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XOi

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38 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.9
Serving customers since
2013

Profile Name

Star Rating

37
1
0
0
0

XOi Reviews

Review Filters
Profile Name
Star Rating
37
1
0
0
0
Don H.
DH
Don H.
05/01/2025
Validated Reviewer
Verified Current User
Review source: Organic

Must have service!

|XOi
XOi keeps us with the customer at all times. They can see and hear our recommendations at any hour of the day. Long after our technicians have left. XOi has increased our approved estimates rating and our customers have truly appreciated it. The software is very friendly when it comes time to set up your workflows. If you do run into a problem, XOi has a great team to help you out. It is integrated with our dispatch software and this saves our techs a lot time filling out invoices. We use XOi on every job. With our XOi reports not only do our clients always now what was recommended, the rest of our team does as well.
RM
Ricky M.
10/28/2023
Validated Reviewer
Review source: Organic

It is an awesome platform

|XOi
Taking pics and videos of the services that we provide and getting them to our customer so that it shows transparency.
DB
Derek B.
08/28/2023
Validated Reviewer
Verified Current User
Review source: Organic

XOi

|XOi
Our technicians in the field need to have a fast easy way to navigate and input some of the data we need during onsite visits. XOi has both a mobile app for mobile use / technician input and a website that is easy to design your own workflows. We like the fact that our technicians don't need a computer degree to understand how to fill out the workflows and for our supervisors creating the workflows are easy, super intuitive and user friendly.

About

Contact

HQ Location:
Nashville, US

Social

@XOiTechnologies

What is XOi?

XOi is the data intelligence solution for the asset lifecycle, purpose-built for field service providers. XOi captures, enriches, and connects asset data across every stage of service to improve visibility, consistency, and performance. With the XOi app, office and leadership teams gain structured service history, real-time job visibility, portfolio-level asset insights, and connected communication between the field and back office. Sales teams leverage enriched asset data for site surveys, quoting, capital planning, and proactive equipment replacement strategies—turning jobsite capture into measurable revenue opportunity. Technicians use the XOi app on the jobsite to capture dataplate information with Optical Character Recognition (OCR), complete guided workflows, access a centralized knowledge base, and automatically generate customer-ready work summaries. XOi helps service organizations maximize asset uptime, improve service quality, strengthen sales conversations, and turn everyday service interactions into usable asset intelligence.

Details

Year Founded
2013
Website
xoi.io