G2 Reviews of Neople?

NexC

NexC uses conversational AI in order to provide a unique user experience that uplifts the relationship between customers and retailers and so improve the retailers performance. NexC is a virtual expert seller that helps customers find the best product for their needs. With our unique conversational AI platform, we help retailers provide a highly personalised and effective customer journey - any time, anywhere their customer is.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind NexC?

  • Seller: NexC
  • Year Founded: 2018
  • HQ Location: N/A
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of NexC?

Noodle Factory

A Conversational AI tool that is great for learning and education. So simple that ANYBODY can use it. It's as instant as a cup of noodles!

Average Rating: 4.5/5.0

Total Reviews: 1

How Do G2 Users Rate Noodle Factory?

  • Control: 8.3/10 (Category avg: 8.7/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)
  • Collection of information: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Noodle Factory?

Who Uses This Product?

  • Company Size: 100% Large

What Do G2 Reviewers Say About Noodle Factory?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Noodle Factory, enhancing decision-making with seamless data management integration.
  • Users appreciate the easy access to crucial information with Noodle Factory's versatile search and cross-platform compatibility.
  • Users appreciate the ease of use and cross-platform compatibility of Noodle Factory, enhancing data management efficiency.
  • Users appreciate the integration options in Noodle Factory, enhancing data management and decision-making efficiency.
Cons
  • Users experience slow loading when working with large data sets, impacting their overall efficiency.

What Are Recent G2 Reviews of Noodle Factory?

Ochatbot

Ochatbot is a Free AI chatbot for eCommerce, support and lead generation. It has advanced eCommerce features with abandoned cart, order status, adding to cart inside the chat window and more. It automatically connects to all ecommerce platforms such as Shopify, Magento, BigCommerce, Woocommerce. It includes live chat and handles support questions and connects to CRM's and ticketing platforms. Leadbot is a simplified version of Ochatbot with prebuilt bots for over 80 industries. Both Ochatbot and Leadbot have Free plans.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate Ochatbot?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Ochatbot?

  • Seller: Ometrics
  • Year Founded: 2009
  • HQ Location: Evergreen, US
  • LinkedIn® Page: www.linkedin.com
    5 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Ochatbot?

What Are G2 Users Discussing About Ochatbot?

Omnichannel Solution with AI Chatbot

Advanced Omnichannel is designed for Startups and Enterprises to bring together all communication channels - emails, social media, live chat, phone calls, and messages - connecting you seamlessly with your customers into one unified system.

Average Rating: 4.0/5.0

Total Reviews: 1

Who Is the Company Behind Omnichannel Solution with AI Chatbot?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Omnichannel Solution with AI Chatbot?

optiwe

Optiwe is an AI-powered messaging platform that helps businesses increase sales and automate customer service across multiple channels, including WhatsApp and Instagram. Its customizable chatbots, multi-agent support, and analytics tools enable businesses to provide personalized, efficient, and data-driven experiences for their customers in industries such as e-commerce, real estate, automotive, tourism, and others.

Average Rating: 4.5/5.0

Total Reviews: 1

How Do G2 Users Rate optiwe?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • Control: 8.3/10 (Category avg: 8.7/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)
  • Collection of information: 6.7/10 (Category avg: 8.7/10)

Who Is the Company Behind optiwe?

  • Seller: Optiwe
  • Year Founded: 2020
  • HQ Location: Santa Barbara, US
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of optiwe?

ORAI Conversational AI Platform

ORAI is an advanced conversational AI platform that engages customers and offers actionable insights to businesses to create more personalised, richer experiences day and night. We help you obtain WhatsApp Business API and implement a WhatsApp AI chatbot across all your channels such as chat, digital ads, messaging, social, email, SMS, website, and more.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate ORAI Conversational AI Platform?

  • Control: 10.0/10 (Category avg: 8.7/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)
  • Collection of information: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind ORAI Conversational AI Platform?

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of ORAI Conversational AI Platform?

PageBot

PageBot is a GPT-powered chatbot that offers a range of features to enhance customer service on your website. Some of its key features include: 1. Engaging, Instant and pleasant conversations: PageBot provides instant responses to customer questions based on your website's content and any additional data you provide 2. Dynamic data retrieval: It can retrieve information from your existing knowledge-base. It supports most document types: PDF, PPTX, DOCX, Webpages, and even API calls to your backend. 3. Free plan: PageBot offers a free plan that includes 50 messages per month at no cost, making it accessible for small businesses. 4. Customizable appearance: You can customize the look and feel of PageBot using CSS overrides, ensuring it aligns with your website's design. 5. Multilingual support: PageBot supports conversations in 130+ languages, enabling you to cater to a global audience. 6. Tiny footprint: With less than 20kb of JavaScript, PageBot has a minimal impact on your webpage's loading speed. 7. Usage-based billing: PageBot offers a pricing model based on usage, allowing you to pay only for the messages you use beyond the free plan. This is For You If: 1. You want to spend more time on your products over handling customer service 2. You want to provide your visitors instant responses to their questions 3. You want to reduce support tickets on trivial questions.

Average Rating: 4.0/5.0

Total Reviews: 1

How Do G2 Users Rate PageBot?

  • Control: 8.3/10 (Category avg: 8.7/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)
  • Collection of information: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind PageBot?

Who Uses This Product?

  • Company Size: 100% Large

What Are Recent G2 Reviews of PageBot?

Pandabot ‑ AI Chat Support

24/7 AI Support Bot. From recommending products to providing relevant support documentation.Empower your online business with Pandabot, the AI-powered Sales Assistant that enhances customer engagement and effortlessly resolves support queries. Drive conversions, deliver exceptional experiences, and build customer loyalty like never before. Looking to revolutionize your online store's customer experience? Our AI-powered digital Sales Assistant, Pandabot is here to transform how you connect with your customers and drive conversions like never before.* Available 24/7 support bot and real-time support* Syncs with products to give customized recommendations* Customize the chat widget to match your store theme

Average Rating: 2.5/5.0

Total Reviews: 1

How Do G2 Users Rate Pandabot ‑ AI Chat Support?

  • Control: 1.7/10 (Category avg: 8.7/10)
  • Analytics: 1.7/10 (Category avg: 8.5/10)

Who Is the Company Behind Pandabot ‑ AI Chat Support?

Who Uses This Product?

  • Company Size: 100% Small

Personetics Assist

Assist is an AI-driven chatbot solution that empowers customers with personalized, context-aware, and timely support resources. Personetics Assist is the only digital self-service solution built specifically for the financial services industry. The solution is installed today at leading financial institutions, providing personalized service and assistance to tens of millions of customers. Financial institutions that use Assist are rewarded with higher operational efficiency, customer satisfaction, Net Promoter Scores, and some of the industry’s most prestigious awards!

Average Rating: 2.8/5.0

Total Reviews: 2

Who Is the Company Behind Personetics Assist?

  • Seller: Personetics
  • Year Founded: 2011
  • HQ Location: New York, US
  • Twitter: @personetics
    3,694 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    343 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Medium

Plantt

Plantt connects to your sales and support tools, analyzing your conversations to create a tailor-made customer experience.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Plantt?

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of Plantt?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026