# Best Background Check Software - Page 9 *By [Grace Savides](https://research.g2.com/insights/author/grace-savides)* The best background check software in 2026 is RUN Powered by ADP, rated 4.6 out of 5 on G2 based on 5,600+ verified reviews. For teams wanting a pure-play screener, Checkr plugs ATS-integrated checks into hiring. RUN Powered by ADP is the highest user-rated option among the top five at 4.6 stars. 1. RUN Powered by ADP — 4.6/5 (5,600+ reviews): Best for background checks inside payroll onboarding 2. Checkr — 4.5/5 (350+ reviews): Best for ATS-integrated pre-employment screening 3. Paycom — 4.5/5 (6,400+ reviews): Best for onboarding-integrated screening in an HCM suite 4. HireRight — 3.9/5 (150+ reviews): Best for DOT-compliant global screening 5. Accurate Background — 4.5/5 (70+ reviews): Best for high-volume screening with ATS integration *Updated June 2026. Based on 2026 G2 verified review data across 181 products.* Background check software provides companies and candidates with pre-employment screening solutions to ensure the veracity of new hires’ stated backgrounds. The software helps organizations streamline the screening process for new hires and volunteers, as well as organize the data collected through the screening process. These solutions commonly conduct employment, education, credit history, and criminal background checks, while some even facilitate drug screens. Keep in mind that vendors that conduct background checks must be accredited by the National Association of Professional Background Screeners (NAPBS) and classified as Consumer Reporting Agencies (CRA) under the Fair Credit Reporting Act (FCRA). Some background checks providers are not themselves compliant, but instead provide integrations or work through third parties that are compliant with state and federal laws. Background check software is typically offered in conjunction with a larger suite of [core HR solutions](https://www.g2.com/categories/core-hr) but, if sold individually, often integrates with [applicant tracking systems (ATS)](https://www.g2.com/categories/applicant-tracking-system-ats). Integration with an ATS is useful because it allows companies or HR departments to access background check information through one online portal using a single sign on, streamlining the application process and helping HR maintain a holistic view of each candidate. To qualify for inclusion in the Background Check category, a product must: - Provide background screening of candidates such as employment, education, credit history, and criminal background checks - Track the status of background checks in real time - Facilitate direct communication between the candidate and screeners - Securely store and protect all background check results - Integrate with a larger suite of HR software ## Top Background Check Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) | 4.7/5.0 (5,709 reviews) | Hiring-integrated background checks within payroll onboarding | "[ADP RUN: Intuitive, Reliable Payroll with Outstanding Support](https://www.g2.com/survey_responses/run-powered-by-adp-review-12993955)" | | 2 | [Checkr](https://www.g2.com/products/checkr/reviews) | 4.5/5.0 (389 reviews) | ATS-integrated pre-employment background screening workflows | "[Fast, Simple, and Reliable Background Checks](https://www.g2.com/survey_responses/checkr-review-12724631)" | | 3 | [Paycom](https://www.g2.com/products/paycom/reviews) | 4.5/5.0 (4,479 reviews) | Onboarding-integrated background check workflows | "[Comprehensive, Easy-to-Access HR Solution with Helpful AI Support](https://www.g2.com/survey_responses/paycom-review-12625703)" | | 4 | [Mitratech AssureHire](https://www.g2.com/products/mitratech-assurehire/reviews) | 4.4/5.0 (102 reviews) | — | "[Reliable Partner for Pre-Employment Screening](https://www.g2.com/survey_responses/mitratech-assurehire-review-13000033)" | | 5 | [HireRight](https://www.g2.com/products/hireright/reviews) | 3.9/5.0 (174 reviews) | DOT-compliant pre-employment screening with ATS integration | "[Hireright Makes Document Collection Seamless for Everyone](https://www.g2.com/survey_responses/hireright-review-12973745)" | | 6 | [BackgroundChecks.com](https://www.g2.com/products/backgroundchecks-com/reviews) | 4.7/5.0 (41 reviews) | Fast pre-employment screening with compliance support | "[Critical to Maintaining Quality and Compliance in Caregiver Hiring](https://www.g2.com/survey_responses/backgroundchecks-com-review-12506638)" | | 7 | [Accurate Background](https://www.g2.com/products/accurate-background-accurate-background/reviews) | 4.5/5.0 (76 reviews) | High-volume pre-employment screening with ATS integration | "[Review for Accurate Background](https://www.g2.com/survey_responses/accurate-background-review-11214481)" | | 8 | [Hireology](https://www.g2.com/products/hireology/reviews) | 4.5/5.0 (1,355 reviews) | End-to-end hiring with embedded background checks | "[User-Friendly Hiring Platform with a Great Candidate Experience](https://www.g2.com/survey_responses/hireology-review-12694565)" | | 9 | [Cisive](https://www.g2.com/products/cisive-cisive/reviews) | 4.7/5.0 (115 reviews) | DOT-compliant driver background screening with ATS integration | "[Cisive (Driver iQ) Delivers Faster Turnaround and Better Background Checks](https://www.g2.com/survey_responses/cisive-review-12486326)" | | 10 | [Certn](https://www.g2.com/products/certn/reviews) | 4.7/5.0 (201 reviews) | ATS-integrated criminal background screening with same-day turnaround | "[Clean, Updated Interface That’s Easy to Use](https://www.g2.com/survey_responses/certn-review-9998665)" | --- ## What Are the Most Common Questions About Background Check Software? *AI-generated · Last updated: May 26, 2026* ### What background check platforms with the most accurate results and fewest errors