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XOi

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38 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.9
Serving customers since
2013

Profile Name

Star Rating

37
1
0
0
0

XOi Reviews

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Profile Name
Star Rating
37
1
0
0
0
BJ
Brandon J.
12/09/2025
Validated Reviewer
Review source: Organic

Boosts Transparency and Efficiency in Operations

|XOi
I like that XOi gives us the ability to bring transparency to the customers by allowing us to show the equipment in its current state, before and after repairs are completed. It also offers us the ability to provide better options for replacement. The software enables our sales team to see the entire landscape of where the unit is located, which minimizes the need to go out to a job and gets quotes out faster. We also receive internal information that helps us track the type of equipment we're working on, allowing us to prepare for training needs and manage spare parts. This makes our business more efficient. Additionally, the integration with our work order system is seamless, as the AI-generated notes are pulled over into our work order notes, which is really helpful. The initial setup was easy, and after some initial challenges, our team now uses it very frequently.
RC
Randy C.
12/09/2025
Validated Reviewer
Review source: Organic

Innovative Platform Driving Smart Business Decisions

|XOi
Innovative platform, consistently evolving. A one of a kind solution to support our service delivery, while producing quality asset data to make intelligent business decisions.
Verified User in Facilities Services
AF
Verified User in Facilities Services
12/09/2025
Validated Reviewer
Verified Current User
Review source: Organic

Enhances Customer Communication and Technician Accountability

|XOi
Using XOI helps us conversate with the customer while we are both looking at the same closeout info and pictures. It shows proof that Tech are doing their job if questioned about why it takes time to diagnose.

About

Contact

HQ Location:
Nashville, US

Social

@XOiTechnologies

What is XOi?

XOi is the data intelligence solution for the asset lifecycle, purpose-built for field service providers. XOi captures, enriches, and connects asset data across every stage of service to improve visibility, consistency, and performance. With the XOi app, office and leadership teams gain structured service history, real-time job visibility, portfolio-level asset insights, and connected communication between the field and back office. Sales teams leverage enriched asset data for site surveys, quoting, capital planning, and proactive equipment replacement strategies—turning jobsite capture into measurable revenue opportunity. Technicians use the XOi app on the jobsite to capture dataplate information with Optical Character Recognition (OCR), complete guided workflows, access a centralized knowledge base, and automatically generate customer-ready work summaries. XOi helps service organizations maximize asset uptime, improve service quality, strengthen sales conversations, and turn everyday service interactions into usable asset intelligence.

Details

Year Founded
2013
Website
xoi.io