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Typewise

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29 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.4
Serving customers since
2020
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Typewise Reviews

Review Filters
Profile Name
Star Rating
18
8
3
0
0
EM
Enrico M.
01/31/2025
Validated Reviewer
Review source: Organic

Typewise is a really useful AI plugin which helps customer service agents work easier

It is a browser plug in so it does not require any IT integration
DM
Dawn M.
01/31/2025
Validated Reviewer
Verified Current User
Review source: Organic

Game changer in driving efficiency

Consistency amongst the users with Snippets, time-saving efficiency gains, and customer support is amazing, and it was a smooth integration.
Verified User in Luxury Goods & Jewelry
UL
Verified User in Luxury Goods & Jewelry
01/14/2025
Validated Reviewer
Verified Current User
Review source: Organic

Overall, very good experience

Simply - the results check out. My organization set an ambitious efficiency target to achieve with communication assistant and selected Typewise to deliver the tool - AI model trained on data we've shared works considerably better (higher accuracy) when compared to another supplier where similar data was used to train the AI model - it does what it's supposed to do; - they're solution oriented and ready to work on customizations, - support and communication with Typewise partners is of highest standard, - end users really enjoy working with Typewise - we would never achieve the efficiency goal if it wasn't for the users to genuinly like it and take advantage of it's funcionalities,

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HQ Location:
Schlieren

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AI agents that resolve support tickets in minutes

Typewise is an AI agent platform for customer service. Launch your first agent in 15 minutes, keep humans in control, and cut handling time by 50%+. Setup without code, 200+ integrations, omnichannel, and built in Switzerland with EU data residency.

Details

Year Founded
2020