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Shopmonkey

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410 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.6
Serving customers since
2016

Profile Name

Star Rating

316
75
8
4
7

Shopmonkey Reviews

Review Filters
Profile Name
Star Rating
316
75
8
4
7
Kevin C.
KC
Kevin C.
Retail Manager
12/09/2025
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Frequent Downtime and Errors Undermine Usability

I dont like anything about the platform.
Bruce  G.
BG
Bruce G.
08/25/2025
Validated Reviewer
Review source: Organic

Horrible customer service... Shopmonkey 2.0 is a joke... RUN from them and find something else !!

Shopmonkey 1.0 was great.... the best word I can muster to describe Shopmonkey 2.0 is "regression" added key strokes and worse functionality....CUSTOMER SERVICE is a JOKE
Verified User in Automotive
AA
Verified User in Automotive
03/25/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

one stop shop

I love that we can have one program for many different functions. It is helpful to be able to communicate with customers from their profiles and it is all documented for reference back if needed

About

Contact

HQ Location:
Morgan Hill, California

Social

@Shopmonkeyio

What is Shopmonkey?

Shopmonkey is a cloud-based shop management software designed specifically for auto repair shops. It streamlines various operational processes, including appointment scheduling, invoicing, inventory management, and customer communication. By providing an intuitive interface and comprehensive features, Shopmonkey aims to enhance efficiency and improve the overall customer experience for automotive service providers. For more information, visit their website at https://www.shopmonkey.io.

Details

Year Founded
2016