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XOi

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38 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.9
Serving customers since
2013

Profile Name

Star Rating

37
1
0
0
0

XOi Reviews

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Profile Name
Star Rating
37
1
0
0
0
BM
bill m.
05/20/2026
Validated Reviewer
Review source: Organic

XOI Brings Me to the Issue Remotely—Everything About It Is Great

|XOi
It brings my customer to the equipment or issue without physically doing so.
Charles  M.
CM
Charles M.
05/20/2026
Validated Reviewer
Verified Current User
Review source: Organic

XOI is a Versatile and Customizable tool.

|XOi
The ability to show our customers every aspect of their system through detailed workflows, videos, pictures, and plenty of supporting details has the biggest impact. It helps clearly explain why we’re recommending specific improvements and enhancements. We also use XOI workflows internally for oversight, parts ordering and receiving, vehicle inspections, and system surveys for new equipment. The equipment capture and the databases we create are extremely useful as well.
RC
Robert C.
05/20/2026
Validated Reviewer
Verified Current User
Review source: Organic

Standardized Workflows and Photo-Linked Findings That Streamline Tech Responses

|XOi
Standardized workflows, the ability to make steps required, customer facing and internal notes, and the ability to tie pictures directly to the findings along with the ability to send tech responses to the appropriate department without relying on the tech.

About

Contact

HQ Location:
Nashville, US

Social

@XOiTechnologies

What is XOi?

XOi is the data intelligence solution for the asset lifecycle, purpose-built for field service providers. XOi captures, enriches, and connects asset data across every stage of service to improve visibility, consistency, and performance. With the XOi app, office and leadership teams gain structured service history, real-time job visibility, portfolio-level asset insights, and connected communication between the field and back office. Sales teams leverage enriched asset data for site surveys, quoting, capital planning, and proactive equipment replacement strategies—turning jobsite capture into measurable revenue opportunity. Technicians use the XOi app on the jobsite to capture dataplate information with Optical Character Recognition (OCR), complete guided workflows, access a centralized knowledge base, and automatically generate customer-ready work summaries. XOi helps service organizations maximize asset uptime, improve service quality, strengthen sales conversations, and turn everyday service interactions into usable asset intelligence.

Details

Year Founded
2013
Website
xoi.io