# Best Business Process Management (BPM) Services in New York, NY

## How Many Business Process Management (BPM) Services Products Does G2 Track?

**Total Products under this Category:** 174

### Category Stats (Aug 2026)

- **Average Rating:** 4.47/5 (↑0.05 vs Jul 2026) The average rating of products in this category, based on all submitted ratings

_Last updated: August 01, 2026_

## How Does G2 Rank Business Process Management (BPM) Services Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 300+ Authentic Reviews
- 174+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

**Sponsored**

### Product Fruits

No-code product adoption platform — user onboarding, feature adoption and in-app support, powered by Elvin AI. Product Fruits is a digital adoption platform that helps product and customer success teams guide users to value, drive feature adoption and deliver in-app support. Without writing code. Build product tours, checklists, hints, tooltips and announcements to onboard new users and roll out new features. Layer in an in-app help center, embedded knowledge base and NPS surveys to scale support and catch friction before it becomes a ticket. Two things set Product Fruits apart: 1. Flows guide every user to the next right step. Instead of showing everyone the same generic tour, Flows adapt to where each user is — their role, their progress, their behavior — so the right guidance appears at the right moment. Users never get stuck, and they never see steps they've already mastered. 2. Elvin, the built-in AI agent, is the speed layer. It generates onboarding flows, copy and adaptive logic in minutes — no design or engineering sprints. Teams ship and iterate on their own. #Who it's for Built for product teams who own activation and adoption, and CS teams who own retention and support. Common industries include financial services, education, healthcare, e-commerce and SaaS. #What you can do with Product Fruits - Shorten time to value with personalized onboarding journeys - Increase feature adoption by guiding users to new capabilities - Reduce churn by addressing struggles before users disengage - Scale onboarding across thousands of users without manual effort - Lower support tickets with contextual answers where users need them #How it works Setup takes two steps. First, install the Product Fruits Chrome extension to build tours and guidance flows visually. Then add a JavaScript snippet to your application to publish experiences live. Most teams complete setup in under an hour. #What's included - Flows & guidance: Adaptive product tours, checklists, tooltips and beacons that route each user to their next right step - AI personalization: Elvin designs flow structure and copy that adapts to each user - In-app communication: AI-generated announcements, banners, pop-ups and newsfeeds that keep users informed about updates and features - Feedback & insights: Elvin creates contextual and NPS surveys based on user behavior, capturing sentiment and surfacing friction - Knowledge & support: Centralized help center and Elvin Copilot answering questions from your approved sources, #Why teams choose Product Fruits AI powers every feature and Flows make sure that power lands at the right moment. From building tours to answering support questions, Product Fruits personalizes each step of the journey. The result: faster adoption, higher satisfaction and fewer support escalations.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=2749&secure%5Bchosen_at%5D=2026-08-06T00%3A41%3A09Z&secure%5Bdisplayable_resource_id%5D=1561&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=146555&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=146555&secure%5Bresource_id%5D=2749&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fbusiness-process-management-bpm-services%2Flocations%2Fnew-york-ny-us&secure%5Btoken%5D=d02dda1d25b7ad658b3971eb07f3135fe6f09305db7770c70774643572388149&secure%5Burl%5D=https%3A%2F%2Fproductfruits.com%2Fdemo%3Futm_medium%3Dpaid%26utm_source%3DG2%26utm_campaign%3Dclicks&secure%5Burl_type%5D=book_demo)

### [Deloitte Consulting](https://www.g2.com/products/deloitte-consulting/reviews)

Deloitte is an accounting firms and professional services network that provides audit, tax, consulting, enterprise risk and financial advisory services

**Average Rating:** 4.2/5.0

**Total Reviews:** 62

#### Who Is the Company Behind Deloitte Consulting?

- **Seller:** [Deloitte](https://www.g2.com/sellers/deloitte)
- **Year Founded:** 1845
- **HQ Location:** New York, NY
- **Twitter:** @Deloitte  
562,799 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a82351edb99d0dd9077b34d9d39ab208708ab5a425b5a26f0dbee5c2717e5474&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1038%2F&secure%5Burl_type%5D=linkedin_company_website)  
523,026 employees on LinkedIn®
- **Phone:** +1 212 492 4000 

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 74% Large, 71% Medium

#### What Do G2 Reviewers Say About Deloitte Consulting?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **depth of industry knowledge** and comprehensive solutions provided by Deloitte Consulting, enhancing collaboration and implementation.
- Users value Deloitte Consulting's **extensive expertise** and industry knowledge, providing reliable solutions and support for analytics implementation.
- Users value Deloitte Consulting for their **expertise and reliable support** in implementing Salesforce analytics and predictive modeling.
- Users value the **helpful support** from Deloitte Consulting, especially in implementing complex Salesforce analytics effectively.
- Users value the **reliability** of Deloitte Consulting, benefiting from their decades of expertise and trusted audit results.

##### Cons

- Users find the consultancy excellent, but note that the **cost can be on the higher side** for smaller companies.
- Users experience **miscommunication** due to outsourcing and time zone differences, affecting project collaboration and relationships.
- Users express concern over the **limited onsite availability** of Deloitte Consulting during the warranty period after implementation.
- Users experience **confusion due to outsourcing** , often facing communication issues and challenges with different time zones.
- Users face **time zone issues** due to outsourcing, leading to confusion and challenges in communication and collaboration.

