Best AI Customer Support Agents Software - Page 28

Daemix

Dante AI

Dante AI is AI customer service that runs itself. Train an AI agent on your website, documents, or knowledge base - it goes live in 60 seconds and answers customer questions accurately in over 100 languages, via chat or voice. Human handoff is built in. When your AI agent reaches its limits, it transitions the conversation to your team in one message. Every conversation is tracked with resolution rates and satisfaction scores. Deploy as a website widget, standalone page, custom domain, or through the API. Capture leads mid-conversation. Export chat records for compliance. Connect to your existing tools through Zapier and native integrations. No code required. Free to start. Paid plans from $29/month.

Average Rating: 4.8/5.0

Total Reviews: 3

Dapto Frontdesk

Dapto Frontdesk is an AI front desk for your website and email inbox. It answers customer questions 24/7 using your business information, qualifies inquiries, captures lead details, books appointments, follows up with prospects, and hands conversations to your team when needed. Unlike a traditional website chatbot that only answers questions in a chat window, Dapto Frontdesk can handle incoming conversations across your website and email, helping businesses respond faster and move inquiries toward a next step. Dapto Frontdesk can connect with calendars, CRMs, and other business tools to turn conversations into actions such as capturing a lead, booking a meeting, routing an inquiry, or following up. Key capabilities include: AI agent for website conversations AI agent for incoming email Answers grounded in your business information Lead capture and qualification Appointment booking Automatic follow-up Human handoff CRM and calendar integrations Multilingual conversations Conversation analytics Website Agent → Email Agent → Answer → Qualify → Book → Follow Up → Human Handoff

delight.ai

Delight.ai is an AI concierge for customer service, developed by Sendbird, designed to enhance user interactions across multiple communication channels. This innovative solution is tailored for businesses in various sectors, including retail, travel, media, technology, and on-demand services. Delight.ai's primary function is to maintain a customer's history and context throughout different platforms such as chat, voice, SMS, email, and WhatsApp, ensuring that conversations can seamlessly transition without requiring customers to repeat themselves. The target audience for Delight.ai includes customer service teams and businesses seeking to improve their customer engagement and operational efficiency. By leveraging the Agent Memory Platform (AMP), organizations can provide a more cohesive and personalized experience for their customers. This is particularly beneficial in industries where customer inquiries may span multiple interactions or require detailed context to resolve effectively. Delight.ai not only answers questions but also performs tasks such as booking appointments, rescheduling, and updating accounts through its Actionbooks feature. This functionality is designed to draft actions for human review, ensuring that any changes are carefully considered before implementation. Delight.ai also addresses complex customer interactions through its Agent Steward feature, which takes ownership of cases that may require extended attention or span multiple sessions and systems. This capability allows for a more thorough resolution process, reducing the likelihood of customer frustration that can arise from disjointed communication. The platform's Trust OS provides essential tools for teams, including an audit log, version control, and an emergency off switch, which collectively enhance the oversight and reliability of the AI agent. These features ensure that any modifications to the AI can be reviewed and tested before they impact customer interactions. In terms of compliance and security, Delight.ai holds several important certifications, including GDPR, CCPA, ISO 42001:2023, and ISO 27001:2022, along with a HIPAA Type I report and a SOC 2 Type II report. This commitment to data protection and privacy is crucial for businesses that handle sensitive customer information. The pricing model is based on resolved conversations rather than per seat, allowing teams to scale their customer service capabilities without incurring excessive costs. This structure makes Delight.ai a flexible and efficient solution for organizations looking to enhance their customer service operations while maintaining control over their expenditures.

Depth Health

Depth Health is a comprehensive healthcare platform designed to enhance patient care and streamline medical operations. By integrating advanced technologies, it offers a suite of tools that facilitate efficient communication, data management, and decision-making for healthcare providers. Key features and functionality include: - Electronic Health Records (EHR): Secure storage and easy access to patient medical histories, ensuring accurate and up-to-date information for healthcare professionals. - Telemedicine Services: Enables virtual consultations, allowing patients to connect with doctors remotely, thereby increasing accessibility and convenience. - Appointment Scheduling: Simplifies the booking process for both patients and staff, reducing administrative workload and minimizing scheduling conflicts. - Billing and Insurance Management: Automates billing processes and manages insurance claims, improving financial operations and reducing errors. - Data Analytics: Provides insights through data analysis, aiding in informed decision-making and identifying trends in patient care. The primary value of Depth Health lies in its ability to centralize and streamline various healthcare processes, leading to improved patient outcomes, enhanced operational efficiency, and reduced administrative burdens for medical professionals.

DeskClone AI

DeskClone AI is a platform for building AI support agents that clone the expertise of your best support people - not a chatbot, not a copilot, but an autonomous AI agent that resolves customer issues end-to-end. You don't configure workflows or train machine learning models. You describe your support requirements in plain language to Jarvis, the platform's built-in AI builder, or hand it your existing docs and spec sheets - and Jarvis builds the agent, loads its knowledge, connects it to the tools you already run, and publishes it with a one-line embed code. Every change Jarvis makes is journaled and reversible, so teams can iterate quickly without fear of breaking what already works. Once live, your agent answers from your documentation, past tickets, and email history - resolving issues the way your best person would: order lookups, refunds/replacement orders, account fixes, subscription changes, bookings, etc. It acts right inside your own product or wherever your team already works - Shopify, Stripe, Jira, your helpdesk - and reaches virtually any other system through custom APIs or MCP servers. You control how much autonomy your agent has, from fully hands-off to a human reviewing every sensitive action before it executes. Data is encrypted in transit and at rest, PII is scrubbed and secrets redacted automatically, and DeskClone AI is built with security controls designed to meet SOC 2 requirements, aligned to GDPR, CCPA, and DPDP. DeskClone AI uses flat monthly pricing instead of charging per resolution or per seat. Your bill stays the same whether your agent handles a hundred conversations or five hundred, so support teams can scale volume without bracing for an unpredictable bill every month. Every plan includes unlimited knowledge base storage, unlimited team members, and unlimited clients. DeskClone AI is built for growing SaaS, e-commerce, fintech, and developer-tools companies where support tickets are starting to pile up faster than the team can handle them. At its core is a simple belief: your best people are wasted answering the same questions over and over. DeskClone AI smartly takes on the routine, so they're free to do the work only a human can do.

