Shop Monkey has been extremely beneficial to our shop as a whole and has allowed us to move completely over to digital workflows allowing us to be paperless for all of our work orders. It has allowed us to maintain a valid and efficient history of the work we are doing within our shop and has also allowed us to streamline communication between our management, technicians and administration. The time clock function has also allowed us to be more efficient in tracking times spent on jobs and assessing technician efficiency. The migration over to 2.0 however has been beneficial and I overall find that it is much more user friendly then the original version and the updates they did make the useability of it much better.

Ease of use and navigation. All controls are intuitive and tactile. Canned services are really helpful for our shop.

customers love they can pay thru the app.