RingCentral

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3,513 reviews
  • 9 profiles
  • 55 categories
Average star rating
4.3
#1 in 12 categories
Grid® leader
Serving customers since
1999
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RingEX

1,552 reviews

AI-powered communications that redefines customer engagement for modern teams.

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RingCentral Events

1,014 reviews

Create engaging webinar and event experiences with RingCentral Events. Run personalized AI-powered events that reflect your brand, build community, and create a lasting impression with your audience from start to finish.

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RingCentral Video

505 reviews

Modern messaging for modern teams

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RingCentral Contact Center

248 reviews

RingCentral Contact Center is the AI platform for orchestrating workflows, agents & knowledge at unmatched precision and scale. It's the only solution that brings market leading unified communications and contact center together, under one platform.

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RingCX

143 reviews

RingCX is an AI-powered CCaaS solution offering effortless omnichannel customer experiences across voice and 20+ digital channels powered by AI before, during, and after interactions.

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RingCentral AI Receptionist (AIR)

51 reviews

RingCentral AIR™ is a 24/7 generative AI phone agent designed to handle routine calls, books appointments, captures leads, routes inquiries, and even send texts—all in a natural, human-like tone.

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RingCentral Engage Digital

0 reviews

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RingCentral Engage Voice

0 reviews

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RingCentral AI Conversation Expert (ACE)

0 reviews

Analyze every conversation with powerful AI, Unlock value from every customer interaction, automatically keep CRMs up to date, and provide on-the-spot AI coaching tips.

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Star Rating

2269
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99

RingCentral Reviews

Review Filters
Profile Name
Star Rating
2269
892
186
67
99
Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
11/05/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Human-Like Interaction with Smart Reminders and Calendar Management

The best feature is the human-like interaction. It manages the calendar, routes calls based on preset instructions, and, most importantly, sends reminders. We’ve integrated it alongside RingEX, which makes it even more useful.
vijay t.
VT
vijay t.
IT SpecialistMid-Market (51-1000 emp.)
11/05/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Simple All-in-One Calling, Chat and Meetings with Helpful AI Summaries

RingEX is simple and easy to use. I can do calls, Team chat and video meeting in one place. so, i do not need to switch between apps. the call quality is good and clear. The call history helps me check old conversation, and the AI summary saves my time after meetings. it Also works well with tools like salesforce.
Aadya S.
AS
Aadya S.
StudentSmall-Business (50 or fewer emp.)
11/05/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Efficient Multilingual Call Management, Despite a Learning Curve

I use RingCentral AI Receptionist (AIR) for my business to manage calls, increase efficiency, and reduce expenses by using it in place of a call manager. It helps increase growth and profitability, reduce workload and expenses, and lessen the need for middlemen. It provides me with the required data without tampering. I like its call management and database handling. It can communicate in and understand most languages, which improves communication efficiency and reduces the time I spend translating.

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HQ Location:
Belmont, CA

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What is RingCentral?

RingCentral, Inc. (NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. Powered by advanced AI capabilities, RingCentral delivers intelligence at every phase of the conversation journey — before, during, and after each human interaction. With RingCentral, businesses can work smarter, respond faster, and connect more meaningfully with their customers.

Details

Year Founded
1999
Ownership
NYSE:RNG