Fundamento
Fundamento is an enterprise-focused contact center automation solution powered by AI that ensures companies consistently achieve excellent business outcomes by saving costs dramatically with reduced AHT, lower ramp time and improved CSAT. Fundamento’s API-first, no-code AI stack sits at the heart of the customer contact centre ecosystem across different channels of communication, is accessible in multiple languages and can be hosted on cloud as well as on-premises. Companies can automate customer contact centers with enterprise-grade AI to improve agent and customer experience and eliminate agent errors with guided workflows, real-time assistance, on-the-job training, data capture, auto-generated customer responses, conversational intelligence and complex customer support automation. High-growth companies like IndiaMart, Disney Hotstar, Paisabazaar, Flipkart, Zomato, Absolute, and others have seen excellent results with Fundamento. Fundamento is backed by leading names in tech like Binny Bansal, Kunal Shah, Mohit Joshi, Pankaj Chaddah, Apurva Chamaria and others.
Average Rating: 4.5/5.0
Total Reviews: 3
Who Is the Company Behind Fundamento?
- Seller: Fundamento
- Year Founded: 2020
- HQ Location: San Francisco, US
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Twitter: @fundamentoAI
1,072 Twitter followers -
LinkedIn® Page: www.linkedin.com
64 employees on LinkedIn®
Who Uses This Product?
- Company Size: 67% Medium, 33% Small
What Are Recent G2 Reviews of Fundamento?
"AI enabled upskilling management platform"
Rating: 4.5/5.0 stars
— Verified User in Education Management
"Very good platform for Sales training & Leadership skills development"
Rating: 5.0/5.0 stars
— Sujith M G.

