We’ve been using Shop Monkey 2.0 since October, and it’s already made managing our shop easier and more efficient. The streamlined interface, fast performance, and improved scheduling tools have transformed how we work. Communication with customers is seamless, and the reporting features provide valuable insights. While the learning curve was a bit steep at first, it’s been well worth the upgrade. Highly recommend!

My family has been in business for over 40 years and were still doing their invoices and bookwork by hand, mostly because the cost of software was too much to justify the spend. After looking at several options over many years I came across Shopmonkey. The amount of support and information we received before signing up was amazing. After signing up and through set-up customer service was quick to repond and always had an answer right away. The integration of a 'computer' to our 'gear heads' was something no one was excited about. However, it was easy for them to learn and a month or so into using the platform everyday our guys raved on the difference it made in their day to day work. We don't use many of the features because we're just a small oil change only shop, but those that we do fit our needs perfectly. We have also been able to utilize some of the features not in the exact way they are designed for other shops, but are able to make them fit our format. We are now a year and a half into using the platform.

The ease of use and simplicity of the app are two of the reasons why I LOVE Shopmonkey! It is so easy to communicate with our customers also and they love being able to text us when they need to schedule an appointment or have any questions about their repair/estimate. There are so many aspects of the business that Shopmonkey covers - from inventory (where you can reorder at the click of a button), to shop/tech/service performance & efficiency, to time log tracking, and so many more. I've used 3 other shop softwares in my time working at various shops and Shopmonkey is hands down the smoothest of them all, it also looks the best visually. Estimates are neat, easy to follow/read by the customers, and the system lays everything out for the technicians/service writers which has upped our efficiency ten-fold. Simply put, it's the best software out there.