Typewise

Show rating breakdown
29 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.4
Serving customers since
2020
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18
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Typewise Reviews

Review Filters
Profile Name
Star Rating
18
8
3
0
0
Verified User in Luxury Goods & Jewelry
UL
Verified User in Luxury Goods & Jewelry
Enterprise (> 1000 emp.)
01/14/2025
Validated Reviewer
Verified Current User
Review source: Organic

Overall, very good experience

Simply - the results check out. My organization set an ambitious efficiency target to achieve with communication assistant and selected Typewise to deliver the tool - AI model trained on data we've shared works considerably better (higher accuracy) when compared to another supplier where similar data was used to train the AI model - it does what it's supposed to do; - they're solution oriented and ready to work on customizations, - support and communication with Typewise partners is of highest standard, - end users really enjoy working with Typewise - we would never achieve the efficiency goal if it wasn't for the users to genuinely like it and take advantage of its functionalities,
Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
05/22/2024
Validated Reviewer
Verified Current User
Review source: Organic

Great product, great collaboration!

The collaboration is fast, simple, uncomplicated and is always proactively initiated by them. Suggestions for improvement are always listened to and implemented quickly. In addition, the product can keep pace with the market and is constantly being developed further.
PM
Philipp M.
Mid-Market (51-1000 emp.)
05/15/2024
Validated Reviewer
Review source: Organic

Wonderful time saver built by collaborative Team

It supports our clerk on their daily writing activities. The time saving is measurable and the impact on our time to market is significant. This alone speaks for the product.

About

Contact

HQ Location:
Zurich

Social

AI agents that resolve support tickets in minutes

Typewise is an AI agent platform that handles customer communications end to end. Every customer gets a first-class concierge that knows their context, stays with them across channels, and gets the request done across the systems behind your business. Typewise Nova, the AI operator, runs, tests and improves the operation, so you don’t need an AI-ops team. You decide what the AI can do and when a human takes over. It works as a layer on top of your current stack with 1.000+ integrations. Launch your first agent in 15 minutes.

Details

Year Founded
2020