Best AI Customer Support Agents Software - Page 22

Atendio

Atendyo

Atendyo is an AI assistant for any website (shops, clinics, law firms, restaurants, schools…) and for WhatsApp Business. Paste your website address and in about a minute you're chatting with an assistant that has already read it, without signing up. It answers only from your business content (pages, policies, PDFs and catalog) and in each customer's language, 50+ of them. When it doesn't have the answer it says so, collects the customer's contact and emails it to you. The chat is labelled as an AI assistant. You install it by pasting one line on any website. The dashboard has steps for WordPress, Wix, Squarespace, Webflow and custom sites, and there's a Shopify app with live catalog and orders. It costs €29 a month including VAT, with no lock-in and no per-conversation fees. On WhatsApp, Meta charges its own fees above 1,000 replies a month per number. The demo with your website is free and needs no signup, and the free account, no card, gives you the full dashboard with an assistant that answers on its demo page (not on your site). To put it on your site you start a 15-day trial with a card: you pay €0 that day and see the exact date of the first charge. Cancel in one click. On the Shopify App Store there's a Free plan with 50 conversations a month and a Standard plan at $29 a month with a 14-day trial. We're a Spanish company based in Barcelona. The application and database run in Germany, and we publish which provider processes each piece of data and where.

Attuned Intelligence

AutoJoy

AutoJoy is an AI receptionist built exclusively for auto repair shops, mobile mechanics, and auto service businesses. It answers every inbound call instantly, books appointments automatically, and filters spam calls 24/7, even after hours. Unlike traditional auto repair software, AutoJoy replaces your voicemail entirely. When customers call after hours or when your team is slammed, AutoJoy handles the conversation, captures vehicle details, and schedules the appointment so you never lose a job to a competitor who picked up first. Every call is transcribed and organized in a unified inbox, giving your entire team full visibility into every customer interaction. Built for single operators, mobile mechanics, and independent shops tired of missing calls and losing revenue. Setup takes under an hour with no long-term contracts required. Plans feature an affordable base fee plus usage-based pricing. Free pilot available.

auxx.Ai

AVA

AVA is Get My Parking’s AI-powered customer support solution, designed for operators who want to provide 24/7 service without adding staff. Available exclusively with ExpressLane, AVA delivers multilingual, noise-proof, and location-trained support at the exit kiosk. Top Features: 📉 Reduces support calls by handling routine questions 🌍 Multilingual conversations with parkers 🔊 Noise-proof voice clarity in any environment 📍 Location-trained knowledge (rules, pricing, events) 📞 Smart escalations to your team or live agents

Avenai

Avenai is an AI-powered integration assistant designed for API-first SaaS companies, transforming API documentation into an interactive, self-learning support system. By embedding Avenai, businesses can provide instant, accurate answers to developers' integration questions, significantly reducing support tickets and accelerating the onboarding process. Key Features and Functionality: - Self-Learning AI: Continuously improves accuracy through user feedback, becoming more effective with each interaction. - Service Isolation: Ensures that each API or service provides isolated answers, preventing cross-contamination and maintaining relevance. - Multi-Language Code Support: Generates code examples in various languages, including cURL, Python, and JavaScript, with over 90% accuracy. - Easy Integration: Offers a simple link that can be added to documentation, emails, or support pages, making it accessible across multiple platforms. - 24/7 Availability: Provides instant answers at any time, reducing wait times and enhancing customer satisfaction. Primary Value and Problem Solved: Avenai addresses common challenges faced by API-first companies, such as repetitive integration questions, delayed customer onboarding, and overwhelmed support teams. By automating first-line support and offering immediate, accurate responses, Avenai reduces the volume of support emails, shortens integration times, and allows engineering teams to focus on more complex tasks. This leads to faster go-live times for customers, improved developer satisfaction, and a more efficient support process.

