Whatfix

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568 reviews
  • 3 profiles
  • 5 categories
Average star rating
4.6
Serving customers since
2013

Profile Name

Star Rating

428
129
9
2
0

Whatfix Reviews

Review Filters
Profile Name
Star Rating
428
129
9
2
0
Verified User in Leisure, Travel & Tourism
AL
Verified User in Leisure, Travel & Tourism
Mid-Market (51-1000 emp.)
08/10/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Intuitive Widget Creation, Strong Performance, and Responsive Support

Whatfix is a highly effective tool, particularly due to the simplicity and intuitive logic behind widget creation. I recently had the opportunity to use the "Diagnose" feature, which made it straightforward to identify and resolve a visibility rule issue affecting one of our widgets. Overall, widget performance is solid. That said, we have occasionally encountered minor inconsistencies — such as widgets loading twice on the same page, or widgets shifting from their original position when the screen is resized. These are relatively small issues, but worth noting for future improvement. The support team has been both responsive and helpful. They take the time to clearly explain the root cause of each issue, which empowers us to handle similar situations independently in the future.e.
Rohan M.
RM
Rohan M.
Associate ConsultantEnterprise (> 1000 emp.)
08/09/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

A versatile product for every need.

We can segregate the contents based on User roles in our CRM. There can be other customizations as well based on the data in our CRM which is helpful for customization for showing contents.
Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
07/31/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Translated Using AI

Content creation and dashboard analytics that impress

Content creation and Dashboard Analytics

About

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HQ Location:
San Jose, CA

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What is Whatfix?

Whatfix is the AI-native Digital Adoption Platform built for the modern enterprise. It’s the only DAP to unify pre-production simulation training, in-workflow guidance and support, and adoption analytics to drive business outcomes from enterprise software.

Details

Year Founded
2013
Website
whatfix.com