Best AI Customer Support Agents Software - Page 36

Invent

Invent AI Assistants: Omnichannel AI Platform for Automated Customer Service, Voice & Chatbot Automation, and White‑Label Solutions Invent AI Assistants is a powerful omnichannel AI platform that empowers companies to create, deploy, and manage intelligent virtual assistants for chat, voice, and live agent support across all major messaging channels and platforms. Our solution enables businesses to deliver fast, consistent, and scalable customer service automation, significantly reducing cost per conversation while improving customer satisfaction. Invent seamlessly integrates with over 140 business tools, WhatsApp Buisness, Instagram, Gmail, including top CRMs, email providers, calendars, and payment gateways, allowing AI assistants to automate real business actions such as booking appointments, processing payments, updating records, and more. Unlike basic chatbots that only reply, Invent's AI assistants take action and solve customer inquiries end-to-end. Designed for modern enterprise needs, our platform features: ✧ Unified inbox for seamless collaboration between AI and human support agents ✧ Multi-organization and multi-vertical support for agencies or large enterprises ✧ Advanced analytics for actionable insights and performance tracking ✧ Custom integrations to fit any workflow ✧ SOC 2 Type II compliant security for peace of mind ✧ No limits on the number of AI assistants, use cases, or support agents Invent is also a fully white-label AI assistant platform, customize branding, logo, domain, support portal, roles, and permissions so your digital customer service feels entirely your own. Experience the easiest way to launch omnichannel customer support automation, integrate with your favorite software in one click, and deliver smarter, faster customer experiences across chat, voice, and messaging apps.

Average Rating: 5.0/5.0

Total Reviews: 1

Invoke Labs

Inxide

IrisAgent

IrisAgent is an AI-powered customer support automation platform that enhances support operations by autonomously resolving over 50% of support tickets across chat, email, and voice channels. By integrating with existing helpdesk systems like Zendesk, Salesforce, Intercom, Freshworks, and HubSpot, IrisAgent deploys within 24 hours, providing accurate, context-aware responses grounded in your organization's knowledge base and backend systems. Trusted by companies such as Dropbox, Zuora, and Tekion, IrisAgent ensures high accuracy without hallucinations, streamlining support processes and improving customer satisfaction. Key Features and Functionality: - Autonomous Ticket Resolution: Utilizes generative AI to resolve a significant portion of support tickets without human intervention, reducing workload and response times. - Seamless Integration: Natively integrates with popular helpdesk platforms, enabling quick deployment and minimal disruption to existing workflows. - Proactive Support: Identifies and addresses potential issues before they escalate, enhancing customer experience and reducing churn. - Automatic Knowledge Generation: Transforms resolved tickets into structured knowledge base articles, keeping documentation up-to-date without manual effort. - AI Sentiment Analysis: Analyzes customer interactions to gauge sentiment, allowing support teams to prioritize and tailor responses effectively. - Automatic Ticket Routing: Intelligently tags and routes tickets to the appropriate agents or departments, ensuring efficient handling of inquiries. Primary Value and Solutions Provided: IrisAgent empowers support teams to deliver faster, more accurate resolutions by automating routine tasks and providing actionable insights. By handling repetitive inquiries, it allows human agents to focus on complex issues that require a personal touch. The platform's proactive capabilities help in identifying root causes of recurring problems, leading to continuous improvement in products and services. Overall, IrisAgent enhances operational efficiency, reduces support costs, and elevates customer satisfaction by ensuring timely and precise support interactions.

ITyX Solutions

JARABOT

Jarabot is an AI-first omnichannel contact center that automates customer support and actively drives revenue. Using native Voicebots, Mailbots, and Chatbots, it resolves up to 75% of routine inquiries instantly and recovers abandoned carts across 90+ languages.

Jasping

JasPing is an AI-powered customer service platform that goes beyond traditional chatbots. Our AI agents handle voice calls, WhatsApp, web chat, Instagram, and Facebook Messenger — and actually take action: booking appointments, creating CRM leads, sending emails, and managing files automatically. Zero coding required. Train your agent in minutes by uploading documents or scanning your website. JasPing learns your business instantly and communicates consistently across every channel. Built for SMEs and growing teams. Starting at €49/month with transparent usage-based pricing. Enterprise-ready with GDPR compliance, end-to-end encryption, and SOC 2 controls. Key capabilities: Natural voice reception with ultra-realistic AI 24/7 WhatsApp and web chat automation Real-time calendar booking and CRM sync 50+ language support Smart human handoff for complex issues Seamless integration with HubSpot, Salesforce, Pipedrive, Zoho, Google Calendar, Shopify, Zendesk, and 25+ more tools

Jio Haptik

Jubala

Jubala is an advanced AI voice agent platform designed to streamline and automate customer communications and appointment scheduling processes. Acting as an intelligent virtual assistant, it ensures seamless interactions by handling tasks that would otherwise require human intervention. The platform is particularly well-suited for industries like healthcare, offering robust scheduling integration to simplify appointment management. Operating 24/7, Jubala is capable of managing inbound calls even during off-hours or when staff are unavailable, ensuring no customer inquiry goes unanswered. By leveraging cutting-edge AI technology, Jubala enhances operational efficiency, reduces workload for staff, and improves the overall customer experience. Its ability to integrate with existing systems and provide consistent, reliable service makes it an invaluable tool for businesses looking to optimize their communication processes and maintain high levels of customer satisfaction.

JyskHub

JyskHub is a plug-and-play AI assistant for small and local businesses in Denmark and the EU. You add your products, services and FAQs; JyskHub answers customer questions directly on your website — 24/7, in each visitor's own language. It captures names and phone numbers as leads and sends you an instant notification (Telegram), so you never miss a customer who writes after hours. Key features: • Multilingual replies out of the box (Danish, English and more) • EU-hosted AI model — no API key or setup required • Lead capture + instant Telegram notifications • Lightweight chat widget — one script on any website • Visit history and a knowledge base built from your own content Plans from 299 DKK/month. 14-day free trial, no credit card. A simpler, EU-hosted alternative to Chatbase, Tidio and Intercom.

Kalinda AI

KalTalk

Karakuri

Karoo

katarai