Aviy

Avolv.ai

Avolv.ai is field service management software for pool service, cleaning, and other route-based home service companies. It runs the whole business in one system, from the first customer text to the paid invoice, so an operator is not stitching together a separate scheduler, QuickBooks, a texting app, and an answering service. When a customer sends a text, a photo, or a video, Avolv reads it, sizes the job against the company’s own catalog, and drafts a quote in about sixty seconds, in English or Spanish. An AI receptionist answers every call around the clock, captures the job, and books it onto the schedule. Dispatch and routing order each stop by drive time, and the offline-first mobile app keeps techs working in backyards with no signal, including pool chemistry logging with AI meter scanning. On the back end, invoices push into QuickBooks Online line by line and payments post back on their own, Stripe handles card payments and auto-pay, and recurring billing runs on schedule. A CRM pipeline, proposals with e-signature, marketing campaigns, and review requests cover the front of the business, and voice-to-invoice lets a tech bill a job by talking it through from the truck. Avolv is priced per service location, month to month, with no contract and no per-user or per-truck fees. Setup is a one-time fee scoped to your data migration and quoted before you commit, and annual billing saves ten percent. The company is based in Apollo Beach, Florida, and sold across the United States, and the founder runs sales, onboarding, and support, so customers reach the person who built the product.

Awaaz Labs

A compliant and self improving AI front desk system around the clock without human intervention. The platform supports multiple languages, including Arabic, English, Hindi, and Urdu. Awaaz Labs handles follow-ups for missed inquiries, callbacks for no-shows, and requests reviews post-appointment. Conversations are transcribed and scored for visibility while complex queries are routed to human staff. The platform integrates with existing tools, requires no system changes, and becomes operational within weeks following a pilot phase.

Ayudo

Ayudo is an AI Customer Support Agent platform that helps businesses automate and manage customer service interactions using intelligent agents across chat, email, messaging, and voice channels. It belongs to the AI Customer Support Agents software category and is used by customer support and operations teams to resolve inquiries, escalate complex issues, and reduce manual workload through structured automation. Ayudo is designed around a tiered support model, combining Level 0 (L0) automation with coordinated Level 2 (L2) escalation workflows. At the L0 level, AI agents autonomously handle high-volume, repetitive queries such as FAQs, order status checks, appointment scheduling, and basic troubleshooting. When an inquiry requires deeper investigation or human judgment, Ayudo automatically escalates the issue to L2 teams with full context, including conversation history, user intent, and relevant system data. A key capability of Ayudo is its ability to follow up on escalated L2 issues automatically. Once a case is handed off, the platform tracks resolution progress, prompts L2 agents when action is pending, and proactively updates customers without requiring manual intervention. After resolution, Ayudo feeds outcomes back into the L0 automation layer, reducing repeat escalations and progressively increasing automation coverage. This closed-loop approach allows teams to target high levels of deflection, with many organizations aiming for up to 98% automated handling of incoming support interactions over time. Core features of Ayudo include: • L0 AI automation, handling routine customer inquiries end-to-end using natural language understanding and knowledge-based responses • Automated L2 escalation and follow-ups, ensuring complex cases are routed, tracked, and resolved with minimal manual coordination • Unified multi-channel inbox, consolidating conversations and escalations across customer communication channels • Workflow and system integrations, enabling AI agents to create tickets, update records, trigger notifications, and interact with external tools • Analytics and performance monitoring, offering visibility into automation rates, escalation patterns, resolution times, and AI effectiveness Ayudo is used by SaaS companies, e-commerce businesses, and service-oriented teams that want to scale customer support while maintaining control and transparency. The platform supports human-in-the-loop oversight, allowing teams to intervene when needed while continuously reducing reliance on manual L0 handling through learning and optimization.

