# Best AI Note-Taking Software

  *By [Shalaka Joshi](https://research.g2.com/insights/author/shalaka-joshi)*

   AI note-taking software uses artificial intelligence, including NLP, speech-to-text, and machine learning, to automatically capture, transcribe, organize, and summarize information from meetings and conversations, integrating with calendars, video conferencing platforms, and CRM tools to help sales, customer success, support, and project management teams save time and increase productivity.

### Core Capabilities of AI Note-Taking Software

To qualify for inclusion in the AI Note-Taking category, a product must:

- Capture and convert conversations into accurate, real-time text
- Provide AI-powered capabilities to condense long conversations into concise summaries
- Integrate with video conferencing platforms and CRM tools
- Provide the ability for teams to share notes and collaborate on follow-up action items
- Support multiple languages and understand various accents to ensure accuracy

### Common Use Cases for AI Note-Taking Software

Business teams across sales, customer success, and project management use AI note-taking tools to eliminate manual note-taking and ensure key information is captured and acted upon. Common use cases include:

- Automatically transcribing and summarizing meetings so participants can stay engaged rather than taking notes
- Extracting follow-up action items and syncing them to CRM or project management tools
- Sharing structured meeting notes with teammates and stakeholders who were unable to attend

### How AI Note-Taking Software Differs from Other Tools

Unlike traditional [note-taking software](https://www.g2.com/categories/note-taking-software), which requires users to manually type, format, and manage notes, AI note-taking software automates the entire capture and summarization process. Its deep integrations with video conferencing, calendars, and [CRM software](https://www.g2.com/categories/crm) make it purpose-built for business workflows, going beyond general note-taking apps to deliver automated insights directly into the tools teams already use.

### Insights from G2 on AI Note-Taking Software

Based on category trends on G2, transcription accuracy and seamless CRM integration stand out as the most valued capabilities. Significant time savings from eliminated manual note-taking and improved meeting follow-through as primary outcomes of adoption.





## Category Overview

**Total Products under this Category:** 385


## Trust & Credibility Stats

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 101,200+ Authentic Reviews
- 385+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.


## Best AI Note-Taking Software At A Glance

- **Leader:** [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
- **Highest Performer:** [Lindy](https://www.g2.com/products/lindy-lindy/reviews)
- **Easiest to Use:** [Slack](https://www.g2.com/products/slack/reviews)
- **Top Trending:** [Fathom](https://www.g2.com/products/fathom-video/reviews)
- **Best Free Software:** [Fathom](https://www.g2.com/products/fathom-video/reviews)


---

**Sponsored**

### Fathom

Fathom is the #1-rated AI meeting partner that captures what matters and turns every conversation into clear, actionable outcomes. It surfaces decisions, makes every meeting searchable, and syncs insights directly into CRM and productivity tools – eliminating manual work. Named to G2’s 2026 Best Software Awards Top 100, and recognized by HubSpot as its 2025 Most Used App of the Year, Fathom is trusted by hundreds of thousands of companies worldwide to help individuals stay focused, teams stay aligned, and organizations move faster.



[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1011248&secure%5Bdisplayable_resource_id%5D=1011248&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1011248&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=156120&secure%5Bresource_id%5D=1011248&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-note-taking-software%3Fpage%3D13&secure%5Btoken%5D=06a06d47cc7011008cc3ea0d839ad908ac65163cff9aeb60e0987a93c8dc62be&secure%5Burl%5D=https%3A%2F%2Fwww.fathom.ai%2F&secure%5Burl_type%5D=company_website)

---

## Top-Rated Products (Ranked by G2 Score)
### 1. [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  Microsoft Teams is a comprehensive collaboration platform developed by Microsoft, designed to streamline communication and teamwork within organizations. It integrates chat, video conferencing, file storage, and application integration into a single interface, facilitating seamless collaboration across various devices and operating systems. As part of the Microsoft 365 suite, Teams enhances productivity by providing a centralized hub for team interactions and project management. Key Features and Functionality: - Chat and Messaging: Facilitates real-time text communication with individuals or groups, supporting rich text, emojis, stickers, and GIFs. - Video Conferencing: Offers high-quality video meetings with features like screen sharing, custom backgrounds, and live captions, accommodating both small team huddles and large webinars. - File Sharing and Collaboration: Enables secure file storage and sharing through integration with OneDrive and SharePoint, allowing multiple users to co-author documents simultaneously. - Integration with Applications: Supports integration with a wide range of Microsoft and third-party applications, enhancing workflow efficiency by bringing various tools into one platform. - Security and Compliance: Provides enterprise-grade security measures, including data encryption for meetings, chats, calls, and files, ensuring compliance with industry standards. Primary Value and Solutions Provided: Microsoft Teams addresses the challenges of modern workplace collaboration by unifying communication channels, reducing the need for multiple disparate tools. It enhances team productivity by centralizing resources, facilitating real-time collaboration, and ensuring secure information sharing. By integrating with the broader Microsoft 365 ecosystem, Teams offers a cohesive environment that supports remote work, hybrid teams, and in-person collaboration, adapting to the diverse needs of today's workforce.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 16,874


**Seller Details:**

- **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft)
- **Year Founded:** 1975
- **HQ Location:** Redmond, Washington
- **Twitter:** @microsoft (13,105,844 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/microsoft/ (227,697 employees on LinkedIn®)
- **Ownership:** MSFT

**Reviewer Demographics:**
  - **Who Uses This:** Software Engineer, Project Manager
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 39% Enterprise, 38% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (969 reviews)
- Team Collaboration (896 reviews)
- Communication (677 reviews)
- File Sharing (591 reviews)
- Easy Communication (584 reviews)

**Cons:**

- Slow Loading (418 reviews)
- Performance Issues (299 reviews)
- User Interface (261 reviews)
- Connectivity Issues (224 reviews)
- Performance Delays (181 reviews)

### 2. [Fathom](https://www.g2.com/products/fathom-video/reviews)
  Fathom is the #1-rated AI meeting partner that captures what matters and turns every conversation into clear, actionable outcomes. It surfaces decisions, makes every meeting searchable, and syncs insights directly into CRM and productivity tools – eliminating manual work. Named to G2’s 2026 Best Software Awards Top 100, and recognized by HubSpot as its 2025 Most Used App of the Year, Fathom is trusted by hundreds of thousands of companies worldwide to help individuals stay focused, teams stay aligned, and organizations move faster.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 6,736


