Whatfix

Show rating breakdown
568 reviews
  • 3 profiles
  • 5 categories
Average star rating
4.6
Serving customers since
2013

Profile Name

Star Rating

428
129
9
2
0

Whatfix Reviews

Review Filters
Profile Name
Star Rating
428
129
9
2
0
Verified User in Leisure, Travel & Tourism
AL
Verified User in Leisure, Travel & Tourism
Mid-Market (51-1000 emp.)
09/16/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Tools with great value to improve the users experience

The Whatfix widgets offer us the agility to communicate and limit the impacts of any issue on our partner's platform. Also, the variety of tools and the implementation help by the Whatfix team help us to create a better user experience.
Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
09/09/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Dream Product

Whatfix is very easy to configure for content and has a quick implementation process. It also offers easy-to-understand training sessions and helpful support content. Whatfix has eliminated the need for me to write end-user job aids and send email communications, since I now use Whatfix for end-user communication and overall system awareness. Customer support is attentive and responsive, providing help when needed and in a timely manner. The development team listens to suggestions and delivers useful product updates on a regular basis. Overall, the enhancements consistently benefit both the end user and the administrator.
Verified User in Oil & Energy
UO
Verified User in Oil & Energy
Enterprise (> 1000 emp.)
08/19/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Create content for More User-Friendly, Smoother System Interactions

It’s more user-friendly and makes interacting with the system smoother and more straightforward.

About

Contact

HQ Location:
San Jose, CA

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What is Whatfix?

Whatfix is the AI-native Digital Adoption Platform built for the modern enterprise. It’s the only DAP to unify pre-production simulation training, in-workflow guidance and support, and adoption analytics to drive business outcomes from enterprise software.

Details

Year Founded
2013
Website
whatfix.com