on criminal and employment records? Based on G2 reviews, buyers most often connect accuracy and consistency with clear reports, dependable verification workflows, and fewer manual follow-ups. According to verified users, Checkr is frequently praised for clear reporting, easy review of candidate status, and streamlined criminal and employment-related screening workflows. G2 reviewers mention VICTIG Background Checks for thorough screening, timely results, and responsive support when issues come up. Creative Services Inc is also described as strong for complete verifications and fewer discrepancies compared with previous vendors. Across recent reviews, the most common buyer signals for accuracy are readable reports, consistent status visibility, and support teams that help resolve exceptions quickly. **Here are some of the top-rated products on G2:** - [Checkr](https://www.g2.com/products/checkr/reviews/checkr-review-12863843) – used for streamlined background screening with a clear dashboard and organized review process - [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews/victig-background-checks-review-12225164) – valued for thorough, reliable screening and timely results that support hiring decisions - [Creative Services Inc](https://www.g2.com/products/creative-services-inc/reviews/creative-services-inc-review-12576563) – highlighted for complete verifications and integrated workflows that reduce discrepancies ### What background check platforms with the best ATS and HRIS integration for streamlined new hire workflows? Based on G2 reviews, Checkr stands out here because verified users repeatedly mention integrations with applicant tracking and HR systems that reduce manual entry and keep hiring moving. Reviewers describe automated candidate links, ATS-connected ordering, and integrations with systems such as Workday Recruiting, Paylocity, Bullhorn, Planning Center, and other HR tools. G2 reviewers also point to Zinc for smooth ATS and HRIS connections that automate checks and push completed records into onboarding systems. Hireology is another recurring option for teams that want recruiting, communication, onboarding, and background checks in one workflow. The common theme is less switching between systems and faster movement from candidate review to onboarding. ### What background check software with the best reviews from HR managers in healthcare automotive and construction? Based on G2 reviews, feedback in these sectors highlights a few recurring products. According to verified users, Checkr appears in healthcare-related hiring use cases where compliance, MVR checks, and candidate tracking matter. Hireology shows up often in automotive environments because reviewers mention job posting, applicant tracking, onboarding, and background checks in a single platform. For construction and field-based hiring, G2 reviewers mention products like VICTIG Background Checks and Cisive for responsive service, timely screenings, and support around pre-employment checks. Across these industries, buyers consistently value fast turnaround, easy ordering, and dependable support when screenings involve multiple locations, different job types, or high-volume seasonal hiring. ### What is the best background check software for small HR teams with pay-per-use pricing? Based on G2 reviews, Zinc is a strong fit for this use case because verified users explicitly describe its pay-per-use model as helpful for small companies that only run occasional checks. Reviewers say it removes the need for a subscription, keeps onboarding simple, and works well for international contractors and low-volume screening. G2 reviewers also mention BackgroundChecks.com as easy to use, quick, and budget-friendly, while GCheck Background Checks is described as affordable and convenient. For small HR teams, the most relevant signals are straightforward setup, minimal admin work, and the ability to run checks only when needed instead of committing to large contracts or heavy workflows. **Here are some of the top-rated products on G2:** - [Zinc](https://www.g2.com/products/zinc-work/reviews/zinc-review-12556301) – suited to occasional checks with pay-per-use pricing and simple onboarding workflows - [BackgroundChecks.com](https://www.g2.com/products/backgroundchecks-com/reviews/backgroundchecks-com-review-12396103) – used for fast, budget-friendly background checks across a range of hiring needs - [GCheck Background Checks](https://www.g2.com/products/gcheck-background-checks/reviews/gcheck-background-checks-review-12833803) – praised for being affordable, user-friendly, and quick to return results ### What background check software with the fastest turnaround and simplest ordering process for HR teams? Based on G2 reviews, fast turnaround is most often tied to easy ordering, candidate self-service, and clear status tracking. According to verified users, Checkr is repeatedly described as quick to initiate and simple to review, with users saying they can launch checks fast and monitor progress easily. G2 reviewers also mention GCheck Background Checks for quick report delivery and a straightforward ordering portal. VICTIG Background Checks is frequently noted for easy request submission, timely updates, and responsive support. Across recent feedback, buyers associate speed with simple workflows, automated candidate input, and minimal back-and-forth rather than just raw turnaround alone. ### What background check tools with the best compliance support for adverse action and FCRA requirements? Based on G2 reviews, VICTIG Background Checks and Checkr are the clearest fits for compliance-focused buyers. According to verified users, VICTIG is helpful for legal and reliable pre-employment screening workflows, and reviewers specifically mention support around adverse