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Shopmonkey

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410 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.6
Serving customers since
2016

Profile Name

Star Rating

316
75
8
4
7

Shopmonkey Reviews

Review Filters
Profile Name
Star Rating
316
75
8
4
7
Andrew S.
AS
Andrew S.
03/20/2025
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

SHOP MONKEY IS GREAT

I LIKE THE EASE OF USE AND IT HAS ALOT OF HELPFUL THINGS INSIDE THAT MAKE INVOICING EASIER. I REALLY LIKE THE PROGRAM I USE IT 5 DAYS A WEEK AND ITS PRETTY ESY TO NAVIGATE. FEW TIMES I HAVE HAD TO TALK TO CUSTOMER SUPPORT THEY HAVE BEEN SUPER HELPFUL. VERY INTEGRATED AND THE IMPLEMENTATION IS WHAT MAKES THINGS EASYIER
Roy O.
RO
Roy O.
CEO and President of Research Solutions, Inc.
02/26/2025
Validated Reviewer
Review source: Organic

Unethical business practices

I only use Shopmonky as a customer of the shop using it.
Verified User in Mechanical or Industrial Engineering
AM
Verified User in Mechanical or Industrial Engineering
11/21/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Efficient System that allows work flows to be digitalized with ease

Shop Monkey has been extremely beneficial to our shop as a whole and has allowed us to move completely over to digital workflows allowing us to be paperless for all of our work orders. It has allowed us to maintain a valid and efficient history of the work we are doing within our shop and has also allowed us to streamline communication between our management, technicians and administration. The time clock function has also allowed us to be more efficient in tracking times spent on jobs and assessing technician efficiency. The migration over to 2.0 however has been beneficial and I overall find that it is much more user friendly then the original version and the updates they did make the useability of it much better.

About

Contact

HQ Location:
Morgan Hill, California

Social

@Shopmonkeyio

What is Shopmonkey?

Shopmonkey is a cloud-based shop management software designed specifically for auto repair shops. It streamlines various operational processes, including appointment scheduling, invoicing, inventory management, and customer communication. By providing an intuitive interface and comprehensive features, Shopmonkey aims to enhance efficiency and improve the overall customer experience for automotive service providers. For more information, visit their website at https://www.shopmonkey.io.

Details

Year Founded
2016