RingCentral

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3,435 reviews
  • 9 profiles
  • 32 categories
Average star rating
4.3
#1 in 12 categories
Grid® leader
Serving customers since
1999
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RingEX

1,517 reviews

AI-powered communications that redefines customer engagement for modern teams.

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RingCentral Events

1,003 reviews

Create engaging webinar and event experiences with RingCentral Events. Run personalized AI-powered events that reflect your brand, build community, and create a lasting impression with your audience from start to finish.

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RingCentral Video

505 reviews

Modern messaging for modern teams

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RingCentral Contact Center

243 reviews

RingCentral Contact Center is the AI platform for orchestrating workflows, agents & knowledge at unmatched precision and scale. It's the only solution that brings market leading unified communications and contact center together, under one platform.

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RingCX

124 reviews

RingCX is an AI-powered CCaaS solution offering effortless omnichannel customer experiences across voice and 20+ digital channels powered by AI before, during, and after interactions.

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RingCentral AI Receptionist (AIR)

43 reviews

RingCentral AIR™ is a 24/7 generative AI phone agent designed to handle routine calls, books appointments, captures leads, routes inquiries, and even send texts—all in a natural, human-like tone.

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RingCentral Engage Digital

0 reviews

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RingCentral Engage Voice

0 reviews

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RingCentral AI Conversation Expert (ACE)

0 reviews

Analyze every conversation with powerful AI, Unlock value from every customer interaction, automatically keep CRMs up to date, and provide on-the-spot AI coaching tips.

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Star Rating

2223
861
186
67
98

RingCentral Reviews

Review Filters
Profile Name
Star Rating
2223
861
186
67
98
LB
Lomon b.
Software EngineerInformation Technology and ServicesMid-Market (51-1000 emp.)
10/22/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Easy-to-Use All-in-One Calling with Salesforce Integration and Time-Saving AI Summaries

What I like best about RingEX is that it keeps all our communication in one easy-to-use place. It’s simple to use and it works well with Salesforce, so our calls stay connected to our work. Performance has been good even with a lot of calls, and the price is fair compared to other options. The AI features like call summaries also save us time and effort.
JK
Julia K.
Cybersecurity AnalystMid-Market (51-1000 emp.)
10/22/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Simple, Stable RingCX with Smooth CRM Integration

I like the simple interface in RingCX which is easy to understand quickly by team. Integration with CRM and customer support tools provide complete data about customer in single place to increase work efficiency. Performance is fully stable calls and chats runs smoothly without any interruption.
Verified User in Legal Services
AL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
10/21/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Helpful How-To Videos and a Great Support Feature

The help feature and to be able to watch the how to videos.

About

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HQ Location:
Belmont, CA

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@RingCentral

What is RingCentral?

RingCentral, Inc. (NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. Powered by advanced AI capabilities, RingCentral delivers intelligence at every phase of the conversation journey — before, during, and after each human interaction. With RingCentral, businesses can work smarter, respond faster, and connect more meaningfully with their customers.

Details

Year Founded
1999
Ownership
NYSE:RNG