RingCentral

Show rating breakdown
3,513 reviews
  • 9 profiles
  • 55 categories
Average star rating
4.3
#1 in 12 categories
Grid® leader
Serving customers since
1999
Profile Filters

All Products & Services

Product Avatar Image
RingEX

1,552 reviews

AI-powered communications that redefines customer engagement for modern teams.

Product Avatar Image
RingCentral Events

1,014 reviews

Create engaging webinar and event experiences with RingCentral Events. Run personalized AI-powered events that reflect your brand, build community, and create a lasting impression with your audience from start to finish.

Product Avatar Image
RingCentral Video

505 reviews

Modern messaging for modern teams

Product Avatar Image
RingCentral Contact Center

248 reviews

RingCentral Contact Center is the AI platform for orchestrating workflows, agents & knowledge at unmatched precision and scale. It's the only solution that brings market leading unified communications and contact center together, under one platform.

Product Avatar Image
RingCX

143 reviews

RingCX is an AI-powered CCaaS solution offering effortless omnichannel customer experiences across voice and 20+ digital channels powered by AI before, during, and after interactions.

Product Avatar Image
RingCentral AI Receptionist (AIR)

51 reviews

RingCentral AIR™ is a 24/7 generative AI phone agent designed to handle routine calls, books appointments, captures leads, routes inquiries, and even send texts—all in a natural, human-like tone.

Product Avatar Image
RingCentral Engage Digital

0 reviews

Product Avatar Image
RingCentral Engage Voice

0 reviews

Product Avatar Image
RingCentral AI Conversation Expert (ACE)

0 reviews

Analyze every conversation with powerful AI, Unlock value from every customer interaction, automatically keep CRMs up to date, and provide on-the-spot AI coaching tips.

Profile Name

Star Rating

2269
892
186
67
99

RingCentral Reviews

Review Filters
Profile Name
Star Rating
2269
892
186
67
99
Verified User
A
Account Manager
Mid-Market (51-1000 emp.)
5/5

The software excels in providing seamless call transcription, making it easy to manage communications. Users appreciate the convenience of having text, fax, and calls consolidated in one platform, which saves time.

View Full Review
Summarized using AI
Dave D.
DD
Dave D.
IT Systems ManagerMid-Market (51-1000 emp.)
11/05/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Powerful Phone Admin Features for Smooth Management

The features and administration of phones as admin
Verified User
AN
Small-Business (50 or fewer emp.)
5/5

RingEX is particularly beneficial for remote work, allowing users to maintain privacy by keeping personal phone numbers confidential. The ability to change calling numbers to match local area codes is especially useful for managing multiple dental offices nationwide.

View Full Review
Summarized using AI

About

Contact

HQ Location:
Belmont, CA

Social

What is RingCentral?

RingCentral, Inc. (NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. Powered by advanced AI capabilities, RingCentral delivers intelligence at every phase of the conversation journey — before, during, and after each human interaction. With RingCentral, businesses can work smarter, respond faster, and connect more meaningfully with their customers.

Details

Year Founded
1999
Ownership
NYSE:RNG