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Whatfix

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553 reviews
  • 3 profiles
  • 5 categories
Average star rating
4.5
Serving customers since
2013

Profile Name

Star Rating

413
129
9
2
0

Whatfix Reviews

Review Filters
Profile Name
Star Rating
413
129
9
2
0
Verified User in Consumer Goods
UC
Verified User in Consumer Goods
06/26/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Helpful Support, But the UI Makes Content Building Difficult

Very responsive and helpful support & customer success staff.
Verified User in Food & Beverages
EF
Verified User in Food & Beverages
06/19/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Improves User Experience and Reduces Support Tickets

It helps users have a better experience on the platform, reduces the number of tickets, and means less support is needed overall.
Maria Anastasia T.
MT
Maria Anastasia T.
Senior Customer Success Manager - Pharmaceutical Manufacturers
06/17/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Flexible Custom Flows and Widgets with Excellent CSM Support

I really value the flexibility the tool gives us to customise our flows and widgets. I also appreciate the support and guidance we receive from the CSM assigned to us.

About

Contact

HQ Location:
San Jose, CA

Social

@whatfix

What is Whatfix?

Whatfix is the AI-native Digital Adoption Platform built for the modern enterprise. It’s the only DAP to unify pre-production simulation training, in-workflow guidance and support, and adoption analytics to drive business outcomes from enterprise software.

Details

Year Founded
2013
Website
whatfix.com