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Upland Software

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951 reviews
  • 22 profiles
  • 40 categories
Average star rating
4.4
Serving customers since
2010

Upland Software Solutions

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Upland KCM

Knowledge and Contact Center Management Solutions

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Star Rating

636
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49
10
11

Upland Software Reviews

Review Filters
Profile Name
Star Rating
636
245
49
10
11
KS
Kim S.
08/12/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Administrator

The ease at which I can bulk manage content The architecture to design templates The Qvidian Open Q&A The support received from our Customer Success Managers
Verified User in Telecommunications
AT
Verified User in Telecommunications
08/11/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Intuitive Proposal Generator tool

Qvidian has helped us create valuable bid proposals while saving time and effort for both our Bid and Sales teams. It’s intuitive to learn, and it makes it easy to reuse the responses our Sales and Bid teams rely on most often—especially now with the new Semantic search. Qvidian is also great for organising content reviews and producing clear reporting. Our dedicated customer service team is very knowledgeable and consistently available to help with any questions that come up. The SF/Qvidian integration works really well, and we’re looking forward to using AI Assist.
Verified User in Computer Software
UC
Verified User in Computer Software
07/20/2026
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile

Clear Telecom Expense Visibility and Useful Reporting with Upland Cimpl

I've had a good experience with Upland Cimpl. It gives us a clear view of our telecom expenses and inventory in one place, making it much easier to track costs and spot savings opportunities. The reporting is useful, and it cuts down on a lot of the manual work.

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HQ Location:
Austin, TX

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What is Upland Software?

Upland Software is the intelligence layer that unifies and contextualizes enterprise knowledge, content, and data, turning isolated information into actionable outcomes for every human and agent. More than 1,100 enterprise customers rely on Upland's deep domain expertise to unlock the full value of their AI and agent-driven operating models, driving measurable outcomes across customer experience, employee productivity, and regulatory compliance.

Details

Year Founded
2010
Ownership
NASDAQ:UPLD