### Contents - [**Articles**](#resources-articles) - [**Glossary Terms**](#resources-glossary_terms) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) # AI Chatbots Software Resources ##### Articles, Glossary Terms, Discussions, and Reports to expand your knowledge on AI Chatbots Software Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [articles](#resources-articles) from our experts, [feature definitions](#resources-glossary_terms), [discussions](#resources-discussions) from users like you, and [reports](#resources-reports) from industry data. [ContentsExpand/Collapse Contents](#) - [**Articles**](#resources-articles) - [**Glossary Terms**](#resources-glossary_terms) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) ## AI Chatbots Software Articles [![What Is A Voice Assistant? Your Guide to the Talking Tech](https://learn.g2.com/hubfs/G2CM_BI080_Backlog_Images-%5BInterfaces_tech_voice_assistant%5D_V1a.png "What Is A Voice Assistant? Your Guide to the Talking Tech")](https://www.g2.com/articles/voice-assistant) [ ### What Is A Voice Assistant? Your Guide to the Talking Tech ](https://www.g2.com/articles/voice-assistant) "Ok Google, play The Tortured Poets Department" - and your favorite Taylor Swift album fills the room. [ ![Devin Pickell](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Devin Pickell") DP ](https://learn.g2.com/author/devin-pickell) by Devin Pickell [![5 Methods for Tracking Chatbot Success Rates (+Tool Suggestions)](https://learn.g2crowd.com/hubfs/chatbot%20tracking.jpg "5 Methods for Tracking Chatbot Success Rates (+Tool Suggestions)")](https://www.g2.com/articles/chatbot-success-rates) [ ### 5 Methods for Tracking Chatbot Success Rates (+Tool Suggestions) ](https://www.g2.com/articles/chatbot-success-rates) With chatbots becoming commonplace, a necessity that comes with their implementation is tracking the success they bring to a company.  [ ![Rebecca Reynoso](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rebecca Reynoso") RR ](https://learn.g2.com/author/rebecca-reynoso) by Rebecca Reynoso ## AI Chatbots Software Glossary Terms [![Human-in-the-Loop](https://learn.g2.com/hubfs/G2CM_GI621_Glossary_Article_Images-%5BHuman_in_the_Loop%5D_V1a.png "Human-in-the-Loop")](https://www.g2.com/glossary/human-in-the-loop-definition) [Human-in-the-Loop](https://www.g2.com/glossary/human-in-the-loop-definition) Human-in-the-loop (HITL) is an AI approach where humans provide direct feedback to improve model accuracy, oversight, and decision-making outcomes. by Sagar Joshi [![Virtual Assistant](https://learn.g2.com/hubfs/G2CM_GI619_Glossary_Article_Images-%5BVirtual_Assistant%5D_V1a.png "Virtual Assistant")](https://www.g2.com/glossary/virtual-assistant-definition) [Virtual Assistant](https://www.g2.com/glossary/virtual-assistant-definition) A virtual assistant is a software or human agent that performs various tasks in response to any user input. Learn the types and benefits of having one. by Sagar Joshi ## AI Chatbots Software Discussions 0 Question on: G2 Marketing Solutions [How can I see my product profile's performance?](/discussions/product-performance-and-tracking) Product Performance and Tracking Within your my.G2 dashboard you are able to see an overview of your Reviews, Traffic, Buyer Intent, and Marketing Content. Additional analytics including Total pageviews, Compare pageviews, Time on page, Reviews taken and Leads/ CTA metrics are available within the Profile Activity tab in your my.G2 admin. To access these performance metrics you will need to be listed as an admin for your product then navigate to my.g2.com- this will be a shortcut to your myG2 dasbhoard. Answered: Eric VandenBerg on October 9, 2024 [Your answer](/discussions/product-performance-and-tracking/comments/new?remote=true) 0 Question on: G2 Marketing Solutions [Who should I contact to get reviews for my product?](/discussions/reviews-f2230bdd-c48d-48dd-8924-b17126045ffa) Reviews test Answered: Eric VandenBerg on October 9, 2024 Your account manager is always a great option to help launch a review campaign but if you prefer to submit your campaign directly to our Outreach team you can do so within your my.G2 admin under Review Management \> Review Campaigns. Answered: Eric VandenBerg on October 9, 2024 [See more answers (1)](javascript:void(0);) [Your answer](/discussions/reviews-f2230bdd-c48d-48dd-8924-b17126045ffa/comments/new?remote=true) 0 Question on: G2 Marketing Solutions [How do I get my product on the Grid?](/discussions/g2-crowd-grids) G2 Grids Comment deleted by user. Answered: Matt McGinley on October 9, 2024 Products shown on the Grid® have received a minimum of 10 reviews/ratings attributed to that specific category. Products are ranked by customer satisfaction (based on user reviews) and market presence (based on market share, vendor size, and social impact) and placed into four categories on the Grid®: Products in the Leader quadrant are rated highly by G2 users and have substantial Market Presence scores High Performing products have high customer Satisfaction scores and low Market Presence compared to the rest of the category Contender products have relatively low customer Satisfaction scores and high Market Presence compared to the rest of the category Niche products have relatively low Satisfaction scores and low Market Presence compared to the rest of the category Answered: Eric VandenBerg on October 9, 2024 Comment deleted by user. Answered: Matt McGinley on August 14, 2023 [See more answers (2)](javascript:void(0);) [Your answer](/discussions/g2-crowd-grids/comments/new?remote=true) - [‹ Prev‹ Prev](/categories/ai-chatbots/resources?discussions_page=13) - [1](/categories/ai-chatbots/resources) - [2](/categories/ai-chatbots/resources?discussions_page=2) - … - [10](/categories/ai-chatbots/resources?discussions_page=10) - [11](/categories/ai-chatbots/resources?discussions_page=11) - [12](/categories/ai-chatbots/resources?discussions_page=12) - [13](/categories/ai-chatbots/resources?discussions_page=13) - 14 - [15](/categories/ai-chatbots/resources?discussions_page=15) - [16](/categories/ai-chatbots/resources?discussions_page=16) - [17](/categories/ai-chatbots/resources?discussions_page=17) - [Next ›Next ›](/categories/ai-chatbots/resources?discussions_page=15) ## AI Chatbots Software Reports Mid-Market Grid® Report for AI Chatbots Summer 2026 G2 Report: Grid® Report Grid® Report for AI Chatbots Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for AI Chatbots Summer 2026 G2 Report: Grid® Report Momentum Grid® Report for AI Chatbots Summer 2026 G2 Report: Momentum Grid® Report Small-Business Grid® Report for AI Chatbots Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for AI Chatbots Spring 2026 G2 Report: Grid® Report Small-Business Grid® Report for AI Chatbots Spring 2026 G2 Report: Grid® Report Mid-Market Grid® Report for AI Chatbots Spring 2026 G2 Report: Grid® Report Grid® Report for AI Chatbots Spring 2026 G2 Report: Grid® Report Momentum Grid® Report for AI Chatbots Spring 2026 G2 Report: Momentum Grid® Report