RingCentral

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3,513 reviews
  • 9 profiles
  • 55 categories
Average star rating
4.3
#1 in 12 categories
Grid® leader
Serving customers since
1999
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RingEX

1,552 reviews

AI-powered communications that redefines customer engagement for modern teams.

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RingCentral Events

1,014 reviews

Create engaging webinar and event experiences with RingCentral Events. Run personalized AI-powered events that reflect your brand, build community, and create a lasting impression with your audience from start to finish.

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RingCentral Video

505 reviews

Modern messaging for modern teams

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RingCentral Contact Center

248 reviews

RingCentral Contact Center is the AI platform for orchestrating workflows, agents & knowledge at unmatched precision and scale. It's the only solution that brings market leading unified communications and contact center together, under one platform.

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RingCX

143 reviews

RingCX is an AI-powered CCaaS solution offering effortless omnichannel customer experiences across voice and 20+ digital channels powered by AI before, during, and after interactions.

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RingCentral AI Receptionist (AIR)

51 reviews

RingCentral AIR™ is a 24/7 generative AI phone agent designed to handle routine calls, books appointments, captures leads, routes inquiries, and even send texts—all in a natural, human-like tone.

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RingCentral Engage Digital

0 reviews

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RingCentral Engage Voice

0 reviews

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RingCentral AI Conversation Expert (ACE)

0 reviews

Analyze every conversation with powerful AI, Unlock value from every customer interaction, automatically keep CRMs up to date, and provide on-the-spot AI coaching tips.

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Star Rating

2269
892
186
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99

RingCentral Reviews

Review Filters
Profile Name
Star Rating
2269
892
186
67
99
Verified User
U
Associate Project Manager
Mid-Market (51-1000 emp.)
4.5/5

RingEX effectively consolidates business communication by integrating voice, text, and voicemail into a single platform, enhancing the efficiency of daily interactions. The ability to manage calls from multiple devices is particularly beneficial for users who frequently move between locations.

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Summarized using AI
JD
Jamie D.
Account managerMid-Market (51-1000 emp.)
11/05/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

All-in-One Calling, Texting & Faxing That Keeps My Number Private

It allows me to call, text, fax all under a number that keeps my personal information private
Verified User
A
Service Advisor
Small-Business (50 or fewer emp.)
0.5/5

The app allows users to select from multiple caller IDs, which is beneficial for businesses needing to present their actual shop identity during calls. However, the setup process was extremely complicated and time-consuming, requiring over 18 hours to resolve issues.

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About

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HQ Location:
Belmont, CA

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What is RingCentral?

RingCentral, Inc. (NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. Powered by advanced AI capabilities, RingCentral delivers intelligence at every phase of the conversation journey — before, during, and after each human interaction. With RingCentral, businesses can work smarter, respond faster, and connect more meaningfully with their customers.

Details

Year Founded
1999
Ownership
NYSE:RNG