Best Bug Tracking Software - Page 15

How Many Bug Tracking Software Products Does G2 Track?

Total Products under this Category: 225

Category Stats (Oct 2026)

  • Average Rating: 4.38/5 (↓0.01 vs Sep 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: BMC AMI DevX (+0.79%) - Among all products in this category, BMC AMI DevX recorded the largest rating increase compared to last month

Last updated: October 23, 2026

How Does G2 Rank Bug Tracking Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 43,900+ Authentic Reviews
  • 225+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Bug Tracking Software

G2 Grid® for Bug Tracking Software plotting products by satisfaction and market presence

Highlighted products: Jira, ClickUp, LogRocket, GitHub, Sentry, GitLab, Backlog, and Kualitee.

Underlying data: [Grid® JSON](https://www.g2.com/categories/bug-tracking/grids.json?focus%5B%5D=jira&focus%5B%5D=clickup&focus%5B%5D=logrocket&focus%5B%5D=github&focus%5B%5D=sentry&focus%5B%5D=gitlab&focus%5B%5D=backlog&focus%5B%5D=kualitee)

Sitemark – Website Feedback

Sitemark is a website feedback tool for web agencies, freelancers and product teams. Instead of emails full of circled screenshots, you pin a comment to the exact element on the live page. Each pin saves the page, a screenshot, the browser, the operating system and the window size, and lands on a shared board sorted by severity. It works where link-based review tools can't: password-protected staging sites, localhost and web apps you're logged into. Nothing is installed on the website being reviewed; Sitemark runs as a Chrome extension. Clients can open a read-only report link with no account. To add pins of their own, they install the free extension and sign in. Every pin has its own real-time thread with @mentions, and a review exports to PDF, CSV or JSON. Pricing is flat, with unlimited teammates and clients: a 14-day free trial with no card, then a free plan (1 project, 50 pins a month), or Basic at $12 a month and Pro at $19 a month.

Who Is the Company Behind Sitemark – Website Feedback?

Snag

Your users find the bug. Snag hands your team the fix. Most bug reports arrive as "it's broken" and little else: no steps, no console, no idea what the user clicked. Engineers lose hours trying to reproduce it, and the person who reported it learns not to bother. Snag closes the gap from both ends. One click to capture. A reporter clicks the Snag widget or browser extension, and Snag records what actually happened: the session replay, the console, the network requests and a repro summary. Passwords and input values are masked and secrets redacted in the browser, before anything uploads. Snag only records on domains you verify, and deletes captures after 90 days. A complete ticket where you already work. The capture lands in Jira with the replay attached, linked to the right GitHub repo. Nobody pastes logs into a comment or asks for a screenshot. A fix PR your team reviews. A coding agent reads the evidence and opens a pull request. Bring your own: Cursor, Claude Code or Copilot reads the ticket over MCP, and Snag is listed in the official MCP registry. Or use Snag's built-in agent. It works on a disposable copy of your repo in an isolated sandbox with a short-lived GitHub token for each run, and destroys that copy afterwards. On Node.js, TypeScript, Python, Ruby, PHP, Java, Kotlin, .NET, Go and Rust, it runs your test suite before the PR opens. It learns from the fixes your team merges through retrieval inside your workspace, not model training. Snag never auto-merges, and never trains models on your code. Pricing that doesn't tax reporting. Snag charges per workspace, never per seat, so anyone can report a bug: every plan has unlimited members and reporters. Capture is cheap to run, so it's a flat $29/mo for unlimited capture and MCP. AI fixes cost real compute, so that's what you pay for: plans from $49/mo include 15 fix-runs, extra runs are $5, and a run that doesn't end in a PR costs half. The first 5 fixes are free on every plan, and the Free plan (15 captures a month) needs no credit card. See it before you sign up: walk through a real captured bug in 60 seconds at snag.ac, no account needed. Then start free. Snag the bug, ship the fix.

Who Is the Company Behind Snag?

Sniffer

Sniffer is a Bug Intelligence Platform that helps support, QA, engineering, and agency teams capture, diagnose, fix, and prevent bugs. Instead of relying on vague screenshots, incomplete tickets, or long “can you reproduce this?” threads, Sniffer captures the full context behind every issue — video, console logs, network requests, browser details, user actions, and technical metadata. Teams can collect bugs through customer recording links, a Chrome extension, an in-app feedback widget, or live production logs. Every capture runs through Sniffer’s AI pipeline to generate reproduction steps, identify likely root cause, suggest code fixes, and create Playwright or Cypress regression tests. Sniffer helps support teams escalate complete tickets, engineers debug with full context, QA teams prevent regressions, and agencies turn client feedback into developer-ready tasks. With helpdesk integrations, engineering integrations, smart error grouping, sentiment analysis, MCP support for AI coding tools, and a built-in Kanban board, Sniffer connects the entire bug lifecycle from report to resolution. Visit sniffer.dev Capture. Diagnose. Fix. Prevent.