**Seller Details:**

- **Seller:** [Fathom](https://www.g2.com/sellers/fathom)
- **Company Website:** https://www.fathom.ai/
- **Year Founded:** 2020
- **HQ Location:** San Francisco, CA
- **LinkedIn® Page:** https://www.linkedin.com/company/fathom-video (171 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** CEO, Founder
  - **Top Industries:** Marketing and Advertising, Computer Software
  - **Company Size:** 78% Small-Business, 19% Mid-Market


#### Pros & Cons

**Pros:**

- AI Summary (1502 reviews)
- Accuracy (1444 reviews)
- Helpful (1365 reviews)
- Ease of Use (1361 reviews)
- Note-taking (1115 reviews)

**Cons:**

- Meeting Management (415 reviews)
- Recording Issues (342 reviews)
- Missing Features (249 reviews)
- Call Issues (213 reviews)
- Recording Limitations (212 reviews)

### 3. [Slack](https://www.g2.com/products/slack/reviews)
  Slack is your single workspace that connects you with the people and tools you work with everyday, no matter where you are or what you do. With Slack you get real-time messaging through calls and chat, a searchable record of all your files and conversations, and integrations with a growing number of handy bots and apps. Now everyone can finally be on the same page and get their work done. Slack: It’s where work happens.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 37,079


**Seller Details:**

- **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce)
- **Company Website:** https://www.salesforce.com/
- **Year Founded:** 1999
- **HQ Location:** San Francisco, CA
- **Twitter:** @salesforce (581,281 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3185/ (88,363 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Software Engineer, Project Manager
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 41% Small-Business, 41% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (3620 reviews)
- Team Collaboration (3150 reviews)
- Communication (2994 reviews)
- Integrations (2216 reviews)
- Features (1937 reviews)

**Cons:**

- Notification Issues (1137 reviews)
- Missing Features (941 reviews)
- Limited Features (757 reviews)
- Overwhelming Experience (752 reviews)
- Channel Management (688 reviews)

### 4. [Krisp](https://www.g2.com/products/krisp/reviews)
  Krisp is a voice productivity and real-time AI communication platform that helps teams, contact centers, and developers deliver clearer conversations through real-time noise suppression, accent conversion, voice translation, transcription, summarization, and other AI-driven voice features. It provides a privacy-first, scalable audio solutions for calls, meetings, customer support, and embedded voice applications. Krisp brings together three AI-powered products in one platform—AI Meeting Assistant, AI Call Center, and Real-Time AI Voice SDK. It runs on-device or in the cloud and integrates seamlessly with all major conferencing platforms and developer environments. AI Meeting Assistant - Live transcription and recording without required bots - AI-generated meeting summaries, action items, and CRM sync - Noise, echo, and background voice cancellation for crisp audio - Multilingual support and custom vocabulary for industry terms AI Call Center - Real-time accent conversion for global customer communication - Instant voice translation across 80+ languages - AI Agent Assist for live knowledge prompts, after-call summaries, and coaching - Advanced noise, echo, and voice cancellation for clear, effective calls Real-Time AI Voice SDK - Voice isolation and turn-taking for natural voice AI interactions - Outbound Background Voice Cancellation (BVC) for real-time communication - Inbound and outbound Noise Cancellation (NC) - Accent Conversion for calls - Cross-platform libraries and wrappers for web, mobile, desktop, and server deployments Krisp is SOC 2, GDPR, HIPAA, and PCI-DSS certified and does not store voice data. Deployed on more than 200 million devices and processing over 80 billion minutes of conversations each month, it gives organizations a unified way to improve meeting productivity, raise contact center performance, and build advanced voice-enabled products


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 1,135


**Seller Details:**

- **Seller:** [Krisp Technologies, Inc.](https://www.g2.com/sellers/krisp-technologies-inc)
- **Company Website:** https://krisp.ai/
- **Year Founded:** 2017
- **HQ Location:** Berkeley, California
- **Twitter:** @krispHQ (6,419 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/krisphq/ (355 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** CEO, Software Engineer
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 46% Small-Business, 20% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (269 reviews)
- Noise Cancellation (224 reviews)
- Transcription (166 reviews)
- Reliability (154 reviews)
- Easy Setup (142 reviews)

**Cons:**

- Audio Issues (60 reviews)
- Inaccurate Transcription (57 reviews)
- Poor Transcription Accuracy (51 reviews)
- AI Inaccuracy (47 reviews)
- Noise Issues (44 reviews)

### 5. [Otter.ai](https://www.g2.com/products/otter-ai/reviews)
  Otter.ai is the leading AI Meeting Assistant that helps sales, marketing, product, finance, operations design, customer success, customer support and cross functional teams automatically record, transcribe, and summarize all their meetings, making it easy to recall action items and easily share key insights. Otter integrates with leading video conference platforms, including Zoom, Microsoft Teams, and Google Meet, to automatically join and generate meeting notes. Otter AI Chat is like having ChatGPT for your meetings, it allows meeting participants to ask Otter questions about the meeting, including “what did I miss”, or “write a follow-up email to all participants”. Otter offers iOS and Android Apps to make it easy to record and transcribe in-person meetings. Otter also allows users to import and transcribe pre-recorded audio and video files. Designed specifically for the workflow of sales teams, OtterPilot for Sales shortens sales cycles by capturing critical information in real-time and automating follow-up emails and sentiment analysis. OtterPilot for Sales integrates with Salesforce and Hubspot to help automate call reporting. Improve win rates by sharing best practices and coaching reps based on data-driven insights. Boost productivity and free up time by automating tedious tasks like note-taking and data entry so SDRs, Sale Reps, Account Executives, Customer Success Managers, Sales Leaders and CROs can focus all of their attention on the customer and closing more deals. Otter.ai has over 15 million registered users and has transcribed over a billion meetings. Otter was named a top AI App by The Wall Street Journal in June 2023.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 477


