Salesforce

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104,689 reviews
  • 35 profiles
  • 175 categories
Average star rating
4.4
#1 in 205 categories
Grid® leader
Serving customers since
1999
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Salesforce Communications Cloud

28 reviews

Omni-Channel Sales, Customer Order Management and Service in the Cloud

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Salesforce Public Sector Solutions

19 reviews

Redefine how mission and technology intersect.

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Trailhead

18 reviews

Trailhead for Companies is Salesforce's innovative, gamified online learning platform designed to empower organizations to cultivate a culture of continuous learning and skill development among their employees. By offering interactive, self-paced modules, Trailhead enables businesses to upskill their workforce, drive digital transformation, and enhance overall productivity. Key Features and Functionality: - Customizable Learning Paths: Organizations can create tailored learning experiences by combining existing Trailhead content with company-specific materials, ensuring relevance to their unique business needs. - Interactive Modules and Projects: Employees engage with bite-sized units that include quizzes and hands-on challenges, facilitating practical application of new skills in a risk-free environment. - Gamification and Recognition: The platform incorporates points, badges, and ranks to motivate learners and recognize their achievements, fostering a sense of accomplishment and encouraging ongoing participation. - Comprehensive Skill Profiles: Trailhead profiles showcase employees' earned badges, points, and skills, providing managers with a clear view of their team's competencies and facilitating informed decisions on internal mobility and project assignments. - Progress Tracking and Analytics: Managers can assign learning paths, monitor completion rates, and assess the effectiveness of training programs through built-in tracking tools, ensuring alignment with organizational goals. Primary Value and Solutions Provided: Trailhead for Companies addresses the critical need for continuous employee development in the rapidly evolving digital landscape. By offering a scalable and engaging learning platform, it helps organizations: - Accelerate Digital Transformation: Equip employees with the latest skills and knowledge to effectively implement and utilize new technologies, driving innovation and competitive advantage. - Enhance Employee Engagement and Retention: Foster a learning culture that values personal growth, leading to increased job satisfaction and reduced turnover rates. - Improve Productivity and Efficiency: Empower employees to become self-sufficient in their roles, reducing reliance on support teams and streamlining business processes. - Ensure Consistent Onboarding and Training: Provide new hires and existing staff with standardized, high-quality training materials, ensuring a uniform understanding of company policies, procedures, and tools. By integrating Trailhead into their learning and development strategies, companies can effectively bridge skill gaps, adapt to technological advancements, and build a resilient, future-ready workforce.

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Salesforce Net Zero Cloud

7 reviews

Carbon is just the beginning. With Net Zero Cloud, you can integrate a complete sustainability management solution into your organization. Efficiently manage real-time sustainability data. Integrate data from multiple sources, leverage auto-updated datasets, and ensure data is auditable for investor and regulatory reports. Automate supplier emissions tracking. Collaborate with suppliers to track and take action on full value chain emissions. Forecast and reduce risk. Get intelligent emissions predictions, recommendations for reduction, and progress tracking toward net zero targets.

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Salesforce Energy & Utilities Cloud

4 reviews

Salesforce Energy and Utilities Cloud provides an enterprise-grade contact center and digital transformation platform, including advanced pricing, sales, and offer management for both your B2B and B2C business. With Vlocity, Energy & Utility companies are consolidating applications and platforms, reducing total cost of ownership, and creating groundbreaking customer and employee experiences.

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Spindle AI

0 reviews

Spindle AI is an advanced platform designed to revolutionize enterprise business analytics and scenario planning by integrating artificial intelligence agents. It enables organizations to swiftly and accurately address complex optimization and "what if" questions, delivering insights in days rather than weeks. By automating data science processes, Spindle AI empowers analysts to generate and audit numerous scenario assumptions rapidly, facilitating agile and informed decision-making. Key Features and Functionality: - Agentic Business Analytics: Utilizes AI agents to automate and enhance business analytics, allowing for rapid scenario modeling and decision support. - Automated Machine Learning (AutoML): Provides on-demand machine learning capabilities, enabling users to execute multiple model permutations without requiring data science expertise. - Fusion Data Engine: Seamlessly integrates data from various sources, including Excel, SQL, and Salesforce, to create a unified and flexible data environment. - Multi-Valued Assumptions (MVAs): Introduces ranged values to capture a broader spectrum of possibilities, enhancing the depth and accuracy of scenario analyses. Primary Value and Problem Solved: Spindle AI addresses the limitations of traditional business analytics tools, which often struggle with agility, rigor, and speed. By automating complex data science tasks and enabling rapid scenario modeling, Spindle AI reduces uncertainty and friction in decision-making processes. It empowers enterprises to quickly and confidently respond to business partners' and stakeholders' inquiries, optimizing strategies in areas such as pricing, margin optimization, and go-to-market alignment. This leads to more informed decisions, improved operational efficiency, and a significant competitive advantage.

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Bluebirds

0 reviews

Sell to accounts and people at the right time using signals. Create custom account and people signals from trusted data sources in minutes, automating hours of rep research. Signals include: - Customer job changes - Recent hires - Team growth - LinkedIn posts - Job Postings - Tech Stack - And much more All signals are from publicly available data with clear sources (no black boxes). Bluebirds pushes signals, contacts, and accounts directly to your CRM, so reps have insights they need within existing workflows.

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Salesforce for Retail

0 reviews

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Salesforce Reviews

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Profile Name
Star Rating
71317
27138
4742
908
586
Creeper C.
CC
Creeper C.
Associate Backend DeveloperSmall-Business (50 or fewer emp.)
10/25/2026
Validated Reviewer
Verified Current User
Review source: Organic

Customizable UI, Powerful Shortcuts, and Smooth Onboarding

The UI is highly customizable, and just about everything has a keyboard shortcut, which makes the overall UX really comfortable. The code blocks even preserve space-sensitive Python formatting, which is genuinely helpful. It took me a little time to get used to the shortcuts, but now they feel like second nature. Integrations are a breeze, and channel tokens and bots are also very versatile and helpful. Performance is amazing, especially when you lean on the keyboard shortcuts—they save so much time. Pricing isn’t too expensive, and the ROI more than justifies it for me. Onboarding new members on Slack is easy and streamlined, and the AI also helps by summarizing long conversations and similar threads.
NM
Nicole M.
Education DirectorMid-Market (51-1000 emp.)
10/25/2026
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile

Convenient, Real-Time Team Communication That’s Easy to Use

Slack gives me the ability to communicate with my co-workers in real time. We can celebrate our successes, support each other in the moment, and stay connected efficiently when working from home. I really love the platform—it’s convenient and very easy to use.
AFSAR A.
AA
AFSAR A.
studentSmall-Business (50 or fewer emp.)
10/25/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Slack Makes Team Collaboration Easier

I like how Slack makes team communication more organized. Slack channels keep discussions about tasks in one place while Slack direct messages are useful for quick questions and updates. I also find Slack convenient, for sharing files exchanging feedback and keeping team members informed without relying on email threads. Overall Slack helps make day‑to‑day collaboration smoother and keeps project‑related conversations easier to follow.

About

Contact

Phone:
+1 (800) 667-6389
HQ Location:
San Francisco, CA

Social

@salesforce

What is Salesforce?

Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

Details

Year Founded
1999
Ownership
NYSE:CRM