Who Is the Company Behind Sniffer?

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SpiraCapture

SpiraCapture is a FREE browser extension for CHROME and EDGE that helps you record and organize your exploratory testing sessions. It captures your testing activity and notes, including clicks, keystrokes, and steps. You can then easily review your recordings and share them with others. Benefits of using SpiraCapture: ✅ Improve the efficiency of your exploratory testing. ✅ Save time by automatically capturing your testing sessions. ✅ Improve the quality of your testing by making it easier to identify and reproduce bugs. ✅ Improve communication between testers and developers by providing a clear record of what was done during a testing session. ✅ Free to use ~ you can start using it right away.

Who Is the Company Behind SpiraCapture?

  • Seller: Inflectra
  • Year Founded: 2006
  • HQ Location: Silver Spring, MD
  • Twitter: @inflectra
    1,319 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    28 employees on LinkedIn®

STM Issue Templates for Jira

STM Issue Templates creates Jira sub-tasks, linked issues and epics from reusable templates. Apply a template by hand, automatically when an issue is created or transitioned, or in bulk from a JQL query. It can also update existing issues and transition parent or child issues automatically when the other side changes status. Includes a free library of 60+ ready-made Jira issue templates. Available for Jira Cloud and Jira Data Center on the Atlassian Marketplace.

Who Is the Company Behind STM Issue Templates for Jira?

TestBuddy

TestBuddy is a powerful Chrome extension designed to simplify and accelerate the process of bug reporting for software development teams. It provides a range of features that make it easier for testers and developers to identify, document, and fix software issues quickly and efficiently. Key features of TestBuddy include: Effortless Bug Reporting: Quickly report bugs with detailed descriptions, screenshots, and screen recordings. Screen Recording & Instant Replay: Capture bugs in real-time and provide developers with a clear view of issues. Detailed Logs & Console Reports: Automatically include logs and console errors in bug reports for comprehensive insights. Screenshots with Annotations: Highlight specific areas of concern directly on screenshots. Auto-Populated Steps to Reproduce: Save time by generating reproducible steps automatically. Customizable Metadata Display: Tailor bug reports to suit your specific workflow and requirements. Seamless Integration: Integrates with popular tools like Jira, Slack, Azure, Git, GitLab, and ClickUp for a smooth workflow. User-Friendly Interface: Designed for ease of use, ensuring that both QA professionals and developers can utilize it effectively. TestBuddy aims to make bug reporting 20 times faster, increasing productivity and ensuring that software issues are resolved quickly, allowing teams to focus on building better software.

Who Is the Company Behind TestBuddy?

TestCloud

Make your QA testing more efficient with 15000 professional testers around the globe. Testcloud's self-service platform enables your team to fix bugs faster and improve the quality of the apps you ship.

Who Is the Company Behind TestCloud?

  • Seller: testcloud
  • Year Founded: 2011
  • HQ Location: San Francisco, California, United States
  • LinkedIn® Page: www.linkedin.com
    1,099 employees on LinkedIn®

The Bug Squasher

The Bug Squasher is the easiest way to manage team and client communications. Have a site bug? With a click you can track, report, assign, share and squash it! The Bug Squasher is designed to simplify and streamline project communication, website management, and upgrade your style of deliverables.

Who Is the Company Behind The Bug Squasher?

  • Seller: The Bug Squasher
  • HQ Location: Newport Beach, US
  • Twitter: @TheBugSquasher
    43 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Ticketing As A Service

Introducing Ticketing As A Service, a modern Certified Microsoft Teams ticketing system. Our ticketing system seamlessly integrates with Microsoft Teams, providing a simple solution for managing support tickets, service requests, and incidents, all while enhancing your customer support. --- A Microsoft ticketing system is the perfect companion for all departments that offer support to both internal and external clients, including IT incident tool and HR ticketing system.

Who Is the Company Behind Ticketing As A Service?

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About Ticketing As A Service?