**Seller Details:**

- **Seller:** [Otter.ai](https://www.g2.com/sellers/otter-ai)
- **Company Website:** https://otter.ai/
- **HQ Location:** Mountain View, California
- **Twitter:** @otter_ai (17,103 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/35593855/ (280 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** CEO, Account Executive
  - **Top Industries:** Marketing and Advertising, Computer Software
  - **Company Size:** 70% Small-Business, 20% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (145 reviews)
- Helpful (123 reviews)
- Accuracy (105 reviews)
- Transcription (100 reviews)
- Meetings (96 reviews)

**Cons:**

- Recording Issues (66 reviews)
- Accuracy Issues (55 reviews)
- AI Inaccuracy (47 reviews)
- Inaccuracy (46 reviews)
- Missing Features (46 reviews)

### 6. [Zoom AI Companion](https://www.g2.com/products/zoom-ai-companion/reviews)
  Introducing Zoom AI Companion 3.0. AI Companion does more than save you time. It captures context, uncovers insights, and helps you deliver better work — from stronger customer conversations to faster, more-informed decisions. Get more insights from your conversations - Uncover critical information across your conversations, docs, and apps with note-taking capabilities and enterprise search. Be more effective with your time - Optimize your day with AI that helps handle the tedious work across meetings, docs, chat and more, so you can focus on what only you can do. Deliver high quality work faster for you - Level up your work and engage with your customers faster and better in a new AI work surface designed to get it right with minimal guidance.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 244


**Seller Details:**

- **Seller:** [Zoom](https://www.g2.com/sellers/zoom-a5000ea1-6d30-4ab4-b591-20723189ac97)
- **Company Website:** https://www.zoom.com
- **Year Founded:** 2011
- **HQ Location:** San Jose, CA
- **Twitter:** @zoom (1,044,537 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2532259/ (12,688 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 39% Small-Business, 35% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (134 reviews)
- Features (85 reviews)
- Helpful (68 reviews)
- Useful (68 reviews)
- Efficiency (63 reviews)

**Cons:**

- Missing Features (28 reviews)
- Inaccuracy (26 reviews)
- Limited Features (26 reviews)
- Accuracy Issues (23 reviews)
- Zoom Issues (21 reviews)

### 7. [ClickUp](https://www.g2.com/products/clickup/reviews)
  ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for humans and agents to work, together. Trusted by more than 20 million users worldwide, ClickUp is on a mission to maximize human productivity.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 11,423


**Seller Details:**

- **Seller:** [ClickUp](https://www.g2.com/sellers/clickup)
- **Company Website:** https://ClickUp.com
- **Year Founded:** 2017
- **HQ Location:** San Diego, California
- **Twitter:** @clickup (68,823 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/12949663/ (1,525 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** CEO, Project Manager
  - **Top Industries:** Marketing and Advertising, Computer Software
  - **Company Size:** 77% Small-Business, 18% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (4222 reviews)
- Task Management (3221 reviews)
- Features (3118 reviews)
- Project Management (2788 reviews)
- Organization (2589 reviews)

**Cons:**

- Missing Features (2040 reviews)
- Learning Curve (1753 reviews)
- Limited Features (1335 reviews)
- Not Intuitive (1183 reviews)
- Slow Loading (1155 reviews)

### 8. [Fellow](https://www.g2.com/products/fellow/reviews)
  Fellow is the only AI meeting assistant built from the ground up with privacy and security at its core. With both bot and botless recording options, Fellow gives teams full control over how meetings are captured — whether through a visible meeting bot or seamless, native recording with no bot required. Every recording, transcript, and summary is protected by enterprise-grade privacy and access controls, ensuring only the right people see the right information. Fellow delivers the most accurate AI meeting notes, transcripts, and summaries — and with Ask Fellow, you can instantly search across all your past meetings to surface key decisions, action items, and context without digging through notes. Leaders at Shopify, Aledade, Vidyard, and HubSpot trust Fellow to save their teams time and money by revolutionizing the way they meet.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 2,389


**Seller Details:**

- **Seller:** [Fellow Insights](https://www.g2.com/sellers/fellow-insights)
- **Year Founded:** 2017
- **HQ Location:** Ottawa, Ontario, Canada
- **LinkedIn® Page:** https://www.linkedin.com/company/appfellow/ (65 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Team Lead, Product Manager
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 38% Mid-Market, 32% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (692 reviews)
- Meeting Notes (534 reviews)
- Note-taking (503 reviews)
- Action Items (440 reviews)
- Organization (419 reviews)

**Cons:**

- Meeting Management (238 reviews)
- Task Management (88 reviews)
- Calendar Integration (82 reviews)
- Template Issues (82 reviews)
- Integration Issues (80 reviews)

### 9. [tl;dv](https://www.g2.com/products/tl-dv/reviews)
  tl;dv is an AI meeting assistant and official partner of Anthropic. It automatically records video, transcribes and get AI Insights from Google Meet, Zoom and MS Teams for FREE. With tl;dv you can: 🎥 Video record meetings automatically in top quality 💬 Receive highly accurate transcription with speaker tags 🌎 Transcribe into 40+ languages 📌 Timestamp and highlight important call moments 🔗 Share links to recordings automatically to Slack and e-mail 🔍 Search your call library for any word spoken in meetings 💡 Integrate call insights into CRMs like Salesforce or Hubspot 🎞 Edit recording & create clips ✔ Revisit and edit meeting action points and takeaways 🙋‍♀️ Tag stakeholders and colleagues at any point during call 📝 Generate AI Notes following popular templates (or your own) ✍ Generate insights across 100s of meetings 💡 Improve team performance with BANT/MEDDIC scorecards (or your own) 💡 Improve how your team handles customer objections. At tl;dv we are committed to protecting the confidentiality, integrity, and availability of your data at all times. Our services are designed with a privacy-first approach and are encrypted & GDPR compliant. Keeping your data safe is our priority. Over two million users have already levelled up their calls with tl;dv 🙌 tl;dv is not only a free alternative to other meeting recorders, but also the one that makes the most use of AI to surface insights and help you onboard faster and improve your team performance in an efficient way. tl;dv offers a very generous free plan, as well as a plan for AI enthusiasts and another for scaling Sales & CS teams.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 499


**Seller Details:**

- **Seller:** [tldx Solutions GmbH](https://www.g2.com/sellers/tldx-solutions-gmbh)
- **Year Founded:** 2021
- **HQ Location:** Aachen, NRW
- **Twitter:** @tldview (9,822 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/tl-dv (59 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** CEO, Founder
  - **Top Industries:** Computer Software, Marketing and Advertising
  - **Company Size:** 71% Small-Business, 23% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (225 reviews)
- AI Summary (170 reviews)
- Meetings (165 reviews)
- Helpful (159 reviews)
- Accuracy (139 reviews)

