Shopmonkey's ability to neatly organize our customers, fleets, vehicles and associate notes & photos from our technicians has allowed us to provide our customers with a full report of services performed. Whenever I have had an issue, it's been relatively easy to contact support and get a resolution or at least gather further information into the issue that I'm experiencing.

We’ve been using Shop Monkey 2.0 since October, and it’s already made managing our shop easier and more efficient. The streamlined interface, fast performance, and improved scheduling tools have transformed how we work. Communication with customers is seamless, and the reporting features provide valuable insights. While the learning curve was a bit steep at first, it’s been well worth the upgrade. Highly recommend!

My family has been in business for over 40 years and were still doing their invoices and bookwork by hand, mostly because the cost of software was too much to justify the spend. After looking at several options over many years I came across Shopmonkey. The amount of support and information we received before signing up was amazing. After signing up and through set-up customer service was quick to respond and always had an answer right away. The integration of a 'computer' to our 'gear heads' was something no one was excited about. However, it was easy for them to learn and a month or so into using the platform everyday our guys raved on the difference it made in their day to day work. We don't use many of the features because we're just a small oil change only shop, but those that we do fit our needs perfectly. We have also been able to utilize some of the features not in the exact way they are designed for other shops, but are able to make them fit our format. We are now a year and a half into using the platform.