Typewise
29 reviews
- 1 profiles
- 3 categories
Average star rating
4.4
Serving customers since
2020
All Products & Services
Typewise Reviews
AA
Verified User in Automotive
Mid-Market (51-1000 emp.)Iveco Customer Center Experience
The upsides of using Typewise are that the system suggests and anticipates sentences/words that we often use in our interaction records and emails to business partners, this helps us to be faster and spend less time completing our written communications. The ability to create customizable Snippets is very important and facilitates our work in writing often repetitive emails. It helps a lot in writing in foreign languages, in correcting words with particular accents and diaeresis. It helps to correct typing errors.
EM
Enrico M.
Project managerMid-Market (51-1000 emp.)Typewise is a really useful AI plugin which helps customer service agents work easier
It is a browser plug in so it does not require any IT integration
DM
Dawn M.
SupervisorMid-Market (51-1000 emp.)Game changer in driving efficiency
Consistency amongst the users with Snippets, time-saving efficiency gains, and customer support is amazing, and it was a smooth integration.
About
AI agents that resolve support tickets in minutes
Typewise is an AI agent platform that handles customer communications end to end. Every customer gets a first-class concierge that knows their context, stays with them across channels, and gets the request done across the systems behind your business. Typewise Nova, the AI operator, runs, tests and improves the operation, so you don’t need an AI-ops team. You decide what the AI can do and when a human takes over. It works as a layer on top of your current stack with 1.000+ integrations. Launch your first agent in 15 minutes.
Details
Year Founded
2020
Website
www.typewise.app