**Cons:**

- Recording Issues (71 reviews)
- AI Inaccuracy (50 reviews)
- Missing Features (43 reviews)
- Meeting Management (39 reviews)
- Accuracy Issues (35 reviews)

### 10. [Lindy](https://www.g2.com/products/lindy-lindy/reviews)
  Lindy is an AI workflow automation platform that helps businesses streamline operations by handling repetitive tasks at scale. With Lindy, you can build AI agents—without writing a single line of code—to automate tasks like responding to emails, scheduling meetings, enriching leads, recording and summarizing calls, and more. Key Features: ✅ No-Code AI Agent Builder – Create custom AI-powered assistants in minutes. ✅ 200+ App Integrations – Connect seamlessly with your CRM, email, calendar, and other business tools. ✅ End-to-End Automation – Automate outreach, data entry, meeting summaries, and follow-ups. ✅ Get Started with a Template – Hundred of templates to help you deploy AI agents as executive assistants, customer support chatbots, medical scribes, sales assistants, and more. ✅ Scalable & Adaptable – Customize workflows to fit your business needs, from small teams to enterprises. Check it out at lindy.ai


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 171


**Seller Details:**

- **Seller:** [Lindy](https://www.g2.com/sellers/lindy)
- **Year Founded:** 2023
- **HQ Location:** San Francisco, California, United States
- **Twitter:** @getlindy (23,883 Twitter followers)
- **LinkedIn® Page:** https://fr.linkedin.com/company/lindyai (66 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** CEO, Founder
  - **Top Industries:** Marketing and Advertising, Consulting
  - **Company Size:** 79% Small-Business, 5% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (125 reviews)
- Automation (57 reviews)
- Intuitive (44 reviews)
- Time-saving (42 reviews)
- Easy Setup (41 reviews)

**Cons:**

- Expensive (42 reviews)
- High Subscription Cost (35 reviews)
- Learning Curve (21 reviews)
- Limited Features (14 reviews)
- AI Inaccuracy (9 reviews)

### 11. [Fireflies.ai](https://www.g2.com/products/fireflies-ai/reviews)
  Fireflies is an AI voice assistant that helps transcribe, summarize take notes, and complete actions during meetings. Our AI assistant, Fred, integrates with all the leading web-conferencing platforms in the world like Zoom, Google Meet, Webex, & Microsoft Teams along with business applications like Hubspot, Slack, Trello, Asana, Salesforce, and more. Record: Instantly record meetings across all major web-conferencing platforms. Invite Fireflies or have it automatically capture them. Transcribe: Fireflies can transcribe live meetings or audio files that you upload. Skim the transcripts & listen to the audio simultaneously. Summarize: AI Super Summaries provides you with detailed meeting overviews, outlines, meeting notes, keywords and action items. Quickly track and skim through an entire meeting in 5 minutes! Collaborate: Add comments & flag important moments on calls for teammates to easily review. Search: Review an hour long call in less than 5 minutes. Filter to action items, dates, metrics, and other important topics. Integrate: Your meeting notes, transcripts, and recordings are more valuable when they are automatically synced with tools and platforms you already use. Log meeting notes, transcripts, and recordings in your CRM & collaboration apps like Salesforce, Hubspot, Slack, Zapier, and lots more. Analyze: Conversation Intelligence generates insights around talk time, topic trends, sentiment, and much more. The conversation intelligence suite allows you to identify what’s working and what is not on calls. Insights help you coach your sales team to close more deals. They help your recruiters hire top talent faster by identifying trends across candidate interviews. Your entire organization can build better products by tuning into the voice of your customer. Discover what messaging works and what doesn’t from customer and team interactions.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 739


**Seller Details:**

- **Seller:** [Fireflies.ai](https://www.g2.com/sellers/fireflies-ai)
- **Year Founded:** 2016
- **HQ Location:** San Francisco, CA
- **Twitter:** @firefliesai (7,494 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/10931378 (118 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** CEO, Founder
  - **Top Industries:** Consulting, Marketing and Advertising
  - **Company Size:** 79% Small-Business, 17% Mid-Market


#### Pros & Cons

**Pros:**

- AI Summary (102 reviews)
- Ease of Use (89 reviews)
- Transcription (86 reviews)
- Time-saving (84 reviews)
- Transcripts (78 reviews)

**Cons:**

- AI Inaccuracy (39 reviews)
- Meeting Management (32 reviews)
- Expensive (26 reviews)
- AI Limitations (23 reviews)
- Poor Summarization (21 reviews)

### 12. [Granola](https://www.g2.com/products/granola/reviews)
  Granola is an AI-powered platform designed to optimize cloud computing resources, enabling businesses to reduce costs and improve efficiency. By intelligently managing and scaling cloud infrastructure, Granola ensures that organizations only use the resources they need, eliminating waste and enhancing performance. Key Features and Functionality: - Automated Resource Optimization: Granola dynamically adjusts cloud resources based on real-time demand, ensuring optimal performance without over-provisioning. - Cost Management: The platform provides detailed insights into cloud spending, helping businesses identify and eliminate unnecessary expenses. - Performance Monitoring: Granola continuously monitors system performance, offering actionable recommendations to maintain optimal operations. - Scalability: It supports seamless scaling of applications, accommodating growth without manual intervention. - Integration: Granola integrates with major cloud service providers, offering a unified solution for multi-cloud environments. Primary Value and Problem Solved: Granola addresses the challenge of inefficient cloud resource utilization, which often leads to inflated costs and suboptimal performance. By automating resource management and providing actionable insights, Granola empowers businesses to maximize their cloud investments, ensuring they pay only for what they use while maintaining high performance and reliability.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 29


**Seller Details:**

- **Seller:** [Granola](https://www.g2.com/sellers/granola)
- **Year Founded:** 2023
- **HQ Location:** London, GB
- **LinkedIn® Page:** https://www.linkedin.com/company/meetgranola (77 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Computer Software
  - **Company Size:** 60% Small-Business, 30% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (9 reviews)
- Daily Use (7 reviews)
- Easy Setup (6 reviews)
- Intuitive (6 reviews)
- Note-taking (6 reviews)

