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UserScape

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17 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.0
Serving customers since
2004
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UserScape Reviews

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9
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Verified User in Law Practice
AL
Verified User in Law Practice
05/18/2019
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Great product for the cost

The ease of use. Also, the cost of the software is very good.
CG
Charles G.
05/14/2019
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Customization Giant

You can make HelpSpot do pretty much anything you would like it to do.
Kenneth H.
KH
Kenneth H.
Applications Administrator at Swiftpage
10/29/2018
Validated Reviewer
Review source: G2 invite
Incentivized Review

Excellent support ticketing platform

There are a lot of automated responses that can be custom created to help ensure our IT department knows where any open issues stand and to whom they've been assigned

About

Contact

HQ Location:
Poughkeepsie, NY

Social

@userspace

What is UserScape?

UserScape is a software company specializing in providing innovative solutions to help businesses effectively manage customer support services. Their flagship product, HelpSpot, is a comprehensive help desk software designed to streamline the process of handling customer support requests. HelpSpot offers features like ticket management, reporting, and integration capabilities that allow teams to collaborate and respond to customer issues quickly and efficiently.The company focuses on delivering tools that are both powerful and easy to use, aiming to enhance the productivity of support teams without the need for extensive training or complex implementation. With an emphasis on customization and flexibility, UserScape's solutions can be tailored to fit the unique needs of each business, ensuring that users can maximize the benefits of their customer support system.

Details

Year Founded
2004
Website
userscape.com