Thematic
43 reviews
- 1 profiles
- 3 categories
Average star rating
4.8
Serving customers since
2016
Thematic Reviews
UT
Verified User in Transportation/Trucking/Railroad
Thematic User Review
The customer support by Austin and team are truly, a differentiator A+
UR
Verified User in Real Estate
Excellent tool to analyze NPS data & trends in order to make concrete improvements in your business
Thematic has been a very insightful and useful tool for tracking and understanding NPS data & trends. Moreover, it allows us to see how we compare against other parts of the country in the different survey sources and scores.
AA
Verified User in Airlines/Aviation
Excellent functionality, excellent service
Thematic's platform makes it easy to get actionable insight from our data. I really like the way the platform is able to quantify the impact of a particular topic or theme on our customer metrics. The platform also produces visualisations that are ready to lift and drop into stakeholder presentations, this saves a lot of time and effort. The Thematic team have invested a lot of time and effort in understanding our data, customers and research programs and are always insightful and responsive.
About
What is Thematic?
Thematic is a data analysis platform that specializes in extracting insights from open-ended customer feedback. By utilizing advanced natural language processing and machine learning techniques, Thematic helps organizations understand customer sentiments, identify trends, and make informed decisions based on qualitative data. Their services aim to enhance customer experience and drive business growth through actionable insights derived from feedback. For more information, visit their website at [getthematic.com](https://www.getthematic.com).
Details
Year Founded
2016
Website
www.getthematic.com