**Cons:**

- Integration Issues (2 reviews)
- AI Inaccuracy (1 reviews)
- Lack of Integration (1 reviews)
- Limited Features (1 reviews)
- Limited Language Support (1 reviews)

### 13. [MeetGeek](https://www.g2.com/products/meetgeek/reviews)
  MeetGeek is an AI meeting assistant that automatically video records, transcribes, summarizes, and provides the key points from every meeting. Automatic note-taking keeps you focused on the conversation while it writes down all the important details for you. Now it’s easy to share customer feedback, requirements, or important updates with your team. They can easily stay in the loop and share knowledge while having fewer meetings. Using conversation analytics and tailored tips, you can finally understand where your meetings suffer and take action to improve them over time. Ideal for: - Consultants & Agencies - Focus on running high-quality consulting sessions, while all important information is automatically captured for you. - Sales & Account Managers - Extract insights from sales calls to enrich your CRM with more data to close deals faster. - Hiring & Recruiting - Focus on candidates’ competencies, instead of note-taking and make hiring decisions faster.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 478


**Seller Details:**

- **Seller:** [MeetGeek](https://www.g2.com/sellers/meetgeek)
- **Company Website:** https://meetgeek.ai
- **Year Founded:** 2020
- **HQ Location:** EU, RO
- **Twitter:** @MeetgeekA (246 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/meetgeek-ai/about (24 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** CEO, Founder
  - **Top Industries:** Marketing and Advertising, Computer Software
  - **Company Size:** 78% Small-Business, 20% Mid-Market


#### Pros & Cons

**Pros:**

- AI Summary (49 reviews)
- Ease of Use (45 reviews)
- Transcripts (29 reviews)
- Meetings (27 reviews)
- Accuracy (24 reviews)

**Cons:**

- Accuracy Issues (16 reviews)
- AI Inaccuracy (14 reviews)
- Meeting Management (14 reviews)
- Transcript Accuracy (13 reviews)
- Limited Language Support (12 reviews)

### 14. [Avoma](https://www.g2.com/products/avoma/reviews)
  Avoma is the only AI-first Growth Acceleration Platform designed for customer-facing teams at startups and scaleups. By combining AI Meeting Assistance with Conversational Intelligence and Revenue Intelligence, Avoma empowers teams to streamline workflows, enhance customer interactions, and accelerate growth. With Avoma, you can automatically schedule and record meetings, receive full transcripts and AI-generated notes, and sync actionable insights directly to your CRM. Its AI-powered technology helps capture crucial customer information before, during, and after meetings—providing real-time insights and auto-scoring sales and customer calls with AI-powered scorecards. Avoma’s advanced Revenue Intelligence capabilities streamline forecasting and pipeline reviews with deal engagement activity, deal health and risk scores, and automated win/loss analysis. Built to empower both customer-facing reps and leaders, Avoma provides actionable insights at every stage of the customer journey. For more information, visit avoma.com.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 1,344


**Seller Details:**

- **Seller:** [Avoma](https://www.g2.com/sellers/avoma)
- **Year Founded:** 2017
- **HQ Location:** Palo Alto, California
- **Twitter:** @AvomaInc (391 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/18128169/ (66 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Customer Success Manager, Account Executive
  - **Top Industries:** Computer Software, Marketing and Advertising
  - **Company Size:** 53% Small-Business, 46% Mid-Market


#### Pros & Cons

**Pros:**

- Helpful (19 reviews)
- Transcripts (18 reviews)
- Accuracy (15 reviews)
- Ease of Use (15 reviews)
- Transcription (15 reviews)

**Cons:**

- Recording Issues (11 reviews)
- AI Inaccuracy (10 reviews)
- Accuracy Issues (9 reviews)
- Transcript Accuracy (9 reviews)
- Inaccurate Transcripts (8 reviews)

### 15. [CogniAIX - Conversation AI Productivity Tool](https://www.g2.com/products/cogniaix-conversation-ai-productivity-tool/reviews)
  CogniAIX is a type of AI-powered conversation intelligence and meeting automation solution that helps professional teams capture spoken dialogue, extract actionable insights, and convert discussion outcomes into structured, trackable tasks — all within a single platform. Designed for organizations where meetings, interviews, and voice-based communication are central to daily operations, CogniAIX bridges the gap between what is said in a conversation and what actually gets executed afterward. The platform works by recording or accepting uploaded audio files (MP3, WAV, M4A, OGG, FLAC, AAC), then running them through its built-in AI agent, Cognia, which transcribes the audio in real time, identifies key decisions, flags action items, and generates structured meeting summaries. Users can convert flagged transcript lines directly into tasks with assigned owners, priority levels, and due dates — without switching to a separate project management tool. All transcripts, tasks, and meeting summaries are stored in a centralized Conversation Hub, which serves as a searchable knowledge base for the entire organization. CogniAIX is suited for a range of professional roles, including project managers, team leads, researchers, operations and HR personnel, marketing managers, and content creators or podcasters who need to organize and retrieve spoken content efficiently. Key features and capabilities include: Intelligent Transcription & Analysis: Converts live or uploaded audio into text in real time, using Natural Language Processing to identify decisions, action items, and key insights from within the conversation. Automated Task Management: Allows users to convert specific transcript lines into detailed tasks, complete with assignee, due date, priority level, and contextual notes, directly from the transcript view. Centralized Conversation Hub: Stores all meeting transcripts, summaries, and tasks in one searchable archive, enabling users to query past conversations and retrieve specific decisions or follow-ups on demand. Automated Distribution: Delivers AI-generated meeting summaries ("tidy minutes") via email immediately after a session ends, and supports PDF export and copy/paste for sharing content across other tools. Security & Data Sovereignty: Operates on a security-first architecture with cloud encryption, no third-party data sharing, user-controlled file scope, and a one-click deletion feature for searchable text. CogniAIX is accessible via web and mobile applications and supports both live recording and file upload workflows, making it usable across in-person meetings, remote calls, and asynchronous audio review scenarios.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 15


**Seller Details:**

- **Seller:** [CognitiAIX](https://www.g2.com/sellers/cognitiaix)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/106642645/ (1 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 63% Mid-Market, 31% Small-Business