action notices and related process guidance. G2 reviewers mention Checkr for helping teams stay compliant while simplifying ordering and candidate communication, especially when screening is tied into hiring workflows. Creative Services Inc is also called out for strong knowledge of regulations in specialized industries and for helping teams stay current on process expectations. Buyers focused on compliance tend to value responsive guidance, consistent updates, and workflows that reduce manual errors. ### What is the best background check software for small HR teams hiring without a high-volume subscription? Based on G2 reviews, Zinc is again the strongest match for this question. According to verified users, it works well for smaller organizations because they can run occasional checks without committing to a large subscription, and the onboarding flow is described as intuitive and lightweight. Reviewers also mention that Zinc helps reduce manual admin by connecting checks into existing recruiting and HR workflows. G2 reviewers mention BackgroundChecks.com for quick, easy low-volume use, and GCheck Background Checks for straightforward, dependable screening without unnecessary complexity. For small teams, the deciding factors are ease of use, simple setup, and paying only when a screening is actually needed. **Here are some of the top-rated products on G2:** - [Zinc](https://www.g2.com/products/zinc-work/reviews/zinc-review-12556301) – supports low-volume hiring with pay-per-use checks and simple admin workflows - [BackgroundChecks.com](https://www.g2.com/products/backgroundchecks-com/reviews/backgroundchecks-com-review-12153231) – fits smaller teams that want quick results and an easy self-service process - [GCheck Background Checks](https://www.g2.com/products/gcheck-background-checks/reviews/gcheck-background-checks-review-12833803) – useful for teams that want affordable, fast screening without added complexity ### What most reliable background check software based on reviews from HR managers at small and mid-size companies? Based on G2 reviews, reliability in this category usually means consistent turnaround, clear reporting, and support that responds when exceptions happen. According to verified users, Checkr is frequently described as dependable for recurring hiring workflows because it keeps screening organized and easy to track. G2 reviewers mention VICTIG Background Checks for reliable service, responsive support teams, and steady communication throughout the screening process. BackgroundChecks.com also appears as a dependable option for teams that want quick results and strong customer service. Across small and mid-size company reviews, reliability is most often reflected in predictable workflows, easy status visibility, and confidence that checks can be completed without excessive manual intervention. ### What background check tools with the best international contractor screening coverage from one platform? Based on G2 reviews, buyers looking for one platform for international coverage most often point to Zinc and GCheck Background Checks. According to verified users, Zinc is used for international contractors and global hiring workflows, with reviewers highlighting integrations, streamlined onboarding, and coverage across multiple countries. G2 reviewers mention GCheck Background Checks as a one-stop option for screening people across different states, countries, and legal jurisdictions. Certn also appears in reviews from teams that need checks in Canada, the United States, and some international use cases. For global teams, the strongest review signals are flexible country coverage, simpler candidate workflows, and less need to juggle multiple screening vendors. ### What is the best background check platforms with pay-per-use pricing for low-volume hiring teams? Based on G2 reviews, Zinc is the clearest answer for low-volume hiring teams because verified users specifically praise its pay-per-use pricing and say it is ideal when checks are only needed occasionally. Reviewers mention that it keeps the process simple, avoids subscription commitments, and works well for smaller employers or contractor-based hiring. G2 reviewers also note GCheck Background Checks as affordable and quick, while BackgroundChecks.com is described as easy to use and budget-friendly for straightforward screening needs. For low-volume teams, the key buyer priorities in recent reviews are predictable cost, fast setup, and the ability to run checks without maintaining a large ongoing program. **Here are some of the top-rated products on G2:** - [Zinc](https://www.g2.com/products/zinc-work/reviews/zinc-review-12556301) – designed for occasional screening with pay-per-use pricing and simple workflows - [GCheck Background Checks](https://www.g2.com/products/gcheck-background-checks/reviews/gcheck-background-checks-review-12833803) – offers affordable, fast screening for teams with lighter hiring volume - [BackgroundChecks.com](https://www.g2.com/products/backgroundchecks-com/reviews/backgroundchecks-com-review-12396103) – supports low-volume screening with an easy interface and budget-friendly positioning ## How Many Background Check Software Products Does G2 Track? **Total Products under this Category:** 183 ### Category Stats (Jun 2026) - **Average Rating**: 4.47/5 (↑0.01 vs May 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Mitratech AssureHire (+5.67%) - Among all products in this category, Mitratech AssureHire recorded the largest rating increase compared to last month *Last updated: June 24, 2026* ## How Does G2 Rank Background Check Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 20,100+ Authentic Reviews - 183+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Background Check Software Is Best for Your Use