It is really simple to use, whilst also providing everything I need out of a CMS. Typically, it runs smoothly, although more recently there have been some delays, Splose have been on to it and working through fixing it's response speed. I use Xero as the only integration but it is really quick and easy to set up and never had any difficulties with it. Price wise, I think it is great value for money, I pay extra for the AI function but would love to see the sms function included in the base price. Support has been incredible, nothing is ever too much to ask.

The constant improvements are what I appreciate most. Yes, some things may not work in the way that would suit me best, but I know I can request changes and then watch as they’re developed. I also really like how user-friendly it is.

I dont really have anything negative to say about Splose. It has been a perfect fit for our small Developmental Eductaion/Positive Behaviour Support Practice. With 95% of our business being funded by NDIS. Splose has made meeting NDIS compliance requirements an absolute breeze for registration and maintenance audits. The built in AI bot "Bobby" has been extremely well used as we navigated learning the software and maximising its use for the size and scope of our business. It has been able to clearly answer all of my questions and where there isnt a clear answer, there is always support staff on the other end to bridge any gaps in practical support. But to be honest - outside of my initial 2 week free trial where i was in a 'rapid learning' phase, I have not needed any support outside of "Bobby". The Splose Facebook group has been an excellent resource in terms of offering ideas of how our business could potentially better utilise the product.