RingCentral

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3,513 reviews
  • 9 profiles
  • 55 categories
Average star rating
4.3
#1 in 12 categories
Grid® leader
Serving customers since
1999
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RingEX

1,552 reviews

AI-powered communications that redefines customer engagement for modern teams.

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RingCentral Events

1,014 reviews

Create engaging webinar and event experiences with RingCentral Events. Run personalized AI-powered events that reflect your brand, build community, and create a lasting impression with your audience from start to finish.

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RingCentral Video

505 reviews

Modern messaging for modern teams

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RingCentral Contact Center

248 reviews

RingCentral Contact Center is the AI platform for orchestrating workflows, agents & knowledge at unmatched precision and scale. It's the only solution that brings market leading unified communications and contact center together, under one platform.

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RingCX

143 reviews

RingCX is an AI-powered CCaaS solution offering effortless omnichannel customer experiences across voice and 20+ digital channels powered by AI before, during, and after interactions.

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RingCentral AI Receptionist (AIR)

51 reviews

RingCentral AIR™ is a 24/7 generative AI phone agent designed to handle routine calls, books appointments, captures leads, routes inquiries, and even send texts—all in a natural, human-like tone.

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RingCentral Engage Digital

0 reviews

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RingCentral Engage Voice

0 reviews

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RingCentral AI Conversation Expert (ACE)

0 reviews

Analyze every conversation with powerful AI, Unlock value from every customer interaction, automatically keep CRMs up to date, and provide on-the-spot AI coaching tips.

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Star Rating

2269
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99

RingCentral Reviews

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Profile Name
Star Rating
2269
892
186
67
99
Verified User
U
Information Technology Manager
Small-Business (50 or fewer emp.)
3.5/5

The software offers a comprehensive solution for voice calls, team chat, and video calls, which simplifies communication by eliminating the need for multiple applications. Users appreciate the ability to transfer calls seamlessly between desktop and mobile, along with AI-generated call highlights and transcriptions that enhance productivity.

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Lohith kumar V.
LV
Lohith kumar V.
Senior Technical Support EngineerMid-Market (51-1000 emp.)
11/07/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

All-in-One Calling, Chat and Video That Makes Work Smoother

Honestly, the best part for me is having calling, chat, and video meetings together in one place. I used to jump between three to four apps just to finish one task, and now that is gone. Work feels smoother because of this. I also like that my office calls come on the same app, so I do not need to give my personal number to clients. When I am in a meeting and miss a call, I just open the call history later and call back. Nothing gets left behind. The app also runs well on my phone, so even if I am traveling or away from my desk, I can attend calls and reply to messages without any trouble.
Verified User
AN
employee
Enterprise (> 1000 emp.)
4/5

RingEX effectively consolidates various communication tools into a single platform, enhancing the management of business calls, messages, and video meetings. Its straightforward interface supports organized team communication, which is particularly beneficial for remote collaboration.

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HQ Location:
Belmont, CA

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What is RingCentral?

RingCentral, Inc. (NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. Powered by advanced AI capabilities, RingCentral delivers intelligence at every phase of the conversation journey — before, during, and after each human interaction. With RingCentral, businesses can work smarter, respond faster, and connect more meaningfully with their customers.

Details

Year Founded
1999
Ownership
NYSE:RNG