Case? - **Leader:** [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) - **Highest Performer:** [Zinc](https://www.g2.com/products/zinc-work/reviews) - **Easiest to Use:** [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) - **Top Trending:** [Mitratech AssureHire](https://www.g2.com/products/mitratech-assurehire/reviews) - **Best Free Software:** [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) --- **Sponsored** ### Intelifi Background Check Software Intelifi Enterprise-Grade Employment Background Screening, Built for Accuracy, Speed, and Scale Intelifi is a PBSA-accredited background screening company delivering fast, accurate, and compliant employment background checks to organizations of all sizes—from growing small businesses to enterprise-level employers and staffing firms conducting high-volume screening nationwide. Unlike large, one-size-fits-all screening platforms, Intelifi operates as a boutique background screening provider, delivering a higher level of attention to detail, quality control, and individual customer experience. With 20+ years serving HR managers, compliance teams, and staffing leaders, Intelifi combines enterprise-grade capability with hands-on service—ensuring every report is accurate, defensible, and tailored to the client’s hiring environment. Intelifi is trusted by HR teams, staffing agencies, healthcare providers, non-profits, academic institutions, and regulated employers that require county-level precision, FCRA compliance, and reliable turnaround times—not just automation. ⸻ Emerge™ — Intelifi’s Intelligent Background Screening Platform Emerge™ is Intelifi’s proprietary, enterprise-ready background screening software built to handle real-world hiring complexity at scale. Emerge allows employers to order, manage, and review background checks through a clean, intuitive interface—while Intelifi’s experienced screening analysts work behind the scenes to verify accuracy, completeness, and compliance. —— Key Capabilities Nationwide Criminal Background Screening (National, State & County Level) • National Criminal Database Searches Broad national-level coverage used for rapid initial screening and risk identification. • Statewide Criminal Searches State-level criminal record searches where available, expanding coverage beyond database-only results. • County-Level Criminal Court Searches (Primary Focus) Direct county courthouse searches across the United States—the gold standard for employment screening—delivering the most accurate and up-to-date criminal records. • Direct Court Integrations for Faster Results Integrated electronic court access and optimized workflows enable same-day results in most major counties nationwide, without compromising accuracy or compliance. • Human Review & Quality Control Every criminal report is reviewed by trained screening professionals to reduce false positives, missed records, and compliance exposure. ⸻ Additional Screening Services • Employment Verifications • Education Verifications • SSN Trace & Identity Validation • Motor Vehicle Records (MVR / Driving Records) Ideal for roles involving driving, transportation, fleet access, or insurance requirements. ⸻ Compliance-First by Design • FCRA-aligned workflows • Adverse action support • Clear audit trails and documentation • Built for regulated and high-risk hiring environments ⸻ Built for Enterprise & Growing Teams • Multi-Location Support Manage screening across multiple offices, regions, or business units from a centralized platform. • Multi-User Access & Role Management Easily assign permissions to recruiters, HR staff, compliance teams, and administrators. • High-Volume Ready Designed for companies running 50, 500, or 5,000+ background checks per month without sacrificing speed or accuracy. • ATS & HR System Friendly Flexible workflows that integrate seamlessly into existing hiring processes. ⸻ Why Companies Choose Intelifi ✔ Accuracy Over Automation-Only Models Intelifi prioritizes verified court data and human review—reducing disputes, rechecks, and compliance risk. ✔ Speed Without Cutting Corners Same-day results in many jurisdictions while maintaining enterprise-grade quality standards. ✔ Boutique-Level Service Clients receive responsive, knowledgeable support from real screening experts—not ticket queues. ✔ Scales With Your Business Equally effective for small businesses, staffing firms, and large enterprise employers. ✔ Transparent, Competitive Pricing Clear pricing structures suitable for SMB budgets and enterprise procurement teams alike. ⸻ Ideal For • Enterprise HR & Compliance Teams • Staffing & Recruiting Firms • Healthcare & Regulated Employers • Academic & Non-Profit Institutions • Growing Businesses Hiring at Scale ⸻ Intelifi + Emerge™ provide the confidence employers need to make informed hiring decisions—backed by technology, experience, and accountability. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=899&secure%5Bdisplayable_resource_id%5D=899&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=899&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=22134&secure%5Bresource_id%5D=899&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fbackground-check%3Fpage%3D9&secure%5Btoken%5D=26f413cf3cb1c5ca0bad86bb480e6a2d6344b38cb79e94c784824b5de94c9093&secure%5Burl%5D=https%3A%2F%2Fwww.intelifi.com&secure%5Burl_type%5D=free_trial) --- ## What Is Background Check Software? [Pre-Employment Screening Software](https://www.g2.com/categories/pre-employment-screening) ## What Software Categories Are Similar to Background Check Software? - [Reference Check Software](https://www.g2.com/categories/reference-check) - [Drug Testing Software](https://www.g2.com/categories/drug-testing) - [SAP Store Software](https://www.g2.com/categories/sap-store) --- ## How Do You Choose the Right Background Check Software? ### What You Should Know About Background Check Software ### What is Background Check Software? The candidate may have submitted an impressive resume, aced the skills test, and dazzled interviewers, but there is usually another important step in the process before a company extends a job offer—the background check. Businesses conduct pre-employment background checks before making a final hiring decision to verify the accuracy of the information that a candidate has presented and discover other information that might influence a hiring decision. Background check software streamlines this process by automating aspects of the process and enabling companies to manage checks for multiple candidates from a single system.  