RingCentral

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3,513 reviews
  • 9 profiles
  • 55 categories
Average star rating
4.3
#1 in 12 categories
Grid® leader
Serving customers since
1999
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RingEX

1,552 reviews

AI-powered communications that redefines customer engagement for modern teams.

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RingCentral Events

1,014 reviews

Create engaging webinar and event experiences with RingCentral Events. Run personalized AI-powered events that reflect your brand, build community, and create a lasting impression with your audience from start to finish.

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RingCentral Video

505 reviews

Modern messaging for modern teams

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RingCentral Contact Center

248 reviews

RingCentral Contact Center is the AI platform for orchestrating workflows, agents & knowledge at unmatched precision and scale. It's the only solution that brings market leading unified communications and contact center together, under one platform.

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RingCX

143 reviews

RingCX is an AI-powered CCaaS solution offering effortless omnichannel customer experiences across voice and 20+ digital channels powered by AI before, during, and after interactions.

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RingCentral AI Receptionist (AIR)

51 reviews

RingCentral AIR™ is a 24/7 generative AI phone agent designed to handle routine calls, books appointments, captures leads, routes inquiries, and even send texts—all in a natural, human-like tone.

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RingCentral Engage Digital

0 reviews

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RingCentral Engage Voice

0 reviews

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RingCentral AI Conversation Expert (ACE)

0 reviews

Analyze every conversation with powerful AI, Unlock value from every customer interaction, automatically keep CRMs up to date, and provide on-the-spot AI coaching tips.

Profile Name

Star Rating

2269
892
186
67
99

RingCentral Reviews

Review Filters
Profile Name
Star Rating
2269
892
186
67
99
Verified User in Information Technology and Services
UI
Software Engineer
Information Technology and Services
Mid-Market (51-1000 emp.)
4/5

RingEX excels in providing a reliable calling feature that integrates both personal and office numbers, making communication seamless for users at Ingram Micro. The ability to access call history on both desktop and mobile enhances connectivity, especially when away from the main computer.

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Rishu kumar S.
RS
Rishu kumar S.
managerEnterprise (> 1000 emp.)
11/06/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

RingCentral Events Makes Online Event Management Easy and Organized

What I like best about RingCentral Events is how it makes managing online events and virtual meetings easier. The platform provides a convenient way to organize events, connect with attendees, and keep everything in one place. I also like its overall interface, which makes it relatively easy to navigate and manage different event activities. It helps to create a more organized experience for both hosts and participants.
Verified User in Computer Software
UC
Software Engineer
Computer Software
Small-Business (50 or fewer emp.)
4.5/5

RingCX excels in integrating various communication channels and customer information into a cohesive ecosystem, which enhances workflow efficiency. The platform's AI assistance and intelligent call routing significantly reduce the need for agents to switch between tools, streamlining customer interactions.

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HQ Location:
Belmont, CA

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What is RingCentral?

RingCentral, Inc. (NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. Powered by advanced AI capabilities, RingCentral delivers intelligence at every phase of the conversation journey — before, during, and after each human interaction. With RingCentral, businesses can work smarter, respond faster, and connect more meaningfully with their customers.

Details

Year Founded
1999
Ownership
NYSE:RNG