#### What Are Recent G2 Reviews of Deloitte Consulting?

**["Consultancy opinion"](https://www.g2.com/survey_responses/deloitte-consulting-review-8858297)**

**Rating:** 4.5/5.0 stars

_— Richard A._

[Read full review](https://www.g2.com/survey_responses/deloitte-consulting-review-8858297)

**["Professional Salesforce Expertise That Feels Like an Extension of Our Team"](https://www.g2.com/survey_responses/deloitte-consulting-review-12398529)**

**Rating:** 5.0/5.0 stars

_— Rehan A._

[Read full review](https://www.g2.com/survey_responses/deloitte-consulting-review-12398529)

#### What Are G2 Users Discussing About Deloitte Consulting?

- [What is Deloitte Consulting used for?](https://www.g2.com/discussions/what-is-deloitte-consulting-used-for)
- [What is unique about Deloitte consulting?](https://www.g2.com/discussions/what-is-unique-about-deloitte-consulting)
- [What does Deloitte Consulting LLP do?](https://www.g2.com/discussions/what-does-deloitte-consulting-llp-do)
- [What consulting services does Deloitte offer?](https://www.g2.com/discussions/what-consulting-services-does-deloitte-offer)

### [Ernst & Young](https://www.g2.com/products/ernst-young/reviews)

One of the world's leading professional services organizations, helps companies across the globe to identify and capitalize on business opportunities.

**Average Rating:** 4.1/5.0

**Total Reviews:** 20

#### Who Is the Company Behind Ernst & Young?

- **Seller:** [Ernst & Young (E&Y)](https://www.g2.com/sellers/ernst-young-e-y)
- **Year Founded:** 1989
- **HQ Location:** London
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=340d34cb6814593cb6be46462017d68a16b372058fc6a3ec69bc30c2ac8b9ee0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fernstandyoung&secure%5Burl_type%5D=linkedin_company_website)  
403,177 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 70% Large, 40% Medium

#### What Are Recent G2 Reviews of Ernst & Young?

**["Advisory and Implementation"](https://www.g2.com/survey_responses/ernst-young-review-11769267)**

**Rating:** 4.0/5.0 stars

_— Verified User in Consulting_

[Read full review](https://www.g2.com/survey_responses/ernst-young-review-11769267)

**["Good company to work with for rich experience"](https://www.g2.com/survey_responses/ernst-young-review-10658599)**

**Rating:** 4.5/5.0 stars

_— Aavinashh L._

[Read full review](https://www.g2.com/survey_responses/ernst-young-review-10658599)

#### What Are G2 Users Discussing About Ernst & Young?

- [Who owns EY India?](https://www.g2.com/discussions/who-owns-ey-india)
- [Why is EY famous?](https://www.g2.com/discussions/why-is-ey-famous)
- [What is Max Ernst known for?](https://www.g2.com/discussions/what-is-max-ernst-known-for)
- [What is Ernst short for?](https://www.g2.com/discussions/what-is-ernst-short-for)

### [KPMG](https://www.g2.com/products/kpmg/reviews)

We offer broad management consulting skills including technology enablement.

**Average Rating:** 4.2/5.0

**Total Reviews:** 22

#### Who Is the Company Behind KPMG?

- **Seller:** [KPMG](https://www.g2.com/sellers/kpmg-e2874d4d-01ea-4fab-aa80-7344e39b9d73)
- **HQ Location:** New York
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6484382897b6c40df8932121e1811ba762577fa5b7c029aabc8189b25bf072fc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkpmg-us&secure%5Burl_type%5D=linkedin_company_website)  
53,551 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Accounting
- **Company Size:** 50% Medium, 36% Small

#### What Are Recent G2 Reviews of KPMG?

**["KPMG - Right Choice"](https://www.g2.com/survey_responses/kpmg-review-8605228)**

**Rating:** 4.0/5.0 stars

_— Verified User in Consulting_

[Read full review](https://www.g2.com/survey_responses/kpmg-review-8605228)

**["The greatest financial service"](https://www.g2.com/survey_responses/kpmg-review-7640920)**

**Rating:** 5.0/5.0 stars

_— John M._

[Read full review](https://www.g2.com/survey_responses/kpmg-review-7640920)

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 ![Bijou Barry](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bijou Barry")
BB

Researched and written by [Bijou Barry](https://research.g2.com/insights/author/bijou-barry)

Updated October 3, 2024

Business process management (BPM) services help businesses analyze, map, and automate their business processes. Typically, these service providers will partner with [business process management (BPM) software](https://www.g2.com/categories/business-process-management) sellers to facilitate their services for the client. They assist these businesses throughout the automation process, from process mining to process mapping, ensuring that they have a firm grasp of the business processes, with the aim to manage and automate them. Especially with larger deployments, BPM services might be critical for ensuring zero errors across any environment or applications and automating business processes such as administration, billing, and more. These providers ​​look at the big full-company picture and can be used by any department, but they are commonly selected by operations teams.

They work with BPM providers to embed automation into core operations. Sometimes, these solutions are combined with other automation technologies, such as [robotic process automation (RPA) software](https://www.g2.com/categories/robotic-process-automation-rpa) to optimize business processes and human and digital workforce orchestration.

To qualify for inclusion in the Business Process Management (BPM) Services category, a services provider must:

- Assist businesses in assessing and mapping their processes
- Provide tools for automating business processes
- Work with organizations to monitor execution performance

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