Background check platforms are typically not standalone systems. These platforms are often developed by background check companies, which are known in the industry as credit reporting agencies (CRAs). These accredited companies use the technology to manage the process as they provide businesses with employment screening services. Depending on the provider, screenings might entail a search of public records that is automated, or conducted by humans, or a mix of both. In this way, use of the software typically must operate along with the background check services provided by a company. #### What Types of Background Check Software Exist? Background checking software products exist as standalone solutions as well as modules that are part of a larger human capital management (HCM) platform.  **Standalone solutions** These products are specifically devoted to managing pre-employment background checks. They often integrate with other HR software, including applicant tracking systems and core HR software. **HCM platform** Some HCM platforms come with an integrated background check module, which can streamline the sharing of candidate data for companies that already use that HCM. **What types of background screening products are available?** There are many kinds of checks that employers can request using background check software, but common ones include criminal records checks, motor vehicle reports, employment verification, credit checks, and drug tests. **Criminal background check** Criminal records checks are a common screening service provided during the employment process. These searches involve reviewing federal, state, and local records for a candidate’s past criminal convictions, both felonies, and misdemeanors, as well as active criminal cases that the candidate is named in. Some providers include global criminal record searches as part of their services. **Driving records check or motor vehicle report (MVR)** Reviews of a person’s driving record, sometimes known as motor vehicle record (MVR) screenings, locate information about a person’s driving history. This includes the status and class of their driver’s license and any past violations, going back a certain number of years. These checks are common for roles in which someone operates a vehicle as part of their job responsibilities. **Employment verification** Employment verification involves confirming a candidate’s employment history, including past places of employment, the dates they were employed, and their job responsibilities. Verifying these credentials helps companies ensure that they are hiring someone with the necessary experience for the role. Many providers also offer reference checking. **Education verification** Employers typically want to confirm that a candidate has the required education, qualifications, and training to succeed in the role. Background check solutions often include an option to verify a candidate’s education credentials, such as college degrees, certificates, licenses, or other specialized training.  **Credit checks** Checking a candidate’s credit history can help companies assess the integrity and financial responsibility of candidates, especially for candidates who may be dealing with a company’s finances as part of their job roles. Hiring managers should be aware that some states have laws restricting the use of credit checks in employment. **Drug screening** Background check companies that provide drug testing in the United States are certified third-party administrators (TPA) of the Substance Abuse Program Administrators Association (SAPAA). SAPAA’s national standards are recognized as the seal of excellence for the substance abuse testing and program management industry. Some industries require drug testing for all applicants to reduce the risk of accidents. **Industry-specific checks** Some background check companies might specialize in certain industries, while others provide general screening reports for a variety of industries and positions. Industries that might have specialized screening needs include construction, commercial and tribal gaming, education, finance, government, health care, hospitality, manufacturing, staffing, and transportation. ### What are the Common Features of Background Check Software? Common features of background screening software include administrative dashboards, candidate portals, analytics and reporting tools, and automated workflows.  **Dashboards:** A key part of any background check software is a dashboard that provides an overview of any active checks and [real-time status updates](https://www.g2.com/categories/background-check/f/real-time-tracking) on each candidate. These dashboards allow administrators to track the progress of each pre-employment screening and view an estimate of how long it will take for each report to be completed. **Candidate portal:** Platforms with candidate-facing portals enable candidates to enter information about themselves through a web interface to help speed up the process. These self-service portals also typically show candidates the status of their background check and may also send notifications or reminders, which improves the overall candidate experience.  **Automated workflows:** Automation has become a growing part of many software products. For example, when an employer orders a background check, the system might automatically send a notification to the candidate, asking them to fill out documents to initiate the process. That paperwork can then be routed to the appropriate personnel for review. Companies can also develop custom workflows so that completed background checks are routed to the proper personnel for approvals or decisions. **ATS integrations:** Most pre-employment screening platforms integrate with at least one applicant tracking system (ATS). [ATS integrations](https://www.g2.com/categories/background-check/f/integrations) facilitate the seamless transfer of data about candidates between the systems, which saves hiring managers the time it would take to move the data from one system to another and also reduces the potential for data entry errors. Many platforms offer an API to facilitate integrations with third-party software products. Integrating these systems also makes it easy for hiring managers to start a new background check with a few clicks. **Analytics and reporting:** In addition to dashboards showing up-to-the-minute status updates for current background screenings, many platforms include analytics capabilities that facilitate a more in-depth look at background check data. These reporting tools can reveal trends in an organization’s processes, such as how long checks are taking on average, or whether completion times vary depending on location—since laws vary from state to state—or at different times of the year. They may also reveal trends in the decisions made by hiring teams, enabling companies to adjust their processes as needed. Identifying these trends can help companies identify ways to speed up the process or reach greater numbers of candidates. **Compliance tools:** Automated compliance checks help administrators determine which laws and regulations apply to their pre-employment screening process. While all checks in the United States must comply with the Fair Credit Reporting Act (FCRA) and guidelines from the Equal Employment Opportunity Commission (EEOC), other laws or regulations can vary depending on where the company is located. The software can monitor compliance regulations and make sure to generate the proper forms, disclosures, and authorizations to send to candidates. At a minimum, a platform should be FCRA compliant and also adhere to the latest EEOC regulations. ### What are the Benefits of Background Screening Software? **Speed up time-to-hire:** In competitive recruiting environments, completing the hiring process promptly can mean the difference between adding a stellar new hire or losing out on that person to another company. As a result, reducing the turnaround time for a candidate screening is important, and faster checks offer companies a competitive advantage. Employment background check software automates the process of verifying the information candidates provide during the talent acquisition process. Many background check vendors are also increasingly relying on artificial intelligence to comb through big datasets for pertinent records to speed up the process. This reduces the time that the company needs to spend on authenticating information, freeing up time for other hiring and onboarding processes. **Maintain compliance:** Employee background checks are highly regulated processes, bound by local and federal regulations, and it is important for employers to maintain compliance with these rules to avoid legal problems. But keeping track of those regulations and ensuring they are closely followed can be challenging without help. Background screening solutions provide businesses with access to up-to-date compliance knowledge, which can lower the likelihood of regulatory violations and lawsuits. The best background check services will ensure that their clients are in compliance throughout the entire process. These systems can also maintain records to prove compliance later if necessary. **Increase confidence in hiring decisions:** A bad hire can cost a company thousands of dollars in recruiting expenses, productivity losses, team morale declines, and legal fees. A pre-employment background check can help the hiring team have confidence that the person they are hiring is trustworthy and won’t pose a risk to the company or its employees. Employers use background checks to verify the accuracy of the information a candidate presented during the hiring process, including that they have the qualifications required to do the job well. Employment screenings can also uncover information about a person’s history that could present workplace safety or liability risks, such as a poor driving record or a history of criminal violence. **Improve the candidate experience:** Many products provide online background check services and cloud-based dashboards so that both the applicant and the human resources professional charged with overseeing the process can check on the progress of employee background checks. Giving candidates this information improves communication during the recruiting process, which can leave candidates with a more positive impression of the company and build trust. In turn, good recruiting experiences can positively impact the company’s brand and lead to greater recruiting success. ### Who Uses Background Check Software? **Recruiters:** Members of a hiring team are the most frequent users of pre-employment screening tools. This includes in-house recruiters at businesses as well as recruiters who work for recruiting agencies or staffing firms. Recruiters use background check platforms to initiate