AI-generated summary from verified user reviews

Pros
  • Users value the excellent customer support provided by Ticketing As A Service, enhancing their overall experience.
  • Users find the ease of use of Ticketing As A Service makes managing tickets simple and efficient.
  • Users appreciate the easy integrations with Teams, enhancing their experience and streamlining communication effectively.
  • Users value the easy task organization of Ticketing As A Service, enhancing efficiency and collaboration within their teams.
Cons
  • Users note the lack of integrations with other platforms, despite the availability of an API.

TraceUX

The complete UX bundle for products that want to understand, hear, and update their users. TraceUX closes the loop between what users do, what they say, and what you ship: watch a real visit, ask for feedback in context, publish an update, and see the reaction to that update. No separate replay vendor, survey tool, changelog service, or analytics warehouse required. Current available features: - Session replay What did the visitor actually do, and where did the journey break? - In-product feedback What did the visitor think at that exact moment? - Announcements What do we need to tell users about the product? - Per-announcement feedback Did users read, like, or comment on this specific update? - Logs & performance What browser and backend signals explain the experience? - Export for AI Reproduce bugs with AI by exporting sessions ready for Claude Code or Codex agents.

Who Is the Company Behind TraceUX?

uBugtrack

Lightweight, smart, elegant and real-time collaboration app to manage your tasks, issues, crashes, releases

Who Is the Company Behind uBugtrack?

  • Seller: Ubugtrack
  • HQ Location: Biot, FR
  • Twitter: @ubugtrack
    184 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

W3Dart

The Internet� most advanced AudioVisual Feedback & Bug reporting tool for digital projects

Who Is the Company Behind W3Dart?

  • Seller: W3Dart
  • Year Founded: 2019
  • HQ Location: Rajkot, IN
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Wezard

Wezard is an AI-powered bug reporting and ticket management tool built for enterprise product, QA, and engineering teams. Unlike traditional feedback widgets, Wezard combines three core capabilities in one platform: 1. AI Auto-Transcription — Users speak or record their bug report out loud. Wezard's AI automatically transcribes the issue and fills in every ticket field: title, steps to reproduce, actual outcome, and expected outcome — no manual templates required. 2. AI Duplicate Detection — Before any new ticket enters your backlog, Wezard cross-checks it against existing issues using AI similarity scoring. Duplicate tickets are flagged and merged automatically, cutting ticket noise by up to 40% and keeping sprints clean. 3. Native DevOps Integrations — Clean, enriched tickets are pushed directly to Jira, ServiceNow, or Azure DevOps via secure API. No copy-pasting, no context switching. Wezard is SOC 2 certified and built for teams that need enterprise-grade security alongside fast, accurate bug reporting. It is ideal for QA leads, product managers, and engineering managers who want to reduce triage time, eliminate duplicate tickets, and ship faster.

Who Is the Company Behind Wezard?

yKAP

yKAP is a web based bug and issue tracking software.

Who Is the Company Behind yKAP?

Zunoy Bug Tracker

Zunoy Bug Tracker is a bug tracking and issue management tool designed for development and QA teams to report, organize, assign, and follow software issues through to resolution. It keeps important bug details such as screenshots, reproduction steps, severity, priority, device information, attachments, comments, ownership, and status together instead of leaving them scattered across emails, chats, spreadsheets, or separate tools. Teams can create bugs directly from the Zunoy web app or capture them through different channels, including Slack, Microsoft Teams, Discord, email, a website widget, Chrome extension, mobile app, API, and webhooks. This allows developers and QA teams to collect issues from different parts of their workflow while keeping the original context attached to each report. Once a bug is reported, teams can assign an owner, set its severity and priority, add tags and due dates, and track its progress through different statuses. Table, Kanban, and card views are available for reviewing and managing issues. The platform also includes project analytics, filters, timesheets, activity tracking, custom fields, access controls, and a knowledge base for documenting resolved issues. Zunoy Bug Tracker also includes AI-assisted features for common bug management tasks. These include cleaning up unclear bug reports, detecting possible duplicate issues, suggesting severity and priority, recommending ownership, and summarizing bug activity. Resolved issues can also be turned into knowledge base records containing information such as root causes, verification notes, fixes, and lessons learned. The platform is intended for software development teams, QA engineers, testers, product teams, and organizations that need a structured way to manage bugs from the initial report through fixing, verification, and closure. It supports the complete bug lifecycle while keeping technical and visual information connected to each issue.

Who Is the Company Behind Zunoy Bug Tracker?

  • Seller: Zunoy
  • HQ Location: Bengaluru, IN
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®
  • Ownership: Zunoy
  • Phone: +91
Adam Crivello
AC
Researched and written by Adam Crivello
Updated October 3, 2024