Typewise

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29 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.4
Serving customers since
2020
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Typewise Reviews

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UK
Urs K.
Small-Business (50 or fewer emp.)
04/19/2024
Validated Reviewer
Verified Current User
Review source: Organic

Makes work so much easier

It makes the life of our agents in the help desk so much easier. we have a big improvment on typing speed and also less typing errors. its also possible to guide agents to adapt a kind of writing style. Our agents are using it on daily basis and they would not like to work withut it anymore. its easy and quickly implemented into Zendesk and the customer support of typewise is alwasy available if something is not working as it should.
Verified User in Automotive
IA
Verified User in Automotive
Mid-Market (51-1000 emp.)
04/19/2024
Validated Reviewer
Verified Current User
Review source: Organic

It does what it is designed to do.

User friendly, it does what it's supposed to do, plain and simple. Great feature of the translator-on-the-go.
RM
Robin M.
Senior ManagerBiotechnologyMid-Market (51-1000 emp.)
08/19/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

I'm really impressed with Typewise!

This keyboard is absolutely amazing. It works smoothly. Setting it up was a breeze. At first, I had trouble getting used to the layout. Once I got the hang of it, typing became so much easier. I also love that there's potential for updates and new features. Typewise has definitely exceeded my expectations. I can't wait to see what they have in store for us next. Of course, there's always room for improvement, especially when it comes to automating processes and integrating technologies.

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HQ Location:
Zurich

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AI agents that resolve support tickets in minutes

Typewise is an AI agent platform that handles customer communications end to end. Every customer gets a first-class concierge that knows their context, stays with them across channels, and gets the request done across the systems behind your business. Typewise Nova, the AI operator, runs, tests and improves the operation, so you don’t need an AI-ops team. You decide what the AI can do and when a human takes over. It works as a layer on top of your current stack with 1.000+ integrations. Launch your first agent in 15 minutes.

Details

Year Founded
2020