Typewise

Show rating breakdown
29 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.4
Serving customers since
2020
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Typewise Reviews

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Profile Name
Star Rating
18
8
3
0
0
Brandon L.
BL
Brandon L.
Customer Experience DirectorMid-Market (51-1000 emp.)
06/10/2025
Validated Reviewer
Review source: Organic

Helpful and Easy to Integrate

Integrating the platform to start simply and quickly was great, and team adoption has been good due to ease of use.
Verified User in Outsourcing/Offshoring
AO
Verified User in Outsourcing/Offshoring
Mid-Market (51-1000 emp.)
06/05/2025
Validated Reviewer
Review source: Organic

Typewise features provide easy efficiency improvements to AHT

Features such as text prediction, spelling and checks grammar allowed agents to perform more efficiently and with better quality. The biggest value of Typewise was the ability to learn the most commonly used terms and phrases in our project. Therefore allowing it to provide relatable text predictions for our agents. The ability to integrate itself about any browser tool makes it highly adaptable to any project using cloud based platforms.
Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Mid-Market (51-1000 emp.)
02/11/2025
Validated Reviewer
Verified Current User
Review source: Organic

Not a bad tool

I think some of the predictions and ability for snippets are helpful.

About

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HQ Location:
Zurich

Social

AI agents that resolve support tickets in minutes

Typewise is an AI agent platform that handles customer communications end to end. Every customer gets a first-class concierge that knows their context, stays with them across channels, and gets the request done across the systems behind your business. Typewise Nova, the AI operator, runs, tests and improves the operation, so you don’t need an AI-ops team. You decide what the AI can do and when a human takes over. It works as a layer on top of your current stack with 1.000+ integrations. Launch your first agent in 15 minutes.

Details

Year Founded
2020