BDC.AI

BEK Telephone AI

BEK Telephone AI is an advanced communication solution that transforms traditional telephone interactions through artificial intelligence. Our system automates and enhances phone-based customer service, sales support, and appointment scheduling while maintaining natural, human-like conversations. Our Technology BEK Telephone AI combines cutting-edge speech recognition, natural language processing, and machine learning to understand caller intent, respond intelligently, and handle complex interactions without human intervention. Our proprietary algorithms continuously learn from each interaction, improving accuracy and effectiveness over time. Key Benefits 24/7 Availability: Provide uninterrupted phone support without staffing concerns Consistent Experience: Deliver the same high-quality service to every caller Scalability: Handle fluctuating call volumes without additional resources Cost Efficiency: Reduce operational expenses while improving customer satisfaction Data-Driven Insights: Gain valuable analytics from every call to enhance business decisions Applications BEK Telephone AI serves diverse industries including healthcare, retail, financial services, hospitality, and telecommunications, with customizable solutions to meet specific business needs. Our Difference What sets BEK Telephone AI apart is our commitment to natural conversation. Unlike traditional automated systems, our AI understands context, detects emotion, and responds appropriately—creating experiences that callers find indistinguishable from human interactions.

BerényiSoft AI Call Center

BerényiSoft AI Call Center is an AI-powered phone customer service system and voicebot that answers and makes calls in natural spoken language – 24/7, in Hungarian, integrated with your existing CRM/ERP systems. Instead of a push-button IVR menu, the AI understands what the caller wants, handles the request on its own and hands over to a live agent when needed. How it works: 1. Call answering and intent recognition – information request, appointment booking, service request or complaint 2. Autonomous handling – answers from the company database, books or modifies appointments, records data and confirms details with the caller 3. Handover to a live agent – complex cases are transferred together with a conversation summary, so the customer doesn't have to start over 4. Recording, summary, reports – every call is recorded and searchable, summaries and data flow into the CRM/ERP, management reports are generated automatically Key features: - Inbound and outbound call handling – the AI can also initiate calls automatically - Phone appointment booking with confirmation - Voicebot dialogues in natural Hungarian, consistent on-brand communication - Multiple parallel calls, no waiting queue, scales by configuration - Integration with PBX, CRM, ERP, ticketing and booking systems via API - Automatic call recording, summaries, data export and reporting - GDPR-compliant data handling; callers are informed they are talking to an AI and can request a human agent at any time Ideal for healthcare and private clinics, service centers, webshops and logistics, real estate and finance, utilities and public service providers, and enterprise customer service. Developed and implemented by BerényiSoft Kft. with 20+ years of enterprise software experience and local support. Pricing is custom, based on call volume, processes and integrations.

Berry

Berry AI is an advanced AI Revenue Agent designed to enhance customer success and drive revenue growth for Enterprise SaaS companies. By automating key post-sales processes, Berry AI enables organizations to scale their operations efficiently without the need for additional human resources. The platform focuses on driving renewals, expanding customer accounts, and increasing Net Revenue Retention (NRR) by proactively engaging with customers throughout their journey. Key Features and Functionality: - Infinite Knowledge: Berry AI maintains an extensive and continuously updated memory of the entire product knowledge base, ensuring that information is always current and relevant. - Human-like Thinking: The AI is adept at guiding customers through problem discovery and change management, even when customers have difficulty articulating their needs. - Instant Strategy Adoption: Berry AI quickly absorbs and implements new strategies, such as promoting specific features to drive adoption and enhance customer retention. - Technical Expertise: The platform excels in providing support for code-related inquiries and complex logical reasoning, acting as a knowledgeable engineer. - 24/7 Availability: Berry AI operates around the clock, serving as a reliable companion to customers whenever assistance is needed. - Co-pilot for Account Managers and Customer Success Managers: The AI acts as a co-pilot, assisting human teams in answering customer questions, creating success plans, and streamlining workflows. Primary Value and Solutions Provided: Berry AI addresses the challenge of scaling post-sales operations by automating tasks that traditionally require human intervention. This includes driving product adoption, intercepting potential churn in real-time, saving at-risk accounts, and unlocking cross-sell and upsell opportunities. By handling these processes autonomously, Berry AI frees up human representatives to focus on strategic growth conversations with top accounts, thereby enhancing overall efficiency and effectiveness. In summary, Berry AI empowers Enterprise SaaS companies to protect their Gross Revenue Retention (GRR) and grow their NRR by providing an intelligent, always-on AI Revenue Agent that seamlessly integrates into existing workflows, ensuring continuous customer engagement and revenue optimization.