### 16. [Obsidian](https://www.g2.com/products/obsidian/reviews)
  Obsidian stores notes privately on your device, so you can access them quickly, even offline. No one else can read them, not even us.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 7


**Seller Details:**

- **Seller:** [Obsidian](https://www.g2.com/sellers/obsidian)
- **Year Founded:** 2020
- **HQ Location:** Toronto, ON
- **LinkedIn® Page:** https://www.linkedin.com/company/obsidianmd/ (22 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 63% Small-Business, 38% Mid-Market


### 17. [Jamie](https://www.g2.com/products/jamie/reviews)
  Jamie is your AI meeting assistant that turns conversations into clear notes, highlights action items, and identifies speakers – all without joining as a bot. It works across all video platforms and offline, supports 90+ languages, and integrates with tools like Notion, Asana, Google Docs, and OneNote. Jamie keeps your data encrypted, GDPR-compliant, and secure in Europe, so you can focus on your meetings and never miss a key point.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 22


**Seller Details:**

- **Seller:** [Jamie](https://www.g2.com/sellers/jamie)
- **Year Founded:** 2021
- **HQ Location:** Cologne, DE
- **Twitter:** @meetjamie_ai (465 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/meetjamie-ai (27 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Computer Software, Marketing and Advertising
  - **Company Size:** 82% Small-Business, 5% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (16 reviews)
- Note Management (10 reviews)
- Accuracy (6 reviews)
- Transcription (5 reviews)
- Meeting Management (4 reviews)

**Cons:**

- AI Inaccuracy (3 reviews)
- Inaccurate Transcription (2 reviews)
- Poor Audio Quality (2 reviews)
- Recording Issues (2 reviews)
- Audio Issues (1 reviews)

### 18. [monday Work Management](https://www.g2.com/products/monday-com/reviews)
  monday work management is a flexible, AI-powered platform that empowers organizations to plan, execute, and scale any type of work in one place. It connects every level of work — from everyday tasks to company-wide initiatives — giving teams the freedom to work their way and leaders the visibility and control to turn strategy into impact.
 More than 245K customers worldwide, from fast-growing startups to Fortune 500 emterprises, rely on monday work management to operate smarter, move faster, and collaborate seamlessly across departments. Start your 14-day free trial and see monday work management in action.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 14,860


**Seller Details:**

- **Seller:** [monday.com](https://www.g2.com/sellers/monday-com-d88207e4-9e92-412d-903b-61cd13ca592b)
- **Company Website:** https://monday.com/
- **Year Founded:** 2012
- **HQ Location:** Tel Aviv
- **Twitter:** @mondaydotcom (40,849 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/mondaydotcom (3,774 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Project Manager, CEO
  - **Top Industries:** Marketing and Advertising, Information Technology and Services
  - **Company Size:** 61% Small-Business, 30% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (4038 reviews)
- Team Collaboration (2777 reviews)
- Project Management (2737 reviews)
- Organization (2658 reviews)
- Task Management (2417 reviews)

**Cons:**

- Missing Features (1721 reviews)
- Learning Curve (1186 reviews)
- Limited Features (1036 reviews)
- Not Intuitive (835 reviews)
- Limited Customization (746 reviews)

### 19. [Read AI](https://www.g2.com/products/read-ai-read-ai/reviews)
  Read AI is an AI copilot for wherever you work, making your meetings, emails, and messages more productive with summaries, content discovery, and recommendations.


  **Average Rating:** 4.0/5.0
  **Total Reviews:** 38


**Seller Details:**

- **Seller:** [Read AI](https://www.g2.com/sellers/read-ai)
- **Year Founded:** 2021
- **HQ Location:** Seattle, US
- **LinkedIn® Page:** https://www.linkedin.com/company/readinc/ (104 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services, Marketing and Advertising
  - **Company Size:** 62% Small-Business, 44% Mid-Market


#### Pros & Cons

**Pros:**

- Transcripts (10 reviews)
- Action Items (8 reviews)
- Ease of Use (8 reviews)
- Meeting Notes (8 reviews)
- Note-taking (7 reviews)

**Cons:**

- Meeting Management (8 reviews)
- Integration Issues (4 reviews)
- Poor Customer Support (4 reviews)
- Expensive (3 reviews)
- Inadequate Summarization (3 reviews)

### 20. [Tactiq](https://www.g2.com/products/tactiq/reviews)
  Tactiq is an AI-powered tool designed to enhance meeting productivity by providing real-time transcription and automated summaries. By integrating with platforms like Google Meet, Zoom, and Microsoft Teams, Tactiq captures live speech and converts it into accurate text, ensuring that no detail is missed during discussions. Leveraging OpenAI's technology, it generates concise summaries, extracts key action items, and organizes meeting insights, allowing teams to focus on collaboration without the distraction of manual note-taking. Key Features and Functionality: - Real-Time Transcription: Tactiq offers live speech-to-text conversion during meetings, supporting over 30 languages, which is particularly beneficial for international teams. - AI-Generated Summaries: Utilizing advanced AI, Tactiq distills lengthy meeting transcripts into concise summaries, highlighting key points and decisions made during the session. - Action Item Extraction: The tool identifies and assigns action items to relevant participants, streamlining follow-ups and ensuring accountability. - Speaker Identification: Tactiq detects and labels speakers, providing clarity on who contributed specific insights or decisions. - Integration with Productivity Tools: Users can export transcripts and summaries to platforms like Google Docs, Notion, Slack, and more, facilitating seamless collaboration and documentation. - Custom AI Prompts: Users can create and save custom AI prompts to generate specific meeting outputs, enhancing the relevance and utility of the summaries. Primary Value and User Solutions: Tactiq addresses the common challenges of manual note-taking and information overload in meetings. By automating transcription and summarization, it saves time, reduces the risk of missing critical information, and enhances team alignment. The tool's ability to extract actionable items and integrate with existing workflows ensures that meetings lead to tangible outcomes, boosting overall productivity and efficiency.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 17


**Seller Details:**

- **Seller:** [tactiq](https://www.g2.com/sellers/tactiq)
- **Year Founded:** 2020
- **HQ Location:** Sydney, AU
- **Twitter:** @TactiqHQ (797 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/tactiqhq/ (21 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services
  - **Company Size:** 82% Small-Business, 12% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (1 reviews)
- Easy Recording (1 reviews)
- Meetings (1 reviews)
- Time-saving (1 reviews)
- Transcription (1 reviews)