screenings, monitor the status, and view analytics reports about the process. **Compliance team:** Employees who are responsible for maintaining a company’s compliance use background check software to ensure that the company’s employment screening processes adhere to all applicable regulations. This could include federal, state, and local laws, as well as internal company policies. A company’s attorneys may also need to access the software’s records in the event of legal issues. **Job candidates:** Many background check solutions come with candidate-facing portals, which enable job seekers to monitor the status of a screening that their prospective employer is conducting. These portals often include status dashboards and may also have the ability to send notifications or messages at different stages of the process. #### Software Related to Background Check Software Related solutions that can be used together with employment background check software include: [Applicant tracking systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats) **:** Most background screening platforms integrate with at least one ATS. These integrations facilitate the seamless transfer of data as candidates move through the hiring pipeline, which can speed up the process and reduce errors. It also enables recruiters to order background checks and view candidate information from the same screen, improving hiring workflows.  [Core HR software](https://www.g2.com/categories/core-hr) **:** Background check solutions also integrate with core HR software or [HRMS & HCM software](https://www.g2.com/categories/human-resource-management-systems), both of which contain employee documents and data. Connections between these systems streamline the transfer and sharing of employee data, both during the talent acquisition process as well as once the candidate is hired. ### Challenges with Background Check Software Background check solutions can come with their own set of challenges.  **Compliance:** One of the biggest reasons companies use employment screening services is also one that can cause difficulties — the provider’s ability to help companies maintain compliance. The various laws and regulations that govern background checks must be followed to avoid fines, lawsuits, and other issues. However, companies ordering the screening typically rely on the background check provider to ensure they are following the proper procedures and are current on the latest requirements. Platforms that lack strong compliance capabilities could open up employers to legal troubles, especially in the case of adverse actions, which refers to an employment decision that negatively impacts a candidate due to information that appeared on a background check. Buyers of background check services should make sure to ask software providers how they ensure that their platform incorporates the latest compliance regulations. **Timeliness:** Speed matters when it comes to recruiting, but background checks can sometimes be a bottleneck in the process if the results are not returned on time. The time that a background check takes can vary, depending on the number of screens the employer orders and how easy it is to access the information. Background check companies that take too long to return results could hurt a company’s recruiting efforts, as strong candidates might look elsewhere. Platforms that offer unrealistic estimates for when a screening will come in can also cause issues in the process.  **Accuracy of information:** A key reason employers run background checks is to confirm the accuracy of the information that the candidate included during the process, so the reliability of the information contained in reports is critical. Background screenings that turn up inaccurate information about a candidate or fail to uncover important details about the candidate’s background can cause serious issues for both the employer and the candidate. Companies should have confidence that the pre-employment screening tools have systems in place to confirm the accuracy of the information that the platform produces. ### Which Companies Should Buy Background Check Software? Nearly every industry can benefit from implementing background check software into their hiring process. But some industries, in particular, are particularly reliant on these solutions. **Construction:** The construction industry uses background check services to maintain workplace safety and ensure that its workers have the required licenses and skills to do the job. **Retail and hospitality:** Industries in which turnover rates are higher, such as retail and hospitality, require that employers can quickly conduct background checks to ensure they are fully staffed, especially during peak seasons.  **Healthcare:** For healthcare roles, especially those that require direct contact with patients, employers must verify the backgrounds of employees to ensure they have the required licenses and certifications. Background check software helps businesses monitor compliance regulations in this heavily regulated industry. **Nonprofits:** Volunteer organizations use background screenings to identify whether there is anything in a prospective volunteer’s past that could make them a poor fit for working with the organization’s clients, and even expose the nonprofit to lawsuits or bad press. **Staffing:** Because they deal with a high volume of candidates, staffing agencies rely on background check tools to efficiently screen clients and place them in jobs faster. ### How to Buy Background Check Software #### Requirements Gathering (RFI/RFP) for Background Check Software When gathering requirements for software, buyers should consider the kinds of employment screenings that the company is likely to use most often. Different background check