Deskio Ai

Deskio Ai is an AI receptionist software that automates customer interactions across websites, WhatsApp Business, SMS, and more, supporting English, Spanish, Portuguese, and Roman Urdu. It handles inquiries, schedules appointments, and qualifies leads without human intervention. The platform syncs appointment bookings with calendars and CRM systems, asks relevant questions to qualify leads, and transfers conversations to human staff via a live inbox when needed. It supports text and voice-based chats. Deskio Ai offers industry-specific features for dental clinics, insurance agencies, and real estate. Dental practices benefit from no-show risk predictions and automated reminders, while insurance agencies use plan pricing tools and eligibility checks. Real estate professionals match clients with properties based on preferences. The software can be embedded into websites or used as a standalone chat page, requiring minimal setup by adding business info and embedding a code snippet.

Diabolocom

Diabolocom is a leading European provider of AI-first cloud contact center and customer experience solutions. Our platform helps organizations manage omnichannel customer interactions at scale while improving service quality, agent productivity, and operational efficiency. Built on proprietary AI technologies, native telecom infrastructure, and advanced CRM integrations, Diabolocom helps customer service and sales teams deliver faster, smarter, and more personalized interactions. Our all-in-one platform supports inbound and outbound communications, high-volume call management, auto-dialing, workflow automation, real-time monitoring, and AI-powered assistance for agents and supervisors. It helps teams manage every customer interaction more efficiently, from first contact to final resolution. Diabolocom provides the essential features businesses need to manage customer interactions effectively, while continuously innovating with sovereign AI solutions designed for customer service and sales teams. Our AI-powered solutions include: - Interactive Virtual Agent, - Agent Assist, - Augmented Quality Monitoring. Interactive Virtual Agent helps businesses provide 24/7 customer support. It answers customer requests automatically and can be configured easily through Diabolocom’s interface. When human assistance is needed, the interaction can be transferred smoothly to an agent. Agent Assist supports agents in real time during customer conversations. It combines conversation analytics, automated call summaries, next-best-action recommendations, form completion, knowledge base access, and automated workflows. This helps agents save time, reduce manual work, and provide more accurate answers. Augmented Quality Monitoring helps supervisors evaluate customer interactions at scale. With AI, teams can review far more calls than would be possible manually. They can identify coaching opportunities, detect quality trends, and monitor performance through clear dashboards. Together, these capabilities help businesses automate repetitive tasks, improve quality management, strengthen customer engagement, and make faster, data-driven decisions. Diabolocom’s innovation has been recognized by Frost & Sullivan with the 2024 Product Leadership Award and the 2026 European Technology Innovation Leadership Award. For over 20 years, Diabolocom has supported more than 400 clients and now operates in over 60 countries, with 175+ employees across 8 global offices.

Average Rating: 4.2/5.0

Total Reviews: 34

Dialogus

DialOnce

DialOnce, a software publisher specializing in omnichannel customer relationship optimization, is developing an AI platform to host, orchestrate and pilot customer and advisor contact paths.

Dispatchly AI - AI Workers for Traders

Dispatchly is the AI dispatcher that answers every call, books more jobs, and keeps your home service business running 24/7.

Dodo

Dunefox AI

Dunefox – AI Customer Support, Lead Management & Sales Automation Platform Dunefox unifies AI customer support, lead management, and marketing & sales into one platform, helping businesses stop juggling multiple disconnected tools. Built as an all-in-one AI chatbot and customer engagement suite, Dunefox offers AI chatbot solutions for Indian businesses, automating lead capture, WhatsApp engagement, and bookings, with a free trial available. Key Features: Omnichannel AI Chatbot — Turn conversations across WhatsApp, Instagram, Facebook Messenger, and Telegram into sales automatically, with Dunefox responding instantly to product questions and following up with leads. AI Voice Support — Handle customer calls with AI-powered voice assistants that understand context and provide instant support over the phone. Multilingual Support — Dunefox understands and responds across languages, so customers can communicate in the language they're most comfortable with, while agents focus on service instead of translation. Smart Conversation Memory — Dunefox remembers every customer interaction across conversations and channels, keeping past messages and context attached to each customer for faster, more consistent service. AI-Powered Knowledge Base — Upload website content, PDFs, or FAQs, and Dunefox transforms them into structured knowledge for both automated support and internal agent guidance. Notably, Dunefox AI is grounded entirely in the knowledge base and never fabricates answers or pulls from general web knowledge — if it doesn't know, it escalates. Automated Lead Qualification — Dunefox scores, routes, and prioritizes prospects automatically across WhatsApp, Instagram, and website chat based on real conversation data. Multimodal AI Understanding — Dunefox goes beyond basic chatbots by understanding inputs across voice, images, and documents, adapting to how customers already communicate rather than forcing them to adapt. Smart Routing — Dunefox automatically routes incoming queries to the right team member, reducing delays.

DYDU (Do You Dream Up)

ease-AI-native-support-system-for-shopify

ease, the AI-native support system for Shopify. Autonomous AI support handles Shopify customer inquiries, returns, and complaints, with exceptions routed to humans. €1 per resolved contact, GDPR compliant, hosted in Germany.