**Cons:**

- Accuracy Issues (1 reviews)
- AI Limitations (1 reviews)
- Inaccuracy (1 reviews)
- Integration Issues (1 reviews)
- Long Waiting Time (1 reviews)

### 21. [Brighthire.com](https://www.g2.com/products/brighthire-com/reviews)
  BrightHire is an AI-powered interview intelligence platform designed to enhance the hiring process by improving interview quality, efficiency, and fairness. By integrating seamlessly with existing tools like Zoom, Google Meet, and various Applicant Tracking Systems (ATS), BrightHire enables organizations to conduct structured, consistent interviews, capture comprehensive insights, and make data-driven hiring decisions. Key Features and Functionality: - Interview Planning: Utilize AI to create inclusive job descriptions and structured interview plans swiftly, ensuring a consistent and unbiased approach to candidate evaluation. - AI-Powered Interview Notes: Automatically record and transcribe interviews, generating detailed notes and highlights that allow interviewers to focus entirely on the candidate without the distraction of manual note-taking. - Decision Support: Provide hiring teams with interview highlights and collaborative tools to facilitate informed, equitable hiring decisions. - Interviewer Development: Offer AI-driven coaching and insights to help interviewers enhance their skills and improve the overall candidate experience. - Seamless Integrations: Integrate effortlessly with existing workflows, including ATS, video conferencing platforms, and collaboration tools like Slack and Teams, ensuring minimal disruption to current processes. Primary Value and Problem Solved: BrightHire addresses common challenges in the hiring process, such as unstructured interviews, biased decision-making, and inefficient workflows. By providing tools for structured interview planning, automated note-taking, and data-driven decision support, BrightHire helps organizations: - Reduce the number of interviews per hire by 27%, leading to a more efficient hiring process. - Increase pipeline efficiency by 35%, ensuring a smoother candidate journey. - Decrease candidate drop-off rates by 19%, enhancing the overall candidate experience. In essence, BrightHire empowers companies to make faster, more informed, and equitable hiring decisions, ultimately building stronger, more diverse teams.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 2


**Seller Details:**

- **Seller:** [BrightHire](https://www.g2.com/sellers/brighthire)
- **Year Founded:** 2019
- **HQ Location:** New York, US
- **Twitter:** @BrightHireAI (221 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/brighthire (56 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 50% Enterprise, 50% Small-Business


### 22. [Caption.Ed](https://www.g2.com/products/caption-ed/reviews)
  Caption.Ed is a live captioning, note-taking and AI-powered meeting assistant that helps organisations boost productivity, promote accessibility, and turn conversations into actionable insights. By automatically capturing and analysing spoken content, Caption.Ed ensures that no important detail is missed, enabling teams to focus on discussion rather than note-taking. Key features and benefits include: - Automatic transcription & summaries: Generate accurate transcripts and AI-powered summaries from calls, meetings, and webinars, ensuring clarity and accountability. - Real-time captions: Improve accessibility and engagement during live meetings, helping participants follow along and contribute effectively. - Actionable insights: Automatically highlight key discussion points, decisions, and action items to keep teams aligned and informed. - Seamless integrations: Works with Zoom, Microsoft Teams, Google Meet, and other collaboration tools. Enterprise-level security and single sign-on (SSO) make deployment easy and secure. - Time savings: Reduce hours spent on note-taking, follow-ups, and manual documentation. - Enhanced collaboration: Streamline communication, knowledge sharing, and team alignment across departments and remote teams. - Works in 55+ languages: Perfect for global organisations Who it’s for: - Professionals, students, and organisations needing accurate, actionable meeting insights. - Legal teams, healthcare consultants, sales leaders, financial advisors, and client-facing teams who rely on precise records and accountability. - HR, product, and executive teams looking to improve internal communication, collaboration, and productivity across distributed teams. Why Caption.Ed: Whether you’re a fast-growing startup, a college campus or an enterprise organisation, Caption.Ed provides a reliable, AI-driven solution to transform spoken conversations into actionable insights. Its intuitive interface, advanced AI capabilities, and seamless integrations make it a must-have tool for teams seeking to work smarter, stay organised, and maximise the value of every conversation.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 3


**Seller Details:**

- **Seller:** [CareScribe](https://www.g2.com/sellers/carescribe)
- **Year Founded:** 2018
- **HQ Location:** Bristol, GB
- **LinkedIn® Page:** https://www.linkedin.com/company/carescribeltd/ (46 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 67% Enterprise, 33% Mid-Market


#### Pros & Cons

**Pros:**

- Easy Recording (3 reviews)
- Useful (3 reviews)
- Accuracy (2 reviews)
- Ease of Use (2 reviews)
- Recording (2 reviews)

**Cons:**

- Integration Issues (1 reviews)

### 23. [Heidi AI](https://www.g2.com/products/heidi-ai/reviews)
  Heidi AI is a next-generation AI meeting assistant and conversation intelligence platform built to turn every discussion into clear, measurable outcomes. Designed for modern teams who spend countless hours in meetings, Heidi doesn’t just transcribe, she thinks, analyzes, and acts. Before every meeting, Heidi helps users set goals, prepare agendas, and align priorities based on CRM data, contact history, synced emails, and previous meetings. She highlights what matters most so every conversation starts with focus and purpose. During live calls, Heidi acts as a real-time copilot, detecting opportunities, risks, and emotional cues while guiding discussions toward clarity and impact. She discreetly notifies you of key signals such as hesitation, engagement shifts, or buying intent, and you can ask her anything during the meeting. She always has the full context. Afterward, Heidi delivers structured summaries, smart notes, and actionable next steps, automatically synced with CRMs, calendars, and project management tools. Her intelligent CRM layer updates contact profiles with insights, relationship strength scores, and follow-up priorities, giving teams a dynamic and living view of every account or stakeholder. Heidi empowers teams across Sales, Marketing, Consulting, and Operations to perform better through AI-driven insights, coaching intelligence, and performance analytics. She captures the “why” behind conversations, not just the “what”, revealing sentiment, trust levels, and collaboration dynamics to uncover patterns and predict outcomes. With integrations for Zoom, Google Meet, Microsoft Teams, Salesforce, HubSpot, and more, Heidi makes collaboration effortless. Her multilingual transcription, behavioral analysis, and emotional intelligence ensure you never lose context, even across global teams. By combining meeting management, AI note-taking, and sales intelligence, Heidi delivers clarity, speed, and confidence, helping leaders make smarter decisions, boost productivity, and close more deals. Keywords: AI Meeting Assistant, Conversation Intelligence, Sales Coaching, Sales Intelligence, Meeting Management, Decision-Making Software, AI CRM, Smart Notes, Sales Analytics, Business Intelligence.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 2


