RingCentral

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3,435 reviews
  • 9 profiles
  • 32 categories
Average star rating
4.3
#1 in 12 categories
Grid® leader
Serving customers since
1999
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RingEX

1,517 reviews

AI-powered communications that redefines customer engagement for modern teams.

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RingCentral Events

1,003 reviews

Create engaging webinar and event experiences with RingCentral Events. Run personalized AI-powered events that reflect your brand, build community, and create a lasting impression with your audience from start to finish.

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RingCentral Video

505 reviews

Modern messaging for modern teams

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RingCentral Contact Center

243 reviews

RingCentral Contact Center is the AI platform for orchestrating workflows, agents & knowledge at unmatched precision and scale. It's the only solution that brings market leading unified communications and contact center together, under one platform.

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RingCX

124 reviews

RingCX is an AI-powered CCaaS solution offering effortless omnichannel customer experiences across voice and 20+ digital channels powered by AI before, during, and after interactions.

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RingCentral AI Receptionist (AIR)

43 reviews

RingCentral AIR™ is a 24/7 generative AI phone agent designed to handle routine calls, books appointments, captures leads, routes inquiries, and even send texts—all in a natural, human-like tone.

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RingCentral Engage Digital

0 reviews

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RingCentral Engage Voice

0 reviews

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RingCentral AI Conversation Expert (ACE)

0 reviews

Analyze every conversation with powerful AI, Unlock value from every customer interaction, automatically keep CRMs up to date, and provide on-the-spot AI coaching tips.

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RingCentral Reviews

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Profile Name
Star Rating
2223
861
186
67
98
SA
Sulemana A.
Operations LeadMid-Market (51-1000 emp.)
10/21/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Easy, Flexible Call Management From Anywhere With Clear Call Activity Visibility

The tool lets users work from anywhere and gives me clear visibility into call activity. I also like being able to manage incoming calls, which greatly simplifies communication administration. Overall, it’s very easy to use and flexible, since I can answer calls from anywhere.
PM
Poosa M.
software Engineer Information Technology and ServicesMid-Market (51-1000 emp.)
10/20/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Intuitive, Reliable Webinar Platform with Strong Analytics and Integrations

I use Ring Central Events to go to technical webinars, product demos, and engineering knowledge-sharing sessions. The user interface is quite intuitive for browsing sessions, downloading presentations, and joining chat conversations. The event analytics provide valuable insights for organizers, and the streaming quality has been solid and consistent to promote continued learning. Its integrations for conveying event information and its ability to make follow-up easier are also great.
PM
Poosa M.
software Engineer Information Technology and ServicesMid-Market (51-1000 emp.)
10/20/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

All-in-One Communications with Helpful AI—But UI, Integrations, and Support Need Work

With RingEX, I handle my team's calls, messages, and video conferences, doing away with the need to switch back and forth from other communication tools during the work day. Navigating through the interface while debating over a bug, reviewing a requirement, or managing an upcoming release is relatively simple. Most of the calls made on this tool have been consistent, and the productivity software integration is a good way to keep track of conversations that would otherwise remain siloed within an email or meeting chat. AI-generated summaries may help me save time to catch up on what transpired and tasks that followed.

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HQ Location:
Belmont, CA

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@RingCentral

What is RingCentral?

RingCentral, Inc. (NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. Powered by advanced AI capabilities, RingCentral delivers intelligence at every phase of the conversation journey — before, during, and after each human interaction. With RingCentral, businesses can work smarter, respond faster, and connect more meaningfully with their customers.

Details

Year Founded
1999
Ownership
NYSE:RNG