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UserScape

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17 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.0
Serving customers since
2004
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UserScape Reviews

Review Filters
Profile Name
Star Rating
9
5
2
1
0
Verified User in Sports
US
Verified User in Sports
06/29/2017
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

a bit better than some of the other systems i've used

I like that it allows easy reassignment and tracking
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
10/18/2016
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Easy to use, but has its issues

With not alot of tickets experience Helpspot is easy to use.

About

Contact

HQ Location:
Poughkeepsie, NY

Social

@userspace

What is UserScape?

UserScape is a software company specializing in providing innovative solutions to help businesses effectively manage customer support services. Their flagship product, HelpSpot, is a comprehensive help desk software designed to streamline the process of handling customer support requests. HelpSpot offers features like ticket management, reporting, and integration capabilities that allow teams to collaborate and respond to customer issues quickly and efficiently.The company focuses on delivering tools that are both powerful and easy to use, aiming to enhance the productivity of support teams without the need for extensive training or complex implementation. With an emphasis on customization and flexibility, UserScape's solutions can be tailored to fit the unique needs of each business, ensuring that users can maximize the benefits of their customer support system.

Details

Year Founded
2004
Website
userscape.com