**Seller Details:**

- **Seller:** [Heidi AI](https://www.g2.com/sellers/heidi-ai)
- **Year Founded:** 2023
- **HQ Location:** Strasbourg, France
- **LinkedIn® Page:** https://www.linkedin.com/company/hi-heidi-ai/ (1 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 50% Enterprise, 50% Small-Business


#### Pros & Cons

**Pros:**

- Action Items (2 reviews)
- Ease of Use (2 reviews)
- Meeting Summaries (2 reviews)
- Note-taking (2 reviews)
- Participant Engagement (2 reviews)

**Cons:**

- Difficult Setup (1 reviews)
- Integration Issues (1 reviews)
- Lack of Integration (1 reviews)

### 24. [Capacities](https://www.g2.com/products/capacities/reviews)
  Capacities is a versatile note-taking and knowledge management application designed to help users organize and connect their thoughts in a natural, intuitive manner. By moving away from traditional folder-based systems, Capacities introduces an object-oriented approach, allowing users to create and link various content types such as people, books, meetings, and projects. This method fosters a dynamic network of ideas, enhancing creativity and productivity. Key Features and Functionality: - Custom Object Types: Users can define their own object types with specific properties, tailoring the system to their unique needs. - Templating: Streamline workflows by creating templates for frequently used content structures, facilitating faster and more consistent note creation. - Page Layouts: Choose from various layouts—profile, encyclopedia, index card, or standard page—to present content in the most effective format. - Powerful, Block-Based Editor: Utilize a flexible editor that supports toggles, lists, headings, and markdown-based shortcuts for efficient content creation. - Media Integration: Enrich notes with images, tweets, files, audio, and embeds to create comprehensive and engaging content. - Full-Text Search: Quickly locate information across all notes with a robust search function. - Contextual Backlinks and Tagging: Establish rich connections between notes using backlinks and tags, creating a cohesive network of ideas. - Block Linking: Link to individual blocks within notes, allowing for content reuse and enhanced interconnectivity. - AI Assistant: Leverage an integrated AI assistant to interact dynamically with content, ask questions, and generate new ideas. - Mobile App: Access and edit notes on the go with a companion mobile app, ensuring productivity across devices. Primary Value and User Solutions: Capacities addresses the challenges of information overload and disorganized note-taking by providing a structured yet flexible environment for knowledge management. Its object-based system mirrors natural thought processes, enabling users to build a personalized network of information. This approach not only enhances the organization of ideas but also uncovers hidden connections, fostering deeper understanding and innovation. By integrating powerful tools like AI assistance and customizable templates, Capacities empowers users to transform the vast influx of daily information into a coherent and actionable knowledge base.


  **Average Rating:** 4.0/5.0
  **Total Reviews:** 1


**Seller Details:**

- **Seller:** [Capacities](https://www.g2.com/sellers/capacities)
- **Year Founded:** 2022
- **HQ Location:** Europe, DE
- **LinkedIn® Page:** https://www.linkedin.com/company/capacitieshq (6 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Small-Business


### 25. [Decisions AI](https://www.g2.com/products/decisions-ai/reviews)
  Decisions is an AI-driven meeting management solution built for enterprise teams that rely on Microsoft Teams and Office 365. Designed to transform the way organizations meet, Decisions brings structure, accountability, and clarity to every stage of the meeting process—before, during, and after. Whether your teams are meeting in-person, remote, or hybrid, Decisions helps ensure that every conversation leads to action and impact. Meetings are where key decisions happen, yet too often they lack direction, focus, or follow-through. Decisions solves this with intelligent tools that streamline agenda planning, time management, real-time collaboration, and post-meeting documentation—all embedded directly into your Microsoft environment. With AI features like smart agenda suggestions, instant meeting summaries, and personalized briefings, leaders save hours while staying aligned and informed—without switching tools or changing how they work. Enterprise leaders choose Decisions because it scales with complex teams and governance needs. From Fortune 500 companies to global nonprofits, our customers trust Decisions to standardize meeting processes across departments, drive cross-functional collaboration, and improve meeting culture. AI credits are included with every license, making it easy to roll out transformative capabilities across the organization quickly and cost-effectively. With Decisions, teams can build agendas collaboratively, run more focused meetings, and leave with clear decisions, tasks, and documentation—automatically synced to Microsoft Planner and To Do. Feedback tools and engagement metrics provide visibility into what’s working and where to improve, so every meeting gets smarter over time. If your organization is ready to elevate meetings from time sinks to strategic drivers, it’s time to try Decisions.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 396


**Seller Details:**

- **Seller:** [Decisions AI](https://www.g2.com/sellers/decisions-ai)
- **Company Website:** https://www.meetingdecisions.com/
- **Year Founded:** 2016
- **HQ Location:** Oslo, NO
- **Twitter:** @decisions (472 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/meetingdecisions/ (76 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Executive Assistant, Project Manager
  - **Top Industries:** Hospital & Health Care, Information Technology and Services
  - **Company Size:** 39% Small-Business, 36% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (75 reviews)
- Agenda Management (57 reviews)
- Meeting Minutes (57 reviews)
- Action Items (49 reviews)
- Efficiency (38 reviews)

**Cons:**

- Meeting Management (30 reviews)
- Learning Curve (19 reviews)
- AI Inaccuracy (18 reviews)
- Task Management (17 reviews)
- Limited Functionality (16 reviews)



## Parent Category

[Artificial Intelligence Software](https://www.g2.com/categories/artificial-intelligence)



## Related Categories

- [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence)
- [Transcription Software](https://www.g2.com/categories/transcription)
- [AI Meeting Assistants Software](https://www.g2.com/categories/ai-meeting-assistants)