providers may offer various screening types, so companies should know upfront which pre-employment screening products their ideal provider must have. Companies should also consider which other features are important to them in a background check solution, such as dashboards, notifications, and candidate portals. Since there are different approaches to completing background screenings, buyers should also think about whether they are comfortable with computers and algorithms doing much of the searching, or if they would prefer for humans to be doing more of that work. #### Compare Background Check Software Products **Create a long list** An initial list of potential background screening services should include any products that meet the company’s basic requirements. At this point, buyers should be aiming to get a sense of the features of potential solutions and the kinds of services they can provide.  **Create a short list** After a long list has been created, it’s time to look at each product in more detail to determine if it will meet the company’s needs and deserves to be put on their short list. This should include evaluating additional features of each product beyond the ones identified as essential to determine if that additional functionality would bring additional benefits to the company’s recruiting process. **Conduct demos** By the time the company is ready to conduct demos, buyers should have a sense of the features that products on the short list offer and be ready to evaluate how effectively those features meet the organization’s needs. Sellers should walk buyers through how the company conducts the background check from beginning to end. Buyers should consider the user interface of the platform and whether the information on sample reports is easy to access and understand. Demos are also a good time to ask questions about how long screenings take on average, how the company maintains compliance with laws and regulations, and how well the software integrates with the buyer’s existing systems. #### Selection of Background Check Software **Choose a selection team** The selection team should include any stakeholders who might be using the product, including a company’s recruiting team and any other relevant HR personnel. **Negotiation** After narrowing in on a preferred product, it’s time to negotiate a pricing package. Buyers must consider the pricing model of the software, including whether the software comes with a monthly or annual fee and how much different types of screens cost. Buyers can sometimes negotiate discounts if they buy a package that contains a larger number of screens. Pricing can also vary by how thorough each search is and how long it takes to complete.  **Final decision** HR leaders are likely to make the final decision on which platform to use since a background check vendor will have a key role in protecting the company’s reputation and reducing its legal risk. ### What Does Background Check Software Cost? The cost of a background check typically varies by how many different screenings it includes and which screenings are being done. A basic screening might cost as little as $10 per report, while more complicated screenings that include searching court records, sex offender databases, credit reports, and other data sources could cost $100 or more per report. #### Return on Investment (ROI) Buyers should consider whether their background check provider is giving them confidence in their hiring decisions while also providing efficient services at a competitive price. Analyzing whether the company’s time-to-hire is improved after implementing the software can be a key way to evaluate the ROI of the system. ### Implementation of Background Check Software **How is Background Check Software Implemented?** Many modern background check systems are cloud-based, so implementation often involves setting up user accounts and having users log into a portal through a web browser.  **Who is Responsible for Background Check Software Implementation?** Recruiters and other HR personnel are the most likely users of background check software and are likely to be the ones leading the implementation, with assistance from IT staff. **What Does the Implementation Process Look Like for Background Check Software?** The background check vendor will likely create user accounts during implementation and ensure each user can log into the system. Training should be provided to walk buyers through the capabilities of the software and general workflows. Companies will also need to work with the background check provider to integrate their existing applicant tracking system or core HR software into the new platform.  **When Should You Implement Background Check Software?** Employment background check software can be implemented at any time. For companies in industries that see large seasonal fluctuations in hiring volume, it would be prudent to implement the system well in advance of their peak hiring season to ensure hiring teams are well trained before they need to handle a large volume of candidates. ### Background Check Software Trends **Artificial intelligence** Much as artificial intelligence and machine learning are impacting other HR software markets, AI has become a part of a growing number of background screening solutions. Companies use AI to assist with searching massive datasets, such as national criminal databases, for information that could be relevant to a candidate screening. AI can greatly reduce the time it takes to search these large datasets and reduce the costs involved with hiring. However, some candidates whose public records have been checked using AI-powered background check tools have complained that the systems make mistakes, such as wrongly linking them to a different person with a criminal history.