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XOi

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38 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.9
Serving customers since
2013

Profile Name

Star Rating

37
1
0
0
0

XOi Reviews

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Profile Name
Star Rating
37
1
0
0
0
Emily B.
EB
Emily B.
12/09/2025
Validated Reviewer
Verified Current User
Review source: Organic

Outstanding Support and Forward-Thinking Innovation

|XOi
I appreciate our attentive Customer Success Manager that is always willing to brainstorm, jump into a call, or help with an issue at anytime. I also love that XOI is always looking to the future and making improvements for the technician's point of view. They are always striving for excellence! The app is very easy to use and straight-foward.
Edward C.
EC
Edward C.
11/03/2025
Validated Reviewer
Review source: Organic

Game-Changer for Technician Documentation and Homeowner Communication

|XOi
This product has been incredibly helpful for our technicians, making it easy for them to document their work. Afterward, we can send this documentation directly to the homeowner, which has truly changed the way we operate. The customer service is also excellent.
Alyssa M.
AM
Alyssa M.
Service Coordinator at Hays Service
05/02/2025
Validated Reviewer
Verified Current User
Review source: Organic

Completely transformed how we manage work orders...

|XOi
We began using XOi 2 years ago and it has completely transformed how we manage our work orders. From repair/spot calls, to recommended repairs, to safety concerns to refrigerant tracking, XOi handles all our needs with precision and ease. Our quote turnaround times have increased, helping us to provide solutions to our customers so they can make knowledgeable decisions quickly. Unit history, sales opportunities, estimates and more are now easily tracked and accessible to everyone with simple searches. The possibilities for workflows, or data that can be obtained through questions inside of workflows, are endless and only limited by your imagination. It has become a necessary & invaluable tool for us to continue to meet and exceed customer expectations and strengthen their trust in us.

About

Contact

HQ Location:
Nashville, US

Social

@XOiTechnologies

What is XOi?

XOi is the data intelligence solution for the asset lifecycle, purpose-built for field service providers. XOi captures, enriches, and connects asset data across every stage of service to improve visibility, consistency, and performance. With the XOi app, office and leadership teams gain structured service history, real-time job visibility, portfolio-level asset insights, and connected communication between the field and back office. Sales teams leverage enriched asset data for site surveys, quoting, capital planning, and proactive equipment replacement strategies—turning jobsite capture into measurable revenue opportunity. Technicians use the XOi app on the jobsite to capture dataplate information with Optical Character Recognition (OCR), complete guided workflows, access a centralized knowledge base, and automatically generate customer-ready work summaries. XOi helps service organizations maximize asset uptime, improve service quality, strengthen sales conversations, and turn everyday service interactions into usable asset intelligence.

Details

Year Founded
2013
Website
xoi.io